A bit about us.

Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés serving coffee, food and cocktails - as well as coffee trucks and a state-of-the-art coffee roastery.

Our cafes and coffee shops are the beating heart of Grind, they are where it all began. We're a bustling hub in the heart of London's most iconic places, known for serving our speciality coffee.

We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.

In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.

A bit about the role.

We are looking for the next generation of Managers who are passionate about the hospitality industry and progressing their career to join our team. As a Supervisor, we expect the usual stuff on a day-to-day basis, helping to run your site in style and supporting your management team to meet site targets and team goals. In return our senior management team will invest time and energy towards helping you to push your career to the next stage, whatever that looks like for you.

You must drive service and sales, and be the constant face of energy and passion on the floor! We expect previous experience in restaurant management, strong experience in supporting a busy team, and a 'work with the team' approach/attitude at all times.

Role responsibilities.

• Support the management team in the running of a high volume & fast-paced cafe, coffee shop or coffee truck

• Possess full understanding of the Grind Steps of Service

• Deliver exemplary service in line with our procedures

• Help to deliver training & development programs to all floor staff

• Support in the recruitment and onboarding of new employees into the business

• Motivate all staff and project a positive attitude at all times. 

• To participate in regular team meetings and in necessary Management meetings.

• Display a smart and professional appearance, representing the company in a positive manner 

You’ll have.

• Strong leadership skills

• Possess excellent communication skills to enable effective dialogue with colleagues and customers

• Ability to work well under pressure and use initiative

• Ability to problem solve and escalate complaints accordingly

• Dedicated team-player, who strives for excellence and leads by example 

• Strong time-management and prioritisation skills

Diversity and Inclusion. 

Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.

If there are any adjustments you need to help you bring your best self to an interview with us please let us know.

Benefits and Perks.

A bit about us.

Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés serving coffee, food and cocktails - as well as coffee trucks and a state-of-the-art coffee roastery.

Our cafes and coffee shops are the beating heart of Grind, they are where it all began. We're a bustling hub in the heart of London's most iconic places, known for serving our speciality coffee.

We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.

In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.

A bit about the role.

We are looking for the next generation of Managers who are passionate about the hospitality industry and progressing their career to join our team. As a Supervisor, we expect the usual stuff on a day-to-day basis, helping to run your site in style and supporting your management team to meet site targets and team goals. In return our senior management team will invest time and energy towards helping you to push your career to the next stage, whatever that looks like for you.

You must drive service and sales, and be the constant face of energy and passion on the floor! We expect previous experience in restaurant management, strong experience in supporting a busy team, and a 'work with the team' approach/attitude at all times.

Role responsibilities.

• Support the management team in the running of a high volume & fast-paced cafe, coffee shop or coffee truck

• Possess full understanding of the Grind Steps of Service

• Deliver exemplary service in line with our procedures

• Help to deliver training & development programs to all floor staff

• Support in the recruitment and onboarding of new employees into the business

• Motivate all staff and project a positive attitude at all times. 

• To participate in regular team meetings and in necessary Management meetings.

• Display a smart and professional appearance, representing the company in a positive manner 

You’ll have.

• Strong leadership skills

• Possess excellent communication skills to enable effective dialogue with colleagues and customers

• Ability to work well under pressure and use initiative

• Ability to problem solve and escalate complaints accordingly

• Dedicated team-player, who strives for excellence and leads by example 

• Strong time-management and prioritisation skills

Diversity and Inclusion. 

Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.

If there are any adjustments you need to help you bring your best self to an interview with us please let us know.

Benefits and Perks.