Billfold Door Greeter

Elsewhere is looking for an empathetic, friendly, detail oriented individual to hire for a Billfold Door Greeter position.

This individual will be responsible for:

• Greeting customers and answering questions from customers as they enter the venue

• Explaining the new RFID point of sale system used at the venue to all customers

• Helping customers connect their credit cards to their RFID wristbands by using the activation stands

• Helping manage the line so customers are able to set up their wristbands in a manageable pace

• Working with venue team to ensure customers entering are briefed on the new payment system before entering

• Making sure all incoming customers activate their wristbands before entering the venue

• Setting up activation stands before each event to ensure they are all on and working properly

• Turning off activation stands at the end of each event and making sure they are properly broken down and placed in designated storage location

• Troubleshooting activation stands and POS devices when necessary

• Maintain a friendly demeanor
  

• Are able to work in high paced environments while remaining professional

• Possess excellent customer service skills

• Work well in a team setting and communicate with managers and security supervisors

• Must be able to work at least 3 nights per week, which include evenings and weekends

• Are highly organized and resourceful, with the ability to multi-task

• Open minded to a diverse audience (straight, queer, trans, POC, any type of discrimination is unacceptable)

$19 per hour

Elsewhere’s Values 

These values are real and guide all of our decisions in how we operate and how we treat people. This includes our decisions to hire, reward, and fire. Every single person at Elsewhere will be held to these standards. This is how we build a great team, achieve our goals, and do so enjoyably.

INCLUSIVITY

Elsewhere is a haven for our staff, artists, and audiences to experience the joy of expressing their authentic selves. Everybody has the right to feel welcomed and understood here, in direct defiance of all the ways our society tries to divide us up out there. We crave connectivity and togetherness. We’re curious about the unknown. We’re open-minded to a fault.

OPTIMISM

The chills we get experiencing transcendent music in a crowd remind us that a better world is possible. Elsewhere is a celebration of that feeling - of joy, wonder, and hope. We are here to have fun, and we reject cynicism in all its forms.

RESPECT

Our love for the game comes from a place of deep respect: for the extraordinary history of music and nightlife in NYC, for the working artists out there redefining culture, and for our staff who live and breathe it every night. To do right, we extend that respect to each other and everyone else along the journey.

SELFLESSNESS

Our job means service: to our teammates, artists, customers, community, city, and to the culture. We celebrate individuality, but there is no place for ego.

INTEGRITY

We believe strong communities are built on trust, and so everyone must rely on us to be honest, transparent, and consistent. We live our values and stand by them even when it’s hard or inconvenient. We admit our mistakes and work to grow from them.

PASSION

There are much easier ways to earn a living. The renewable resource that keeps our team sustained is an unshakable conviction in some aspect of our mission, whether it’s supporting new artists, helping audiences discover music, building community, or shifting culture.

EXCELLENCE

To accomplish our goals we aim high, and work both hard and smart.

CREATIVITY

The beauty of culture is that it is always evolving, and so should we. We value out-of- the-box thinking, challenging “the way things are,” and imaginative leaps. Like in art, it is better for us to fail trying something new than to not be experimenting in the first place.

Elsewhere is looking for an empathetic, friendly, detail oriented individual to hire for a Billfold Door Greeter position.

This individual will be responsible for:

• Greeting customers and answering questions from customers as they enter the venue

• Explaining the new RFID point of sale system used at the venue to all customers

• Helping customers connect their credit cards to their RFID wristbands by using the activation stands

• Helping manage the line so customers are able to set up their wristbands in a manageable pace

• Working with venue team to ensure customers entering are briefed on the new payment system before entering

• Making sure all incoming customers activate their wristbands before entering the venue

• Setting up activation stands before each event to ensure they are all on and working properly

• Turning off activation stands at the end of each event and making sure they are properly broken down and placed in designated storage location

• Troubleshooting activation stands and POS devices when necessary

• Maintain a friendly demeanor
  

• Are able to work in high paced environments while remaining professional

• Possess excellent customer service skills

• Work well in a team setting and communicate with managers and security supervisors

• Must be able to work at least 3 nights per week, which include evenings and weekends

• Are highly organized and resourceful, with the ability to multi-task

• Open minded to a diverse audience (straight, queer, trans, POC, any type of discrimination is unacceptable)

$19 per hour

Elsewhere’s Values 

These values are real and guide all of our decisions in how we operate and how we treat people. This includes our decisions to hire, reward, and fire. Every single person at Elsewhere will be held to these standards. This is how we build a great team, achieve our goals, and do so enjoyably.

INCLUSIVITY

Elsewhere is a haven for our staff, artists, and audiences to experience the joy of expressing their authentic selves. Everybody has the right to feel welcomed and understood here, in direct defiance of all the ways our society tries to divide us up out there. We crave connectivity and togetherness. We’re curious about the unknown. We’re open-minded to a fault.

OPTIMISM

The chills we get experiencing transcendent music in a crowd remind us that a better world is possible. Elsewhere is a celebration of that feeling - of joy, wonder, and hope. We are here to have fun, and we reject cynicism in all its forms.

RESPECT

Our love for the game comes from a place of deep respect: for the extraordinary history of music and nightlife in NYC, for the working artists out there redefining culture, and for our staff who live and breathe it every night. To do right, we extend that respect to each other and everyone else along the journey.

SELFLESSNESS

Our job means service: to our teammates, artists, customers, community, city, and to the culture. We celebrate individuality, but there is no place for ego.

INTEGRITY

We believe strong communities are built on trust, and so everyone must rely on us to be honest, transparent, and consistent. We live our values and stand by them even when it’s hard or inconvenient. We admit our mistakes and work to grow from them.

PASSION

There are much easier ways to earn a living. The renewable resource that keeps our team sustained is an unshakable conviction in some aspect of our mission, whether it’s supporting new artists, helping audiences discover music, building community, or shifting culture.

EXCELLENCE

To accomplish our goals we aim high, and work both hard and smart.

CREATIVITY

The beauty of culture is that it is always evolving, and so should we. We value out-of- the-box thinking, challenging “the way things are,” and imaginative leaps. Like in art, it is better for us to fail trying something new than to not be experimenting in the first place.