As part of the team, you’ll embody the spirit of the Tudor Hotels Collection — where Perfection is not a goal, but our everyday standard. We take Pride in our contribution, showing up as professionals, as leaders, and as a team that delivers extraordinary results together. And above all, we are committed to Making every visitor a VIP—offering exceptional, personalised service that makes every guest feel truly valued.

The Role

As a Heritage Guide, you'll lead engaging tours for schools, private groups, and visitors, while also connecting with guests throughout the attraction. Collaborate with our attraction wardens to deliver a world-class customer experience. If you're passionate about history and love interacting with people, apply now to make a meaningful impact!  You will lead guided tours, deliver talks, and interact with guests to ensure a memorable and educational experience for all.

Responsibilities include

• Taking a variety of tours aimed at different audiences, ranging from 1.5 to 2 hours. These can include chaperoning on self-guided tours or guided.
• Story telling and connecting history to your visitors
• Engaging with visitors to answer questions and enhance the customer experience.
• Researching for new projects.
• Aiding in the training of new Guides.
• Deliver engaging and historically accurate guided tours of the jail and its exhibitions
• Provide excellent customer service, answering visitor queries and enhancing their overall experience
• Interpret the social and historical context of Bodmin Jail in an accessible and compelling way
• Assist in special events, themed tours, and seasonal activities
• Support the museum’s educational programming for school groups and other visitors
• Maintain visitor safety and uphold the museum’s policies and standards
• Contribute to a team-focused, welcoming atmosphere within the museum

Required Skills & Experience 

• GCSE English or equivalent
• Excellent communication and presentation skills.
• A flare of history
• Good organisation skills

The Benefits

• 28 Days holiday
• Extra days holiday for your birthday
• Free meals on shift
• Free Gym access on-site
• Employee Assistance Programme 
• Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.

Work Schedule

• Full Time, Part Time
• Flexibility to work evenings, weekends, and holidays

Luxury | History | Cornwall

Bodmin Jail is a Victorian prison which has held thousands of prisoners in its time and closed in 1923. The building has recently gone through an extensive refurbishment and now offers a unique experience in a grade II listed building, incorporating state of the art technology, which showcases the building’s and Cornwall’s outstanding heritage, and a luxurious boutique hotel and varied F&B options. Bodmin Jail is historically rich, engaging and like nowhere else. Our team is small, dedicated and passionate about history and customer experience above all else.  A progressive employer, we welcome initiative, reliability and a strong teamwork across the organisation. 

As part of the team, you’ll embody the spirit of the Tudor Hotels Collection — where Perfection is not a goal, but our everyday standard. We take Pride in our contribution, showing up as professionals, as leaders, and as a team that delivers extraordinary results together. And above all, we are committed to Making every visitor a VIP—offering exceptional, personalised service that makes every guest feel truly valued.

The Role

As a Heritage Guide, you'll lead engaging tours for schools, private groups, and visitors, while also connecting with guests throughout the attraction. Collaborate with our attraction wardens to deliver a world-class customer experience. If you're passionate about history and love interacting with people, apply now to make a meaningful impact!  You will lead guided tours, deliver talks, and interact with guests to ensure a memorable and educational experience for all.

Responsibilities include

• Taking a variety of tours aimed at different audiences, ranging from 1.5 to 2 hours. These can include chaperoning on self-guided tours or guided.
• Story telling and connecting history to your visitors
• Engaging with visitors to answer questions and enhance the customer experience.
• Researching for new projects.
• Aiding in the training of new Guides.
• Deliver engaging and historically accurate guided tours of the jail and its exhibitions
• Provide excellent customer service, answering visitor queries and enhancing their overall experience
• Interpret the social and historical context of Bodmin Jail in an accessible and compelling way
• Assist in special events, themed tours, and seasonal activities
• Support the museum’s educational programming for school groups and other visitors
• Maintain visitor safety and uphold the museum’s policies and standards
• Contribute to a team-focused, welcoming atmosphere within the museum

Required Skills & Experience 

• GCSE English or equivalent
• Excellent communication and presentation skills.
• A flare of history
• Good organisation skills

The Benefits

• 28 Days holiday
• Extra days holiday for your birthday
• Free meals on shift
• Free Gym access on-site
• Employee Assistance Programme 
• Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.

Work Schedule

• Full Time, Part Time
• Flexibility to work evenings, weekends, and holidays

Luxury | History | Cornwall

Bodmin Jail is a Victorian prison which has held thousands of prisoners in its time and closed in 1923. The building has recently gone through an extensive refurbishment and now offers a unique experience in a grade II listed building, incorporating state of the art technology, which showcases the building’s and Cornwall’s outstanding heritage, and a luxurious boutique hotel and varied F&B options. Bodmin Jail is historically rich, engaging and like nowhere else. Our team is small, dedicated and passionate about history and customer experience above all else.  A progressive employer, we welcome initiative, reliability and a strong teamwork across the organisation.