Farmer J – Operations Manager

Do you “give a fork” about what you do? Do you love great food? Then this is for you!

We are looking for an experienced, ambitious and enthusiastic Operations Manager, with high standards and a true passion for great food and people, to join our expanding farm-ily!

As one of our Operations Managers, you’ll be responsible for an area of restaurants across London. You’ll be leading, coaching and developing the Management teams within your restaurants. You’ll be commercially astute with great attention to detail and a proven track record of success. Problem-solving will come naturally to you – seeing “opportunities” where others see “problems”. Above all else, you’ll be a natural “People Leader” who acts with integrity, transparency, and consistency.

What you’ll be doing as our Operations Manager:

• Managing, leading and inspiring the Restaurant teams to provide an excellent, high-quality, delicious food and a superb customer service, consistently.
• Develop and implement operations strategies and systems to improve efficiency and guest satisfaction.
• Monitor and manage the restaurant's budgets, including labour costs, stock take and expenses.
• Lead, coach, support and motivate your Management teams in the area.
• Develop future leaders, ensuring internal succession to support Farmer J’s UK expansion.
• Handle guest complaints and resolve issues promptly and professionally.
• Ensure all health and safety standards and procedures are maintained according to regulatory requirements.
• Analysing the key performance indicators (KPIs) and operational data to assess performance and identify areas for improvement.
• Prepare reports on operational performance, budget, guest satisfaction, and other relevant metrics for senior management.

What makes a great Operations Manager at Farmer J:

• 3 years’+ experience as an Operations Manager / Area Manager / Regional Manager in a fast-paced, high-volume QSR or casual-dining business.
• First-class business acumen and the ability to see the “big picture”.
• A true “People Leader” in every sense.
• Colourful personality and individuality, being Bold but Humble.
• Caring for your team, and a proven track record of people development.
• Exceptional leadership, organisational, and interpersonal skills.
• Excellent communication skills (both written and verbal).
• Proven ability to manage and optimise budgets, improve processes, and drive profitability.
• Strong problem-solving skills and the ability to handle high-pressure situations.

What's in it for our Operations Manager?

• Salary up to £65,000 per annum, depending on experience. 
• 15% annual bonus based on company performance
• 31 days annual leave, including bank holidays
• Daily food allowance during shifts with unlimited hot drinks.
• 50% discount across all our restaurants when off duty.
• You will never work on your birthday, and you will be paid for it!
• Monthly team socials and annual parties.
• Medicash – subsidised healthcare cash plan
• Employee Assistance Programme by Hospitality Action
• Green commute – cycle scheme.
• A great opportunity to grow as we continue to grow!

Why Farmer J - We make good food that’s good for you, and is never boring. Whatever we do, we do it boldly. Working to achieve greatness but always maintaining humility. We’re a growing brand with big ambitions.

If you want to be part of our journey, then apply today! 

Farmer J – Operations Manager

Do you “give a fork” about what you do? Do you love great food? Then this is for you!

We are looking for an experienced, ambitious and enthusiastic Operations Manager, with high standards and a true passion for great food and people, to join our expanding farm-ily!

As one of our Operations Managers, you’ll be responsible for an area of restaurants across London. You’ll be leading, coaching and developing the Management teams within your restaurants. You’ll be commercially astute with great attention to detail and a proven track record of success. Problem-solving will come naturally to you – seeing “opportunities” where others see “problems”. Above all else, you’ll be a natural “People Leader” who acts with integrity, transparency, and consistency.

What you’ll be doing as our Operations Manager:

• Managing, leading and inspiring the Restaurant teams to provide an excellent, high-quality, delicious food and a superb customer service, consistently.
• Develop and implement operations strategies and systems to improve efficiency and guest satisfaction.
• Monitor and manage the restaurant's budgets, including labour costs, stock take and expenses.
• Lead, coach, support and motivate your Management teams in the area.
• Develop future leaders, ensuring internal succession to support Farmer J’s UK expansion.
• Handle guest complaints and resolve issues promptly and professionally.
• Ensure all health and safety standards and procedures are maintained according to regulatory requirements.
• Analysing the key performance indicators (KPIs) and operational data to assess performance and identify areas for improvement.
• Prepare reports on operational performance, budget, guest satisfaction, and other relevant metrics for senior management.

What makes a great Operations Manager at Farmer J:

• 3 years’+ experience as an Operations Manager / Area Manager / Regional Manager in a fast-paced, high-volume QSR or casual-dining business.
• First-class business acumen and the ability to see the “big picture”.
• A true “People Leader” in every sense.
• Colourful personality and individuality, being Bold but Humble.
• Caring for your team, and a proven track record of people development.
• Exceptional leadership, organisational, and interpersonal skills.
• Excellent communication skills (both written and verbal).
• Proven ability to manage and optimise budgets, improve processes, and drive profitability.
• Strong problem-solving skills and the ability to handle high-pressure situations.

What's in it for our Operations Manager?

• Salary up to £65,000 per annum, depending on experience. 
• 15% annual bonus based on company performance
• 31 days annual leave, including bank holidays
• Daily food allowance during shifts with unlimited hot drinks.
• 50% discount across all our restaurants when off duty.
• You will never work on your birthday, and you will be paid for it!
• Monthly team socials and annual parties.
• Medicash – subsidised healthcare cash plan
• Employee Assistance Programme by Hospitality Action
• Green commute – cycle scheme.
• A great opportunity to grow as we continue to grow!

Why Farmer J - We make good food that’s good for you, and is never boring. Whatever we do, we do it boldly. Working to achieve greatness but always maintaining humility. We’re a growing brand with big ambitions.

If you want to be part of our journey, then apply today!