Assistant Restaurant Manager

The Assistant Restaurant Manager assists the Restaurant Manager (RM) in the achievement of the restaurant business goals (i.e. achievement of Food, Service & Cleanliness (FSC) and profitability targets) thru effective management of day-to-day operations; in sales building activities thru development of packaged programs promotional activities; and maybe responsible for the training and development of other management team members: Supervisors, Management Trainees.

Essential Functions

Sales Target Achievement

• Assist the Restaurant Manager (RM) in achieving sales targets by recommending promotional activities for Packaged
Programs to support the sales strategy designed by the RM. Assists in the effective implementation of the programs.
 Assist RM in Sales Analysis. Provides inputs from Sales Profit Analysis Report (SPAR).
 Develop and recommends specific promotion activities for packaged programs to support sales building
strategies/directions as defined by the RM.
 Ensure proper implementation and evaluation of promotional activities for Packaged Programs
• Ensure effective implementation of in-store and out-of-store merchandising activities.

FSC Target Achievement

• Help the RM in creating the Food, Service, Cleanliness (FSC) culture in the restaurant by leading the team in defining and
implementing FSC initiatives and activities and by helping identify opportunities to balance FSC & Profit & Loss demands.
• Lead/manage restaurant team for achievement of FSC goals thru effective operations, this includes proper and
integrated execution of operations activities that ensures delivery of all FSC support requirements.
 Regular review and assessment of operations. Conducts restaurant FSC Audit. Works with Managers to identify problems
and formulate actions plans to address concerns.
 Ensures effectiveness of the restaurant Production Systems and requirements are in place.
 Monitor Supervisors to ensure that Service Systems and Crew support requirements are in place.
 Conduct regular review and assessment of the Product Quality and Service Quality levels. Lead and coach management
team to design Product /Service Quality & Cleanliness & Sanitation programs. Deploy activities and track
implementation.
• Ensure effective operational implementation of New Product Standards, Procedures and Processes.
• Design an effective and efficient Building, Equipment & Facilities Maintenance Program to support FSC requirements and
build brand.
 Preventive Maintenance Program development and implementation.
 Supplier coordination.

Profit Target Achievement
• Help the RM in creating a cost management orientation among the restaurant team by leading them in defining cost
management and operational efficiency improvement activities. Lead in the implementation of activities to improve
restaurant cost performance levels.
• Ensure achievement of variable cost targets in the areas of Food Cost & Paper Cost (FC/PC), operating expenses, utilities,
Repairs & Maintenance (R&M) & Local Store Marketing (LSM). Oversee Supervisors to ensure achievement of Labor Cost
targets.
• Design variable cost management strategy for approval by RM. Monitor and evaluate implementation.

People Management & Development

• Crew
 Assist Restaurant Manager (RM/SM) in crew sourcing, selection and interview.
 Train/Certify crew, crew trainers and crew trainees
 Assist RM/SM in Crew Assessments, performance appraisal documentation and submission.
 Conduct crew meetings.
 Monitor consistent implementation of Code of Conduct (Employee Handbook) and all HR and Legal requirements and
procedures.
 Manage effective management-crew communication, feedback, performance management, coaching, and discipline.
• Managers
 Implement the Restaurant’s Manager Training System
 Train/Certify supervisor/s & management team trainees
 Assist RM in Manager Performance appraisal documentation.
 Assist the RM in conducting management team meetings.

Operational Administration
• Assist the RM in achieving Restaurant Safety & Security Audit Result targets.
 Safety Program
 Develop and recommend Restaurant Safety Program.
 Identify, enable and supervise Teams Leaders for Fire Brigade, First Aid and other Employee & Workplace Safety Teams.
 Security Program
 Develop and recommend the restaurant Security Program.
 Ensure proper implementation of restaurant security programs including cash control system, information security,
physical security and fixed asset management.

Non-Essential Functions
1. Perform other assignments from time to time as directed by management.
2. Prepare periodic status reports related to restaurant operations and/or technical services/support to Restaurant
Manager and other reports that maybe required by management.
3. Perform administrative duties as necessary i.e. making copies, filing, etc.
4. Prepare individual performance plans, objectives, goals, strategies and measures (OGSM).
Prepare management reports, restaurant reports/requirements as required.

Job Specifications

EDUCATION

 At least Associate’s Degree or related courses in Business, Management, Finance/Business, Accounting, etc.

EXPERIENCE

 At least 2 years experience as a Team Leader in a food service or retail operations. Demonstrated experience in
managing others/teams preferably in food service industries or equivalent combination of education & experience from
What does it mean to BEE-long?
o Our workplaces are always buzzing, but this term means much more to our employees.
o The name Jollibee was initially coined to capture the essence of busy bees, happily working together to produce the sweetest honey. Togetherness. The best results are always produced with togetherness.
o The word “bee” in bee-long means becoming a member of our family, and helping us to continue setting industry-best benchmarks for service excellence and strong family culture.What does it mean to BEE-long?
o Our workplaces are always buzzing, but this term means much more to our employees.
o The name Jollibee was initially coined to capture the essence of busy bees, happily working together to produce the sweetest honey. Togetherness. The best results are always produced with togetherness.
o The word “bee” in bee-long means becoming a member of our family, and helping us to continue setting industry-best benchmarks for service excellence and strong family culture.What does it mean to BEE-long?
o Our workplaces are always buzzing, but this term means much more to our employees.
o The name Jollibee was initially coined to capture the essence of busy bees, happily working together to produce the sweetest honey. Togetherness. The best results are always produced with togetherness.
o The word “bee” in bee-long means becoming a member of our family, and helping us to continue setting industry-best benchmarks for service excellence and strong family culture.What does it mean to BEE-long?
o Our workplaces are always buzzing, but this term means much more to our employees.
o The name Jollibee was initially coined to capture the essence of busy bees, happily working together to produce the sweetest honey. Togetherness. The best results are always produced with togetherness.
o The word “bee” in bee-long means becoming a member of our family, and helping us to continue setting industry-best benchmarks for service excellence and strong family culture.What does it mean to BEE-long?
o Our workplaces are always buzzing, but this term means much more to our employees.
o The name Jollibee was initially coined to capture the essence of busy bees, happily working together to produce the sweetest honey. Togetherness. The best results are always produced with togetherness.
o The word “bee” in bee-long means becoming a member of our family, and helping us to continue setting industry-best benchmarks for service excellence and strong family culture.What does it mean to BEE-long?
o Our workplaces are always buzzing, but this term means much more to our employees.
o The name Jollibee was initially coined to capture the essence of busy bees, happily working together to produce the sweetest honey. Togetherness. The best results are always produced with togetherness.
o The word “bee” in bee-long means becoming a member of our family, and helping us to continue setting industry-best benchmarks for service excellence and strong family culture.which comparable knowledge, skills & abilities have been achieved

Assistant Restaurant Manager

The Assistant Restaurant Manager assists the Restaurant Manager (RM) in the achievement of the restaurant business goals (i.e. achievement of Food, Service & Cleanliness (FSC) and profitability targets) thru effective management of day-to-day operations; in sales building activities thru development of packaged programs promotional activities; and maybe responsible for the training and development of other management team members: Supervisors, Management Trainees.

Essential Functions

Sales Target Achievement

• Assist the Restaurant Manager (RM) in achieving sales targets by recommending promotional activities for Packaged
Programs to support the sales strategy designed by the RM. Assists in the effective implementation of the programs.
 Assist RM in Sales Analysis. Provides inputs from Sales Profit Analysis Report (SPAR).
 Develop and recommends specific promotion activities for packaged programs to support sales building
strategies/directions as defined by the RM.
 Ensure proper implementation and evaluation of promotional activities for Packaged Programs
• Ensure effective implementation of in-store and out-of-store merchandising activities.

FSC Target Achievement

• Help the RM in creating the Food, Service, Cleanliness (FSC) culture in the restaurant by leading the team in defining and
implementing FSC initiatives and activities and by helping identify opportunities to balance FSC & Profit & Loss demands.
• Lead/manage restaurant team for achievement of FSC goals thru effective operations, this includes proper and
integrated execution of operations activities that ensures delivery of all FSC support requirements.
 Regular review and assessment of operations. Conducts restaurant FSC Audit. Works with Managers to identify problems
and formulate actions plans to address concerns.
 Ensures effectiveness of the restaurant Production Systems and requirements are in place.
 Monitor Supervisors to ensure that Service Systems and Crew support requirements are in place.
 Conduct regular review and assessment of the Product Quality and Service Quality levels. Lead and coach management
team to design Product /Service Quality & Cleanliness & Sanitation programs. Deploy activities and track
implementation.
• Ensure effective operational implementation of New Product Standards, Procedures and Processes.
• Design an effective and efficient Building, Equipment & Facilities Maintenance Program to support FSC requirements and
build brand.
 Preventive Maintenance Program development and implementation.
 Supplier coordination.

Profit Target Achievement
• Help the RM in creating a cost management orientation among the restaurant team by leading them in defining cost
management and operational efficiency improvement activities. Lead in the implementation of activities to improve
restaurant cost performance levels.
• Ensure achievement of variable cost targets in the areas of Food Cost & Paper Cost (FC/PC), operating expenses, utilities,
Repairs & Maintenance (R&M) & Local Store Marketing (LSM). Oversee Supervisors to ensure achievement of Labor Cost
targets.
• Design variable cost management strategy for approval by RM. Monitor and evaluate implementation.

People Management & Development

• Crew
 Assist Restaurant Manager (RM/SM) in crew sourcing, selection and interview.
 Train/Certify crew, crew trainers and crew trainees
 Assist RM/SM in Crew Assessments, performance appraisal documentation and submission.
 Conduct crew meetings.
 Monitor consistent implementation of Code of Conduct (Employee Handbook) and all HR and Legal requirements and
procedures.
 Manage effective management-crew communication, feedback, performance management, coaching, and discipline.
• Managers
 Implement the Restaurant’s Manager Training System
 Train/Certify supervisor/s & management team trainees
 Assist RM in Manager Performance appraisal documentation.
 Assist the RM in conducting management team meetings.

Operational Administration
• Assist the RM in achieving Restaurant Safety & Security Audit Result targets.
 Safety Program
 Develop and recommend Restaurant Safety Program.
 Identify, enable and supervise Teams Leaders for Fire Brigade, First Aid and other Employee & Workplace Safety Teams.
 Security Program
 Develop and recommend the restaurant Security Program.
 Ensure proper implementation of restaurant security programs including cash control system, information security,
physical security and fixed asset management.

Non-Essential Functions
1. Perform other assignments from time to time as directed by management.
2. Prepare periodic status reports related to restaurant operations and/or technical services/support to Restaurant
Manager and other reports that maybe required by management.
3. Perform administrative duties as necessary i.e. making copies, filing, etc.
4. Prepare individual performance plans, objectives, goals, strategies and measures (OGSM).
Prepare management reports, restaurant reports/requirements as required.

Job Specifications

EDUCATION

 At least Associate’s Degree or related courses in Business, Management, Finance/Business, Accounting, etc.

EXPERIENCE

 At least 2 years experience as a Team Leader in a food service or retail operations. Demonstrated experience in
managing others/teams preferably in food service industries or equivalent combination of education & experience from
What does it mean to BEE-long?
o Our workplaces are always buzzing, but this term means much more to our employees.
o The name Jollibee was initially coined to capture the essence of busy bees, happily working together to produce the sweetest honey. Togetherness. The best results are always produced with togetherness.
o The word “bee” in bee-long means becoming a member of our family, and helping us to continue setting industry-best benchmarks for service excellence and strong family culture.What does it mean to BEE-long?
o Our workplaces are always buzzing, but this term means much more to our employees.
o The name Jollibee was initially coined to capture the essence of busy bees, happily working together to produce the sweetest honey. Togetherness. The best results are always produced with togetherness.
o The word “bee” in bee-long means becoming a member of our family, and helping us to continue setting industry-best benchmarks for service excellence and strong family culture.What does it mean to BEE-long?
o Our workplaces are always buzzing, but this term means much more to our employees.
o The name Jollibee was initially coined to capture the essence of busy bees, happily working together to produce the sweetest honey. Togetherness. The best results are always produced with togetherness.
o The word “bee” in bee-long means becoming a member of our family, and helping us to continue setting industry-best benchmarks for service excellence and strong family culture.What does it mean to BEE-long?
o Our workplaces are always buzzing, but this term means much more to our employees.
o The name Jollibee was initially coined to capture the essence of busy bees, happily working together to produce the sweetest honey. Togetherness. The best results are always produced with togetherness.
o The word “bee” in bee-long means becoming a member of our family, and helping us to continue setting industry-best benchmarks for service excellence and strong family culture.What does it mean to BEE-long?
o Our workplaces are always buzzing, but this term means much more to our employees.
o The name Jollibee was initially coined to capture the essence of busy bees, happily working together to produce the sweetest honey. Togetherness. The best results are always produced with togetherness.
o The word “bee” in bee-long means becoming a member of our family, and helping us to continue setting industry-best benchmarks for service excellence and strong family culture.What does it mean to BEE-long?
o Our workplaces are always buzzing, but this term means much more to our employees.
o The name Jollibee was initially coined to capture the essence of busy bees, happily working together to produce the sweetest honey. Togetherness. The best results are always produced with togetherness.
o The word “bee” in bee-long means becoming a member of our family, and helping us to continue setting industry-best benchmarks for service excellence and strong family culture.which comparable knowledge, skills & abilities have been achieved