A bit about the role.
We are looking for the next generation of managers who are passionate about the hospitality industry and progressing their career to join our team.
As General Manager, you must lead your team, drive service and sales and be the constant face of energy and passion! The atmosphere in Grind is fast-paced and vibrant, and it is your responsibility to uphold GRIND standards and develop a team that thrives under pressure. You will need to be able to implement a strong working ethos between team members and drive sales through the training of all staff.
We are looking for an experienced coffee-enthusiast who is looking for either their first role as General Manager or someone eager to join the GRIND team as an experienced General Manager.You will need to demonstrate knowledge and skill in training all levels of staff in various areas of the business. Furthermore, you will need to have had exposure to generating rotas, analysing P&Ls, and ensuring business KPI targets are met will be a part of your daily duties.
The locations:
- Spitalfields Market
- Our Truck outside our very own HQ (3 day a week operation)
Role responsibilities.
- Successfully run a high volume & fast-paced coffee-truck in line with GRIND standards
- Possess full understanding of our Steps of Service and demonstrate an ability to exceed guest expectations
- Effectively lead a team of up to 10
- Generate and complete weekly rotas to support payroll
- Possess a clear understanding of weekly/monthly budgets, and P&L forecasting
- Strategically manage and meet budgets & business targets
- Provide ongoing training & developing programs to all team members
- Hire and onboard all new site employees into the business
- Implement effective staff initiatives and strategies to improve retention and team engagement
- To motivate all staff and project a positive attitude at all times
- To ensure all staff receive regular training relevant to their job description, and that training is documented and kept on file
- Displays a smart and professional appearance, representing the company in a positive manner
- To lead regular team socials to foster a welcoming and inclusive workplace
You’ll have.
- The drive to build on your skills and take on your next challenge
- Strong managerial and leadership skills
- A keen eye for the finer details
- Possess excellent communication skills to enable effective dialogue with colleagues and customers
- Ability to work well under pressure and use initiative
- Ability to problem solve and escalate complaints accordingly
- Dedicated team-player, who strives for excellence and leads by example
- Strong time-management and prioritisation skills
Perks & Benefits:- Crew Card Membership -
50% off all Food & Beverage at every Grind location.
- Retail discount on
Grind at Home products
- Up to £300 referral
bonus
- Invitation to our
Social Events
- Access to Wellness
Scheme
If this
gets you going we would love to hear from you, please submit your application
and we will be in touch as soon as possible.
Only those
eligible to work in the UK or have a valid UK work permit/visa will be
considered for the above position.
Grind is an
equal opportunity employer. We celebrate diversity and are committed to
creating an inclusive environment for all candidates and employees.
We'll see
you at the Grind!