At Hotel Indigo K West Shepherd’s Bush, our people are the heart of what we do. We’re not just launching a hotel; we’re creating a culture. As we prepare to open our doors, we’re looking for a People & Culture (HR) Manager with the confidence, compassion, and leadership to help shape a workplace where people feel proud, inspired, and supported every day.

Hotel Indigo blends the charm of the neighbourhood with the professionalism of a global brand. We’re rooted in creativity, self-expression, and bold individuality, from the guests who walk through our doors to the people who make it all happen. And none of it works without a world-class team!

Annual salary: £42,300 – 47,300 (dependent on experience)

• Pension with company contributions
• 50% discount in all our restaurants and
• Discounted Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• IHG Employee rate across 6000 hotels globally
• Complimentary stay after passing probation
• Extensive retail discounts on our benefits platform
• Private medical insurance access
• Interest-free season ticket loan
• Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
• World-class development programmes, apprenticeships, and growth opportunities
• Bike to work scheme
• Recommend a Friend incentive
• Free meals on duty
• Social squads and recognition schemes to make your voice heard and celebrate success

• Champion the culture: You’ll create an inclusive, welcoming environment that brings out the best in every team member.
• Build the people plan: Partner with leadership to deliver strategies around recruitment, on boarding, engagement, retention, and development.
• Stay compliant: Ensure policies, procedures, and employment law standards are not only met but lived out in practice.
• Be the go-to: Act as a trusted advisor for managers and team members alike; creating an engaging environment as well as resolving issues with care, integrity, and discretion.
• Listen and act: Support surveys and feedback initiatives, ensuring we listen to our people and create tangible improvements.
• Celebrate success: Design initiatives that boost morale, recognition, and team spirit: from launch events to team incentives and social moments.

You’re passionate about people and have the experience to lead with empathy and purpose. To shine in this People & Culture Manager role, you’ll bring:

• Previous experience as an HR Manager or senior HR generalist, ideally within a hotel or service-led industry
• Strong knowledge of UK employment law and HR best practices
• Excellent communication, coaching, and problem-solving skills
• Ability to lead on policy implementation, recruitment processes, and team development
• Confidence in HR systems, employee data handling, and reporting
• A proactive, hands-on approach and a calm presence during high-pressure moments
• Experience in pre-openings is a plus

If you’re ready to lead with heart and help build a truly people-powered hotel, we want to hear your story. Join us as our People & Culture Manager at Hotel Indigo K West Shepherd’s Bush and help shape a workplace as creative, inclusive, and exciting as the neighbourhood around us.

At Hotel Indigo K West Shepherd’s Bush, our people are the heart of what we do. We’re not just launching a hotel; we’re creating a culture. As we prepare to open our doors, we’re looking for a People & Culture (HR) Manager with the confidence, compassion, and leadership to help shape a workplace where people feel proud, inspired, and supported every day.

Hotel Indigo blends the charm of the neighbourhood with the professionalism of a global brand. We’re rooted in creativity, self-expression, and bold individuality, from the guests who walk through our doors to the people who make it all happen. And none of it works without a world-class team!

Annual salary: £42,300 – 47,300 (dependent on experience)

• Pension with company contributions
• 50% discount in all our restaurants and
• Discounted Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• IHG Employee rate across 6000 hotels globally
• Complimentary stay after passing probation
• Extensive retail discounts on our benefits platform
• Private medical insurance access
• Interest-free season ticket loan
• Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
• World-class development programmes, apprenticeships, and growth opportunities
• Bike to work scheme
• Recommend a Friend incentive
• Free meals on duty
• Social squads and recognition schemes to make your voice heard and celebrate success

• Champion the culture: You’ll create an inclusive, welcoming environment that brings out the best in every team member.
• Build the people plan: Partner with leadership to deliver strategies around recruitment, on boarding, engagement, retention, and development.
• Stay compliant: Ensure policies, procedures, and employment law standards are not only met but lived out in practice.
• Be the go-to: Act as a trusted advisor for managers and team members alike; creating an engaging environment as well as resolving issues with care, integrity, and discretion.
• Listen and act: Support surveys and feedback initiatives, ensuring we listen to our people and create tangible improvements.
• Celebrate success: Design initiatives that boost morale, recognition, and team spirit: from launch events to team incentives and social moments.

You’re passionate about people and have the experience to lead with empathy and purpose. To shine in this People & Culture Manager role, you’ll bring:

• Previous experience as an HR Manager or senior HR generalist, ideally within a hotel or service-led industry
• Strong knowledge of UK employment law and HR best practices
• Excellent communication, coaching, and problem-solving skills
• Ability to lead on policy implementation, recruitment processes, and team development
• Confidence in HR systems, employee data handling, and reporting
• A proactive, hands-on approach and a calm presence during high-pressure moments
• Experience in pre-openings is a plus

If you’re ready to lead with heart and help build a truly people-powered hotel, we want to hear your story. Join us as our People & Culture Manager at Hotel Indigo K West Shepherd’s Bush and help shape a workplace as creative, inclusive, and exciting as the neighbourhood around us.