We are looking for a Waiter/Waitress to join our team at Llama Inn London.
Llama Inn brings the bold, vibrant flavours of Peru to London, combining traditional techniques with modern creativity in a lively, welcoming dining experience. Inspired by the award-winning New York original, we're passionate about exceptional food, warm hospitality and creating memorable moments for every guest.
We're looking for a passionate and motivated Waiter/Waitress to join our team and deliver outstanding food and beverage service in a fast-paced, energetic restaurant where genuine hospitality is at the heart of everything we do.
What's in it for you...
- Competitive salary plus TRONC.
- 28 days' holiday (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to help support your physical and mental wellbeing.
- Access to a confidential employee assistance programme whenever you need support.
- Retail and hospitality discounts through our partner benefits platform.
- A complimentary meal for two when you join the team.
- A free staff meal during every shift.
- Excellent opportunities for career progression and professional development.
- Comprehensive training and ongoing learning to help you grow your skills and confidence.
- Paid volunteering day to support one of our partner charities.
- Regular team socials and celebrations.
- Enhanced family leave.
- A diverse and inclusive workplace where everyone is encouraged to be themselves.
What you'll do...
- Deliver warm, knowledgeable and attentive service throughout every stage of the guest journey, ensuring each table enjoys an exceptional dining experience.
- Confidently guide guests through our food and drinks menus, sharing your knowledge of Peruvian-inspired dishes, cocktails and wines while making thoughtful recommendations.
- Take food and beverage orders accurately and efficiently, communicating clearly with the kitchen and bar teams.
- Serve food and drinks to the highest standards, with excellent attention to detail and presentation.
- Anticipate guests' needs, responding proactively to ensure expectations are consistently exceeded.
- Work collaboratively with the front of house, bar and kitchen teams to deliver seamless service during busy periods.
- Maintain a clean, organised and welcoming restaurant environment while following all food safety and service standards.
- Handle guest feedback professionally and positively, turning every interaction into a memorable experience.
What we're looking for...
- Previous experience as a Waiter/Waitress or in a similar front of house role within a busy, quality-led restaurant.
- A genuine passion for hospitality and creating memorable guest experiences.
- An interest in food, wine and cocktails, with enthusiasm for learning about Peruvian cuisine and sharing that knowledge with guests.
- A positive, friendly attitude and excellent communication skills.
- Someone who enjoys working as part of a supportive team and thrives in a fast-paced environment.
- A hands-on approach with a willingness to help wherever needed.
- A commitment to delivering consistently high standards of service.
- Someone who is eager to learn, develop and grow with the business.