General Manager

Great Performances is a full-service food/catering company devoted to a collaborative commitment to service, innovation and quality. If you share these values and are passionate about working in a synergistic working environment, you are invited to apply for an excellent opportunity as a General Manager in one of our workplace dining accounts.  

We are looking for a dynamic, hands-on General Manager with demonstrated managerial experience in restaurants and/or corporate dining accounts. We are looking for someone to join our experienced management team and grow within the company.

The successful candidate will be responsible for managing all F&B operations, including forecasting, budgeting, and inventory while maximizing sales and revenue.

The ideal candidate has the ability to successfully coach, develop and discipline staff to ensure the guest experience meets the hospitality standards of the company.

Responsibilities include, but not limited to:

Employee Management:

· Selection, development and performance management of employees

· Participate in on-going education for team members, including, daily pre-meal meetings

· Directing/assisting staff during service

· Creating and managing employee schedule

· Mediating employee concerns and issues

Operational  Management:

· Coordinate and manage the entire operation of the venue/business unit during scheduled service, including the flow of service, and implementing creative solutions as needed

· Resolving guest issues and concerns with a professional demeanor

· Enforcing service standards as described in the Hospitality/Great Performances Employee Guides

· Maintain an open, professional communication with back of house staff and partner with culinary management on menu items

Venue Promotions:

· Assist with promotional activities, and operational changes

· Manage logistics for internal catering events

· Assist with rental orders and special event ordering

· Accommodating special requests as per the clients request

EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· Minimum 4-5 years hospitality management experience.

· Combination of practical experience and education

· Knowledge of computers to fulfil management functions, including word and excel

· Knowledge of Department of Health guidelines and standards

· Employee management

· Self-disciplined and initiative; leadership ability; pleasant, polite manner and a neat and clean appearance;

· Ability to motivate employees to work as a team to ensure that food and service meets hospitality standards.

· Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to common restaurant/dining problems.

· Must possess excellent communication and written skills

· Food Handler's Certificate is a plus

Great Performances is a full-service food/catering company devoted to a collaborative commitment to service, innovation and quality. If you share these values and are passionate about working in a synergistic working environment, you are invited to apply for an excellent opportunity as a General Manager in one of our workplace dining accounts.  

We are looking for a dynamic, hands-on General Manager with demonstrated managerial experience in restaurants and/or corporate dining accounts. We are looking for someone to join our experienced management team and grow within the company.

The successful candidate will be responsible for managing all F&B operations, including forecasting, budgeting, and inventory while maximizing sales and revenue.

The ideal candidate has the ability to successfully coach, develop and discipline staff to ensure the guest experience meets the hospitality standards of the company.

Responsibilities include, but not limited to:

Employee Management:

· Selection, development and performance management of employees

· Participate in on-going education for team members, including, daily pre-meal meetings

· Directing/assisting staff during service

· Creating and managing employee schedule

· Mediating employee concerns and issues

Operational  Management:

· Coordinate and manage the entire operation of the venue/business unit during scheduled service, including the flow of service, and implementing creative solutions as needed

· Resolving guest issues and concerns with a professional demeanor

· Enforcing service standards as described in the Hospitality/Great Performances Employee Guides

· Maintain an open, professional communication with back of house staff and partner with culinary management on menu items

Venue Promotions:

· Assist with promotional activities, and operational changes

· Manage logistics for internal catering events

· Assist with rental orders and special event ordering

· Accommodating special requests as per the clients request

EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· Minimum 4-5 years hospitality management experience.

· Combination of practical experience and education

· Knowledge of computers to fulfil management functions, including word and excel

· Knowledge of Department of Health guidelines and standards

· Employee management

· Self-disciplined and initiative; leadership ability; pleasant, polite manner and a neat and clean appearance;

· Ability to motivate employees to work as a team to ensure that food and service meets hospitality standards.

· Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to common restaurant/dining problems.

· Must possess excellent communication and written skills

· Food Handler's Certificate is a plus