Receptionist

Receptionist – ENDO Chelsea

At ENDO Chelsea, there are only ten seats. Every guest sits in front of Chef Kazutoshi Endo as he cooks, sharing the food, craftsmanship and spirit of Japan in his own way. It’s an intimate room where every detail matters, and every person on the team is part of the experience.

We’re looking for a Receptionist to join our small, close-knit team. As the first point of contact, you’ll set the tone for each guest’s visit, from their initial enquiry to the welcome they receive at our door.

This is a role for someone who enjoys looking after people, takes pride in getting the details right and understands how a thoughtful welcome can make someone feel.

Who you are

• Warm, personable and naturally attentive, with a genuine interest in hospitality
• Organised and precise, confident managing reservations, enquiries and guest information
• A clear communicator, whether welcoming guests in person, speaking on the phone or responding to emails
• Calm under pressure and discreet when handling personal information and special requests
• Someone who values teamwork and understands how closely we rely on each other in a small restaurant
• Curious about Japanese hospitality and keen to learn about the ENDO experience
• Previous experience in restaurant reception, reservations or luxury hospitality is welcome

What you’ll do

• Welcome guests warmly and personally, creating a calm and considered arrival experience
• Manage reservations, telephone calls and email enquiries accurately and professionally
• Communicate our dining experience, booking arrangements and cancellation policy clearly
• Record dietary requirements, special occasions and guest preferences, sharing relevant details with the team
• Coordinate arrivals and seating with the front-of-house team to support the flow of each service
• Keep guest records accurate and the reception area immaculate and organised
• Work closely with the kitchen and front-of-house team to make every visit feel seamless

What we offer

• Competitive salary, plus a share of service charge and tips
• Delicious, nutritious team meals
• 50% off food and drinks across all our restaurants
• Personalised training and development to help you grow your career
• A day off on your birthday, to celebrate you
• Annual Christmas party and referral bonuses
• A creative, dynamic culture built on excellence
• Access to Wagestream for managing your pay
• 30 days’ paid holiday a year for a healthy work-life balance
• The chance to learn from one of the most respected names in sushi, within the Creative Restaurant Group family

Please note: applicants must have the right to work in the UK.

If this sounds like you, we’d love to hear from you.

Receptionist – ENDO Chelsea

At ENDO Chelsea, there are only ten seats. Every guest sits in front of Chef Kazutoshi Endo as he cooks, sharing the food, craftsmanship and spirit of Japan in his own way. It’s an intimate room where every detail matters, and every person on the team is part of the experience.

We’re looking for a Receptionist to join our small, close-knit team. As the first point of contact, you’ll set the tone for each guest’s visit, from their initial enquiry to the welcome they receive at our door.

This is a role for someone who enjoys looking after people, takes pride in getting the details right and understands how a thoughtful welcome can make someone feel.

Who you are

• Warm, personable and naturally attentive, with a genuine interest in hospitality
• Organised and precise, confident managing reservations, enquiries and guest information
• A clear communicator, whether welcoming guests in person, speaking on the phone or responding to emails
• Calm under pressure and discreet when handling personal information and special requests
• Someone who values teamwork and understands how closely we rely on each other in a small restaurant
• Curious about Japanese hospitality and keen to learn about the ENDO experience
• Previous experience in restaurant reception, reservations or luxury hospitality is welcome

What you’ll do

• Welcome guests warmly and personally, creating a calm and considered arrival experience
• Manage reservations, telephone calls and email enquiries accurately and professionally
• Communicate our dining experience, booking arrangements and cancellation policy clearly
• Record dietary requirements, special occasions and guest preferences, sharing relevant details with the team
• Coordinate arrivals and seating with the front-of-house team to support the flow of each service
• Keep guest records accurate and the reception area immaculate and organised
• Work closely with the kitchen and front-of-house team to make every visit feel seamless

What we offer

• Competitive salary, plus a share of service charge and tips
• Delicious, nutritious team meals
• 50% off food and drinks across all our restaurants
• Personalised training and development to help you grow your career
• A day off on your birthday, to celebrate you
• Annual Christmas party and referral bonuses
• A creative, dynamic culture built on excellence
• Access to Wagestream for managing your pay
• 30 days’ paid holiday a year for a healthy work-life balance
• The chance to learn from one of the most respected names in sushi, within the Creative Restaurant Group family

Please note: applicants must have the right to work in the UK.

If this sounds like you, we’d love to hear from you.