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Restaurant General Manager

Category
*Bee* • Happy
Summary
Restaurant General Manager
Salary $68400 / Year
Schedule Full Time
Experience Minimum 3 years of experience
Location 934 Market St, San Francisco, CA 94102, USA
Category *Bee* • Happy

Restaurant General Manager

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Description

Restaurant  General Manager

 Responsible for the development and achievement of the restaurant business goals (i.e. sales and profitability targets, customer satisfaction & Food, Service, Cleanliness (FSC) levels); training/development, motivation and morale of restaurant team; restaurant’s adherence to the organization’s operating systems and standards and compliance to all government and legal (law) requirements.

 Sales Target Achievement

 ·         Define and achieve Restaurant Sales targets and Sales Growth targets. Create a sales and marketing orientation among the restaurant team by leading them in defining customer needs, sales opportunities and in designing and implementing sales building and local restaurant marketing strategies.

Ø  Define Sales Targets and Sales Strategies based on Threats, Opportunities, Weaknesses Strengths (TOWS) analysis and sales analysis.

Ø  Define the Restaurant’s Sales Building Strategies.  Define and finalize the Restaurant Sales Plan. Responsible for the effective implementation of the Sales Plan.

§  Work with Assistant Restaurant Manager (ARM) in designing Packaged Program promotions.

§  Handle Indoor and Outdoor merchandising strategies.

§  Lead the Management Team in effective implementation of Restaurant Sales Building activities.

§  Ensure achievement of Sales Goals for New Products and System-wide marketing programs.

§  Lead the Restaurant Institutional Sales team.

Ø  Regularly review Sales Performance as part of Business review process. Continuously seek ways to improve sales level and sales growth; and is cognizant of all information that affect restaurant sales performance levels.

 Build restaurant/brand awareness through community relations.

 FSC Target Achievement

 ·        Define Customer Satisfaction Survey Result Targets, FSC targets and QSR levels.

Ø    Lead the restaurant team in:

§    Defining customer and FSC needs

§    Defining Customer Survey, FSC and QSR targets

 ·        Ensure achievement of FSC targets.

Ø  Work with ARM/s, Supervisor/s and Crew Trainer/s to ensure that all restaurant operations processes to support FSC needs are integrated and effectively implemented by assigned team member.

Ø  Ensure that all training and competency building activities are in place.

Ø  Monitor and track FSC feedback, assessments and audit results. Conduct QSR audit. Work with the ARM/s in defining FSC improvement strategies for the restaurant.

 *Oversees Restaurant Crisis Management and Media Handling.

 Profit Target Achievement

 ·        Prepare Restaurant’s Profit & Loss (P&L) Budget

 ·        Define and achieve P&L targets.

Ø  Work with ARM/s in defining strategies & improvement initiatives to achieve variable cost targets.

Ø  Work with ARM/s to ensure effective implementation of P&L improvement programs and activities.

 ·        Define cost management and productivity improvement strategies for cost areas not directly supervised by ARM/s.

 Handle restaurant business reviews and continuously seeks ways to improve P&L results.

 People Management & Development

 ·        Source, select and interview crew.

 ·        Lead restaurant team in creating an atmosphere that lives the organization’s core values.

 ·        Ensure achievement of targeted competency levels.

Ø  Prepare and implement Restaurant Succession Plan

Ø  Audit effective implementation of Manager Training Systems

§  Train and certify ARM/s, Supervisor/s and Management Trainees

§  Approve and ensure implementation of Individual Development Plans (IDPs)

 ·        Achieve Management Team Effectiveness through:

Ø  Effective communication and coordination among team members

Ø  Maintaining and/or enhancing morale level among team

Ø  Effective Performance Management

Ø  Proper delegation of Key Result Areas (KRA) among Management Team members.

Ø  Providing effective Management Team support in areas of restaurant structure, staffing and skills building.

 Operational Administration

 ·        Ensure restaurant adherence to organization’s operating systems, policies, procedures and standards, i.e. Security, Safety, Office and other reportorial and administrative requirements.

Ø  Work with ARM/s in defining Safety and Security Programs. Conduct Safety and Security Audits.

Ø  Ensure restaurant compliance with government requirements such as restaurant permits and licenses.

 JOB SPECIFICATIONS

·         At least College Degree or related courses in Business, Management, Finance, Accounting, Industrial Engineering, etc.

·         Demonstrated experience in managing quick service restaurant/establishment, food manufacturing business, and managing people or teams preferably in food industries or equivalent combination of education & experience from which comparable knowledge, skills & abilities have been achieved.

Restaurant  General Manager

 Responsible for the development and achievement of the restaurant business goals (i.e. sales and profitability targets, customer satisfaction & Food, Service, Cleanliness (FSC) levels); training/development, motivation and morale of restaurant team; restaurant’s adherence to the organization’s operating systems and standards and compliance to all government and legal (law) requirements.

 Sales Target Achievement

 ·         Define and achieve Restaurant Sales targets and Sales Growth targets. Create a sales and marketing orientation among the restaurant team by leading them in defining customer needs, sales opportunities and in designing and implementing sales building and local restaurant marketing strategies.

Ø  Define Sales Targets and Sales Strategies based on Threats, Opportunities, Weaknesses Strengths (TOWS) analysis and sales analysis.

Ø  Define the Restaurant’s Sales Building Strategies.  Define and finalize the Restaurant Sales Plan. Responsible for the effective implementation of the Sales Plan.

§  Work with Assistant Restaurant Manager (ARM) in designing Packaged Program promotions.

§  Handle Indoor and Outdoor merchandising strategies.

§  Lead the Management Team in effective implementation of Restaurant Sales Building activities.

§  Ensure achievement of Sales Goals for New Products and System-wide marketing programs.

§  Lead the Restaurant Institutional Sales team.

Ø  Regularly review Sales Performance as part of Business review process. Continuously seek ways to improve sales level and sales growth; and is cognizant of all information that affect restaurant sales performance levels.

 Build restaurant/brand awareness through community relations.

 FSC Target Achievement

 ·        Define Customer Satisfaction Survey Result Targets, FSC targets and QSR levels.

Ø    Lead the restaurant team in:

§    Defining customer and FSC needs

§    Defining Customer Survey, FSC and QSR targets

 ·        Ensure achievement of FSC targets.

Ø  Work with ARM/s, Supervisor/s and Crew Trainer/s to ensure that all restaurant operations processes to support FSC needs are integrated and effectively implemented by assigned team member.

Ø  Ensure that all training and competency building activities are in place.

Ø  Monitor and track FSC feedback, assessments and audit results. Conduct QSR audit. Work with the ARM/s in defining FSC improvement strategies for the restaurant.

 *Oversees Restaurant Crisis Management and Media Handling.

 Profit Target Achievement

 ·        Prepare Restaurant’s Profit & Loss (P&L) Budget

 ·        Define and achieve P&L targets.

Ø  Work with ARM/s in defining strategies & improvement initiatives to achieve variable cost targets.

Ø  Work with ARM/s to ensure effective implementation of P&L improvement programs and activities.

 ·        Define cost management and productivity improvement strategies for cost areas not directly supervised by ARM/s.

 Handle restaurant business reviews and continuously seeks ways to improve P&L results.

 People Management & Development

 ·        Source, select and interview crew.

 ·        Lead restaurant team in creating an atmosphere that lives the organization’s core values.

 ·        Ensure achievement of targeted competency levels.

Ø  Prepare and implement Restaurant Succession Plan

Ø  Audit effective implementation of Manager Training Systems

§  Train and certify ARM/s, Supervisor/s and Management Trainees

§  Approve and ensure implementation of Individual Development Plans (IDPs)

 ·        Achieve Management Team Effectiveness through:

Ø  Effective communication and coordination among team members

Ø  Maintaining and/or enhancing morale level among team

Ø  Effective Performance Management

Ø  Proper delegation of Key Result Areas (KRA) among Management Team members.

Ø  Providing effective Management Team support in areas of restaurant structure, staffing and skills building.

 Operational Administration

 ·        Ensure restaurant adherence to organization’s operating systems, policies, procedures and standards, i.e. Security, Safety, Office and other reportorial and administrative requirements.

Ø  Work with ARM/s in defining Safety and Security Programs. Conduct Safety and Security Audits.

Ø  Ensure restaurant compliance with government requirements such as restaurant permits and licenses.

 JOB SPECIFICATIONS

·         At least College Degree or related courses in Business, Management, Finance, Accounting, Industrial Engineering, etc.

·         Demonstrated experience in managing quick service restaurant/establishment, food manufacturing business, and managing people or teams preferably in food industries or equivalent combination of education & experience from which comparable knowledge, skills & abilities have been achieved.


Details
Salary $68400 / Year
Schedule Full Time
Experience Minimum 3 years of experience
Location 934 Market St, San Francisco, CA 94102, USA
Category *Bee* • Happy

Skills
Profit & Loss Analysis
People Mgt
Quality Standards implementation
Business Administration
Sales & Profitability
Total Restaurant Optns Mgt
By applying you confirm you have these skills.

934 Market St, San Francisco, CA 94102, USA