Description
We are looking for an experienced General Manager (Location TBD) to come to work every day, and make sure that the restaurant is set up for success. He/She will have bottom line responsibility and accountability for the fiscal health of the restaurant and must be the “face” of the restaurant by adhering to these position requirements:
Restaurant Operations-
Monitor daily sales reports and cash flow
Verify all invoices for payment
Update daily food cost reports/projections and review with Chef
Oversee comp/void reporting
Schedule all FOH employees and monitor overtime
Oversee tip reporting
Submit payroll reports to accounting
Daily walk through to inspect restaurant
Upkeep of all building and equipment (FOH/BOH) maintenance and cleanliness
Service-
Be physically present on the floor during service to ensure service standards
Guide, direct and train service staff; observe the flow of guests, and provide assistance when necessary
Personally involve self with the service of VIP tables
Be aware of any bottlenecks or overwhelmed service areas and assist as necessary
Make sure that all needed supplies are on the floor at all times, including china, glass, linen, and other various supplies
Assist Maitre D’ in expediting smooth seating and guest satisfaction/special requests
Communicate with kitchen regarding pace of service, special needs, and general guest satisfaction
Assist in wine sales and service
Staff-
Hire and Train the staff to have comprehensive knowledge of the menu, wine list and service standards
Observe staff appearance before and during service and take action as necessary
Discuss any service procedures that need addressing
Enforce disciplinary actions, as needed
Conduct trainings and staff meetings as needed to clearly communicate expectations to team
Maintain a healthy, happy and productive work environment for employees to foster loyalty and dedication
Communication-
Be aware of any conflicts between staff and work to solve these problems
Provide wait staff with any relevant information during staff meetings
Set goals for each member of the management team (continual improvement)
Handle customer correspondence as necessary
Alert ownership to special employee situations
Review manager’s log and closing email report and make sure reports are representative of what actually occurred
We are looking for an experienced General Manager (Location TBD) to come to work every day, and make sure that the restaurant is set up for success. He/She will have bottom line responsibility and accountability for the fiscal health of the restaurant and must be the “face” of the restaurant by adhering to these position requirements:
Restaurant Operations-
Monitor daily sales reports and cash flow
Verify all invoices for payment
Update daily food cost reports/projections and review with Chef
Oversee comp/void reporting
Schedule all FOH employees and monitor overtime
Oversee tip reporting
Submit payroll reports to accounting
Daily walk through to inspect restaurant
Upkeep of all building and equipment (FOH/BOH) maintenance and cleanliness
Service-
Be physically present on the floor during service to ensure service standards
Guide, direct and train service staff; observe the flow of guests, and provide assistance when necessary
Personally involve self with the service of VIP tables
Be aware of any bottlenecks or overwhelmed service areas and assist as necessary
Make sure that all needed supplies are on the floor at all times, including china, glass, linen, and other various supplies
Assist Maitre D’ in expediting smooth seating and guest satisfaction/special requests
Communicate with kitchen regarding pace of service, special needs, and general guest satisfaction
Assist in wine sales and service
Staff-
Hire and Train the staff to have comprehensive knowledge of the menu, wine list and service standards
Observe staff appearance before and during service and take action as necessary
Discuss any service procedures that need addressing
Enforce disciplinary actions, as needed
Conduct trainings and staff meetings as needed to clearly communicate expectations to team
Maintain a healthy, happy and productive work environment for employees to foster loyalty and dedication
Communication-
Be aware of any conflicts between staff and work to solve these problems
Provide wait staff with any relevant information during staff meetings
Set goals for each member of the management team (continual improvement)
Handle customer correspondence as necessary
Alert ownership to special employee situations
Review manager’s log and closing email report and make sure reports are representative of what actually occurred
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