Employee Records
Restaurant Manager
House of Louie
Full Time
Coins Icon Competitive salary
Restaurant Manager
House of Louie

Full Time
Coins Icon Competitive salary
Skills
Fine Dining Experience
Fast-Paced Experience
Description

We are looking for a Restaurant Manager to be part of our team at The Hoxton, Shoreditch in our Llama Inn restaurant.

The Hoxton, Shoreditch is where The Hoxton was born. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and Llama Inn.

Llama Inn is a warm, open space with natural wood furniture, tall ceilings and steel beams. Our cuisine celebrates all things Peru, from ceviche and our famous Lomo Saltado to cancha and other unique Peruvian fare. Behind the bar, pisco takes centre stage alongside a creative cocktail menu inspired by classics from around the world, while our wine list showcases the very best of Spain and Latin America. Whether early or late, Llama Inn offers a vibrant dining experience for every occasion.

What's in it for you...

· Competitive salary plus TRONC

· 28 days' holiday (inclusive of bank holidays), pension and life insurance

· A health cash plan to claim money back and access support for your physical and mental wellbeing

· It's OK not to be OK – we offer a confidential support hotline and a network of Mental Health First Aiders

· Retail and hospitality perks through our partner discounts

· Enjoy a complimentary meal for two when you join us

· Free meals during your shifts

· Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you leave us!)

· Plenty of opportunities to grow your career across our global family of brands

· Industry-leading training, learning academies and leadership development

· Extra time off to volunteer with one of our partner charities

· Regular team socials, from drinks to our legendary bi-annual parties

· Enhanced family leave

· An annual diversity and inclusion calendar celebrating and supporting our people

What you'll do...

· Lead the restaurant team to deliver exceptional guest experiences every single day

· Inspire, coach and develop your team, creating a positive and high-performing culture

· Drive service standards, ensuring every guest receives warm, genuine hospitality

· Work closely with the kitchen and bar teams to deliver seamless service throughout every shift

· Take ownership of the daily operation, ensuring the restaurant runs efficiently while maintaining the highest standards

· Handle guest feedback confidently, turning challenges into memorable experiences

· Support the commercial success of the restaurant by managing labour, costs and operational performance

· Champion The Hoxton and Llama Inn culture, leading by example and creating an environment where both guests and colleagues love to be

What we're looking for...

· Previous experience as a Restaurant Manager or Assistant Restaurant Manager within a high-volume, quality-led restaurant

· A natural leader who enjoys developing people and bringing out the best in their team

· Passion for hospitality – you're all about creating memorable experiences for guests and colleagues alike

· Commercially aware, organised and confident making decisions in a fast-paced environment

· You're not precious. We leave our egos at the door and help get shit done

· You're up for doing things differently and trying (almost) everything once

· You lead from the floor, thrive under pressure and aren't afraid to get stuck in

· You want to be part of a team that works hard, supports each other and has fun along the way

We are looking for a Restaurant Manager to be part of our team at The Hoxton, Shoreditch in our Llama Inn restaurant.

The Hoxton, Shoreditch is where The Hoxton was born. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and Llama Inn.

Llama Inn is a warm, open space with natural wood furniture, tall ceilings and steel beams. Our cuisine celebrates all things Peru, from ceviche and our famous Lomo Saltado to cancha and other unique Peruvian fare. Behind the bar, pisco takes centre stage alongside a creative cocktail menu inspired by classics from around the world, while our wine list showcases the very best of Spain and Latin America. Whether early or late, Llama Inn offers a vibrant dining experience for every occasion.

What's in it for you...

· Competitive salary plus TRONC

· 28 days' holiday (inclusive of bank holidays), pension and life insurance

· A health cash plan to claim money back and access support for your physical and mental wellbeing

· It's OK not to be OK – we offer a confidential support hotline and a network of Mental Health First Aiders

· Retail and hospitality perks through our partner discounts

· Enjoy a complimentary meal for two when you join us

· Free meals during your shifts

· Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you leave us!)

· Plenty of opportunities to grow your career across our global family of brands

· Industry-leading training, learning academies and leadership development

· Extra time off to volunteer with one of our partner charities

· Regular team socials, from drinks to our legendary bi-annual parties

· Enhanced family leave

· An annual diversity and inclusion calendar celebrating and supporting our people

What you'll do...

· Lead the restaurant team to deliver exceptional guest experiences every single day

· Inspire, coach and develop your team, creating a positive and high-performing culture

· Drive service standards, ensuring every guest receives warm, genuine hospitality

· Work closely with the kitchen and bar teams to deliver seamless service throughout every shift

· Take ownership of the daily operation, ensuring the restaurant runs efficiently while maintaining the highest standards

· Handle guest feedback confidently, turning challenges into memorable experiences

· Support the commercial success of the restaurant by managing labour, costs and operational performance

· Champion The Hoxton and Llama Inn culture, leading by example and creating an environment where both guests and colleagues love to be

What we're looking for...

· Previous experience as a Restaurant Manager or Assistant Restaurant Manager within a high-volume, quality-led restaurant

· A natural leader who enjoys developing people and bringing out the best in their team

· Passion for hospitality – you're all about creating memorable experiences for guests and colleagues alike

· Commercially aware, organised and confident making decisions in a fast-paced environment

· You're not precious. We leave our egos at the door and help get shit done

· You're up for doing things differently and trying (almost) everything once

· You lead from the floor, thrive under pressure and aren't afraid to get stuck in

· You want to be part of a team that works hard, supports each other and has fun along the way

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