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Operations Manager
Flat Iron - Beef HQ
Operations Manager
Flat Iron - Beef HQ
Full Time
Hybrid remote
3
Years
Experience
Competitive salary
Operations Manager
Flat Iron - Beef HQ
Full Time
Hybrid remote
3
Years
Experience
Competitive salary
Skills
Microsoft Office
Description
At Flat Iron, we're all about remarkable steaks, accessible to everyone, and driven by passionate people who love what they do. This philosophy is at the core of who we are, where we've come from, and where we're dedicated to staying.
Exciting times lie ahead for Flat Iron as we continue to grow. Our key to sustained growth is retaining happy, developing, and engaged teams. People are the heart of our operation, and we're deeply committed to fostering a workplace culture that's nothing short of remarkable.
As part of this commitment, we're introducing an Operations Manager to lead our restaurant teams. If you're an experienced leader who's ready for a rewarding challenge and passionate about our vision.
What we offer You:
- Competitive salary, complimented with a 30% performance bonus
- Flat Iron Black card - free steak for all!
- Complementary staff food & drinks while on shift
- 30 days holiday allowance (excluding Bank Holidays)
- Cycle to work scheme
- And more!
We are looking for...
- Previous experience in operations management within the restaurant or hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and organisational abilities.
- Knowledge of financial reporting and commercials
- Commitment to maintaining high-quality standards and customer satisfaction.
Here's what you will get up to...
People:
- Hold regular team /KPI reviews and meetings.
- Spot and stay close to those in training to ensure we maximize their experience.
- Monitor holiday pinch points, drive internal progression, and promote collaboration within your patch.
- Develop clear plans. PDP's and SYS in place with your teams, engage with the Beef HQ for development support.
Beef!
- Maintain high food scores and quality standards understanding.
- Drive customer metrics to ensure we are delivering remarkable guest experiences.
- Conduct regular audits and reviews.
Place:
- Locations: Oversee the operational performance of up to 6 existing sites within London, ensuring they meet or exceed performance targets and uphold the company's standards.
- Conduct excellence reviews, audits, and regular walk rounds and monitor external audits, create action plans, and make sure site-level actions and recommendations are completed.
- Monitor supplier and contract or performance.
- In detail, the ambiance and setting are on point, cleanliness schedules, and audits are all to a high standard, and you follow up and feedback with your sites.
Business:
- New Opening Support: Actively participate in and potentially lead the setup and launch of new locations
- Through forecasting and understanding of the local area and events, supporting GMs with building community relationships.
- Contribute to strategic planning and action plans.
- Engage with support teams, monitor site par levels, and support community relationships.
- Investigate performance anomalies and support action planning.
- Support projects and effective launch initiatives through your restaurant teams
At Flat Iron, we're all about remarkable steaks, accessible to everyone, and driven by passionate people who love what they do. This philosophy is at the core of who we are, where we've come from, and where we're dedicated to staying.
Exciting times lie ahead for Flat Iron as we continue to grow. Our key to sustained growth is retaining happy, developing, and engaged teams. People are the heart of our operation, and we're deeply committed to fostering a workplace culture that's nothing short of remarkable.
As part of this commitment, we're introducing an Operations Manager to lead our restaurant teams. If you're an experienced leader who's ready for a rewarding challenge and passionate about our vision.
What we offer You:
- Competitive salary, complimented with a 30% performance bonus
- Flat Iron Black card - free steak for all!
- Complementary staff food & drinks while on shift
- 30 days holiday allowance (excluding Bank Holidays)
- Cycle to work scheme
- And more!
We are looking for...
- Previous experience in operations management within the restaurant or hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and organisational abilities.
- Knowledge of financial reporting and commercials
- Commitment to maintaining high-quality standards and customer satisfaction.
Here's what you will get up to...
People:
- Hold regular team /KPI reviews and meetings.
- Spot and stay close to those in training to ensure we maximize their experience.
- Monitor holiday pinch points, drive internal progression, and promote collaboration within your patch.
- Develop clear plans. PDP's and SYS in place with your teams, engage with the Beef HQ for development support.
Beef!
- Maintain high food scores and quality standards understanding.
- Drive customer metrics to ensure we are delivering remarkable guest experiences.
- Conduct regular audits and reviews.
Place:
- Locations: Oversee the operational performance of up to 6 existing sites within London, ensuring they meet or exceed performance targets and uphold the company's standards.
- Conduct excellence reviews, audits, and regular walk rounds and monitor external audits, create action plans, and make sure site-level actions and recommendations are completed.
- Monitor supplier and contract or performance.
- In detail, the ambiance and setting are on point, cleanliness schedules, and audits are all to a high standard, and you follow up and feedback with your sites.
Business:
- New Opening Support: Actively participate in and potentially lead the setup and launch of new locations
- Through forecasting and understanding of the local area and events, supporting GMs with building community relationships.
- Contribute to strategic planning and action plans.
- Engage with support teams, monitor site par levels, and support community relationships.
- Investigate performance anomalies and support action planning.
- Support projects and effective launch initiatives through your restaurant teams
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Operations Manager
Full Time
Hybrid remote
3
Years
Experience
Competitive salary
Skills
Microsoft Office
North England, UK