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Night Receptionist
Front Office - SBH
Night Receptionist
Front Office - SBH
Full Time
1
Year
Experience
£28808 / Year
Night Receptionist
Front Office - SBH
Full Time
1
Year
Experience
£28808 / Year
Skills
Fluent in English
Customer Service
Flexibility
Description
Stamford Bridge Hotel is a renowned hotel known for its exceptional service and welcoming atmosphere. We pride ourselves on providing a memorable experience for our guests. We are seeking a Night Receptionist to join our dedicated and friendly night recpetionist team.
You will report to the Night Manager, and assist the hotel management team, as well as delivering excellent customer service.
As a Night Receptionist you will be responsible for:
- Welcoming and checking in guests with a warm and proffessional demeanor
- Managing reservations and handling guest enquiries
- Handling Guest complaints and resolving issues promptly
- Performing night audits and preparing reports
- Assisting with any other tasks as required by the management
- Delivering service and operation standards as per the hotels 'Standard Operating Procedures'
- Sharing property and company information to ensure commercial and operational success
- Assisting with fire evacuations
To be successful in the role of Night Receptionist we require:
- Previous experience in a similar role is preferred but not essential
- Excellent communication and interpersonal skills
- Ability to work independantly and handle stressful situations
- Basic computer skills and familiarity with hotel management softward
- A friendly and approachable personality
- Flexibility to work night shifts, weekends, and holidays.
Working with Stamford Bridge Hotel provides the following benefits to you:
- Blue Hub – CFC Discount Platform
- 25 days Holiday (not including BH)
- Buy/Sell Annual Leave Option
- Company Pension
- Private Medical Insurance – Tax Subsidiary
- Employee Assistance Programme
- Annual Travel Loan
- CFC Membership Scheme
- Free Eye Test
- Life Assurance x 4 basic salary
- L&D Apprenticeship Scheme (if applicable)
About Us
Stamford Bridge Hotel London is operated by The Ascott Limited, situated within the grounds of Chelsea Football Club (CFC), offering a unique experience for football fans and non-football fans alike.
The Hotel features seven categories of rooms, accommodating up to for guests per room. All rooms offer Wi-Fi, Private Bathrooms, and 24/7 room service, ensuring a comfortable and convenient stay.
At Chelsea Football Club and The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Employer: The Hotel at Chelsea Limited
Trading as: Stamford Bridge Hotel London managed by The Ascott Limited
Stamford Bridge Hotel is a renowned hotel known for its exceptional service and welcoming atmosphere. We pride ourselves on providing a memorable experience for our guests. We are seeking a Night Receptionist to join our dedicated and friendly night recpetionist team.
You will report to the Night Manager, and assist the hotel management team, as well as delivering excellent customer service.
As a Night Receptionist you will be responsible for:
- Welcoming and checking in guests with a warm and proffessional demeanor
- Managing reservations and handling guest enquiries
- Handling Guest complaints and resolving issues promptly
- Performing night audits and preparing reports
- Assisting with any other tasks as required by the management
- Delivering service and operation standards as per the hotels 'Standard Operating Procedures'
- Sharing property and company information to ensure commercial and operational success
- Assisting with fire evacuations
To be successful in the role of Night Receptionist we require:
- Previous experience in a similar role is preferred but not essential
- Excellent communication and interpersonal skills
- Ability to work independantly and handle stressful situations
- Basic computer skills and familiarity with hotel management softward
- A friendly and approachable personality
- Flexibility to work night shifts, weekends, and holidays.
Working with Stamford Bridge Hotel provides the following benefits to you:
- Blue Hub – CFC Discount Platform
- 25 days Holiday (not including BH)
- Buy/Sell Annual Leave Option
- Company Pension
- Private Medical Insurance – Tax Subsidiary
- Employee Assistance Programme
- Annual Travel Loan
- CFC Membership Scheme
- Free Eye Test
- Life Assurance x 4 basic salary
- L&D Apprenticeship Scheme (if applicable)
About Us
Stamford Bridge Hotel London is operated by The Ascott Limited, situated within the grounds of Chelsea Football Club (CFC), offering a unique experience for football fans and non-football fans alike.
The Hotel features seven categories of rooms, accommodating up to for guests per room. All rooms offer Wi-Fi, Private Bathrooms, and 24/7 room service, ensuring a comfortable and convenient stay.
At Chelsea Football Club and The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Employer: The Hotel at Chelsea Limited
Trading as: Stamford Bridge Hotel London managed by The Ascott Limited
Night Receptionist
Full Time
1
Year
Experience
£28808 / Year
Skills
Fluent in English
Customer Service
Flexibility
Stamford Bridge, Fulham Road, London, SW6 1HS, United Kingdom