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Summary
Assistant General Manager
Salary Up to £47000 / Year
Schedule Full Time
Experience Minimum 2 years of experience
Location 38 Broadgate, London EC2M 2QS, UK

Assistant General Manager


Description

Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with restaurants and café-bars, burning the candle at both ends to serve coffee, food, and cocktails to a killer soundtrack.

We’re looking for the next generation of Assistant General Managers (AGMs) here at Grind. As AGM of course we expect the usual stuff on a day-to-day basis, running your site in style and supporting your GM to meet site targets and team goals.

You will be competent in leading the Front of House team, driving service and sales, and be the constant face of energy on site at all times! The atmosphere in Grind is fast-paced and vibrant, with strong emphasis on delivering the best service. Therefore, you will need to have atleast 2 years of experience in hospitality management, strong experience in leading & developing a team, and a hands on approach/attitude.

Role Responsibilities:

  1. Successfully run a high volume & fast-paced restaurant in line with company standards
  2. Open and Close down site confidently and competently when required
  3. Possess a full understanding of Steps of Service in line with company standards
  4. Effectively support in leading a Front of House team of employees and manage communications with Back of House team clearly
  5. Create daily brief sheets for all Front of House sections of the restaurant
  6. Generate and complete weekly rotas to support payroll by submission deadline in the absence of the General Manager
  7. To help the General Manager ensure that all staff receive regular training, according to Grind’s procedures, relevant to their job description, that training is documented, and kept on file
  8. To motivate all staff and project a positive attitude at all times 
  9. Promote and enhance Front of House team engagement and happiness at work
  10. Display a smart and professional appearance, representing the company in a positive manner 
  11. To undertake regular team meetings and  participate in necessary Management meetings
Skills Required:

  • Possess excellent communication skills to enable effective dialogue with colleagues and customers
  • Strong managerial skills and a natural ability to lead
  • Ability to problem solve and escalate complaints accordingly
  • Dedicated team-player, who strives for excellence and leads by example 
  • Strong time-management and prioritisation skills
Perks & Benefits:

  • Crew Card Membership - 50% off all Food & Beverage at every Grind location.
  • Retail discount on Grind at Home products
  • Up to £300 referral bonus
  • Invitation to our Social Events 
  • Access to Wellness Scheme

If this gets you going we would love to hear from you, please submit a copy of your CV alongside your application.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

Grind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.

We'll see you at the Grind!


Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with restaurants and café-bars, burning the candle at both ends to serve coffee, food, and cocktails to a killer soundtrack.

We’re looking for the next generation of Assistant General Managers (AGMs) here at Grind. As AGM of course we expect the usual stuff on a day-to-day basis, running your site in style and supporting your GM to meet site targets and team goals.

You will be competent in leading the Front of House team, driving service and sales, and be the constant face of energy on site at all times! The atmosphere in Grind is fast-paced and vibrant, with strong emphasis on delivering the best service. Therefore, you will need to have atleast 2 years of experience in hospitality management, strong experience in leading & developing a team, and a hands on approach/attitude.

Role Responsibilities:

  1. Successfully run a high volume & fast-paced restaurant in line with company standards
  2. Open and Close down site confidently and competently when required
  3. Possess a full understanding of Steps of Service in line with company standards
  4. Effectively support in leading a Front of House team of employees and manage communications with Back of House team clearly
  5. Create daily brief sheets for all Front of House sections of the restaurant
  6. Generate and complete weekly rotas to support payroll by submission deadline in the absence of the General Manager
  7. To help the General Manager ensure that all staff receive regular training, according to Grind’s procedures, relevant to their job description, that training is documented, and kept on file
  8. To motivate all staff and project a positive attitude at all times 
  9. Promote and enhance Front of House team engagement and happiness at work
  10. Display a smart and professional appearance, representing the company in a positive manner 
  11. To undertake regular team meetings and  participate in necessary Management meetings
Skills Required:

  • Possess excellent communication skills to enable effective dialogue with colleagues and customers
  • Strong managerial skills and a natural ability to lead
  • Ability to problem solve and escalate complaints accordingly
  • Dedicated team-player, who strives for excellence and leads by example 
  • Strong time-management and prioritisation skills
Perks & Benefits:

  • Crew Card Membership - 50% off all Food & Beverage at every Grind location.
  • Retail discount on Grind at Home products
  • Up to £300 referral bonus
  • Invitation to our Social Events 
  • Access to Wellness Scheme

If this gets you going we would love to hear from you, please submit a copy of your CV alongside your application.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

Grind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.

We'll see you at the Grind!



Details
Salary Up to £47000 / Year
Schedule Full Time
Experience Minimum 2 years of experience
Location 38 Broadgate, London EC2M 2QS, UK

Skills
Training Experience
Hospitality Management skills
Casual Dining Experience
Fast-Paced Experience
By applying you confirm you have these skills.


38 Broadgate, London EC2M 2QS, UK