Restaurant General Manager – Il Bambini Club at The Hoxton, Shoreditch

We are looking for a Restaurant General Manager to lead our team at The Hoxton, Shoreditch in our Il Bambini Club.

Born in Paris and inspired by the sunny, generous soul of Italy, Bambini is a lively trattoria known for its colourful dishes, shared feasts and playful spirit.

We're looking for a passionate, commercially minded and people-focused Restaurant General Manager to lead the ongoing success of our London home. You'll be responsible for creating an exceptional guest experience, building and developing a high-performing team, and driving operational excellence in a festive, design-forward space where every guest leaves with a memorable experience.

What's in it for you...

• Competitive salary plus TRONC
• 28 days' holiday (inclusive of bank holidays), pension and life insurance
• A health cash plan to claim money back and access support for your physical and mental wellbeing
• It's OK not to be OK – we offer a confidential support hotline and a network of Mental Health First Aiders
• Retail and hospitality perks through our partner discounts
• Enjoy a complimentary meal for two when you join us
• Free meals during your shifts
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you leave us!)
• Plenty of opportunities to grow your career across our global family of brands
• Industry-leading training, learning academies and leadership development
• Extra time off to volunteer with one of our partner charities
• Regular team socials, from drinks to our legendary bi-annual parties
• Enhanced family leave
• An annual diversity and inclusion calendar celebrating and supporting our people

What you'll do...

• Lead the overall operation of Il Bambini Club, ensuring every guest enjoys an exceptional dining experience from the moment they arrive.
• Inspire, coach and develop your management and restaurant teams, creating a culture where people thrive, grow and love coming to work.
• Drive commercial performance through strong financial management, labour planning, cost control and delivering against revenue and profitability targets.
• Lead from the floor, setting the pace and role-modelling warm, genuine hospitality while maintaining exceptional service standards.
• Work closely with the Head Chef and bar leadership team to ensure seamless collaboration and consistently outstanding food and beverage experiences.
• Recruit, develop and retain a talented team, creating clear succession plans and opportunities for progression.
• Use operational reporting and business insights to identify opportunities, improve performance and continuously raise standards.
• Ensure compliance with health & safety, food safety and licensing requirements while maintaining an organised, welcoming environment.
• Handle guest feedback confidently and professionally, turning challenges into opportunities to create loyal advocates.
• Be a true ambassador for both The Hoxton and Il Bambini Club, bringing energy, personality and leadership to everything you do.

What we're looking for...

• Previous experience as a Restaurant General Manager or General Manager within a high-volume, quality-led restaurant.
• A proven leader with experience building, inspiring and developing high-performing management and restaurant teams.
• Strong commercial awareness with experience managing budgets, labour costs, KPIs and overall business performance.
• Passion for hospitality – you're all about creating memorable experiences for guests and colleagues alike.
• Individuals. You're looking for a place where you can be you; no clones in suits here.
• You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You're not precious. We leave our egos at the door and help get things done.
• You're up for doing things differently and trying (almost) everything once.
• You thrive in a fast-paced environment, make confident decisions and lead by example from the floor.
• You want to be part of a team that works hard, supports each other and has fun along the way.

Restaurant General Manager – Il Bambini Club at The Hoxton, Shoreditch

We are looking for a Restaurant General Manager to lead our team at The Hoxton, Shoreditch in our Il Bambini Club.

Born in Paris and inspired by the sunny, generous soul of Italy, Bambini is a lively trattoria known for its colourful dishes, shared feasts and playful spirit.

We're looking for a passionate, commercially minded and people-focused Restaurant General Manager to lead the ongoing success of our London home. You'll be responsible for creating an exceptional guest experience, building and developing a high-performing team, and driving operational excellence in a festive, design-forward space where every guest leaves with a memorable experience.

What's in it for you...

• Competitive salary plus TRONC
• 28 days' holiday (inclusive of bank holidays), pension and life insurance
• A health cash plan to claim money back and access support for your physical and mental wellbeing
• It's OK not to be OK – we offer a confidential support hotline and a network of Mental Health First Aiders
• Retail and hospitality perks through our partner discounts
• Enjoy a complimentary meal for two when you join us
• Free meals during your shifts
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you leave us!)
• Plenty of opportunities to grow your career across our global family of brands
• Industry-leading training, learning academies and leadership development
• Extra time off to volunteer with one of our partner charities
• Regular team socials, from drinks to our legendary bi-annual parties
• Enhanced family leave
• An annual diversity and inclusion calendar celebrating and supporting our people

What you'll do...

• Lead the overall operation of Il Bambini Club, ensuring every guest enjoys an exceptional dining experience from the moment they arrive.
• Inspire, coach and develop your management and restaurant teams, creating a culture where people thrive, grow and love coming to work.
• Drive commercial performance through strong financial management, labour planning, cost control and delivering against revenue and profitability targets.
• Lead from the floor, setting the pace and role-modelling warm, genuine hospitality while maintaining exceptional service standards.
• Work closely with the Head Chef and bar leadership team to ensure seamless collaboration and consistently outstanding food and beverage experiences.
• Recruit, develop and retain a talented team, creating clear succession plans and opportunities for progression.
• Use operational reporting and business insights to identify opportunities, improve performance and continuously raise standards.
• Ensure compliance with health & safety, food safety and licensing requirements while maintaining an organised, welcoming environment.
• Handle guest feedback confidently and professionally, turning challenges into opportunities to create loyal advocates.
• Be a true ambassador for both The Hoxton and Il Bambini Club, bringing energy, personality and leadership to everything you do.

What we're looking for...

• Previous experience as a Restaurant General Manager or General Manager within a high-volume, quality-led restaurant.
• A proven leader with experience building, inspiring and developing high-performing management and restaurant teams.
• Strong commercial awareness with experience managing budgets, labour costs, KPIs and overall business performance.
• Passion for hospitality – you're all about creating memorable experiences for guests and colleagues alike.
• Individuals. You're looking for a place where you can be you; no clones in suits here.
• You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You're not precious. We leave our egos at the door and help get things done.
• You're up for doing things differently and trying (almost) everything once.
• You thrive in a fast-paced environment, make confident decisions and lead by example from the floor.
• You want to be part of a team that works hard, supports each other and has fun along the way.