Restaurant Manager - Terrace Restaurant

We are looking for a freelance Restaurant Manager to manage an exciting summer activation at Terrace Restaurant inside the National Theatre on London’s iconic South Bank. We need a talented, enthusiastic team player to deliver an excellent hospitality experience for all NT guests and clients, leading a passionate hospitality team during an exciting summer of independent restaurant pop-ups, outdoor events & activations.

The role suits someone hungry to get involved with KERB, with a keen eye for detail, good communication skills, understanding of both casual & formal dining, and experience  working with a diverse and lengthy range of stakeholders. Ideally you will have a grasp of the street food world and previous experience working within a “pop-up” environment however most importantly you will have a can-do attitude with the hunger and expertise to push the F&B offering at the National Theatre to a new level.

RESPONSIBILITIES

• Lead the day to day operation of Terrace Restaurant with occasional oversight of the outside summer market

• Working with the Project Manager to ensure all recommended health and safety practices are adhered to.

• Customer engagement – being the voice and face of KERB on the ground.

• Updating EPOS 

• Focusing on the customer experience and developing ways to enhance this.

• Handling the reservations platform and bookings.

• Manage rotas and staffing.

PERSON SPECIFICATION 

• History and experience in restaurant management

• A clear and detailed understanding of current food & drink trends.

• Strong people management skills, working with a wide range of stakeholders to deliver the best outcome for KERB and its traders.

• Proactive / self-starter able to focus and operate in a free-style work environment.

• Excellent people skills, confident talking to customers and traders and developing long-term relationships.

• Personal License Holder

• An interest and understanding of the street food industry and wider food scene of London.

• Love of the food’s role within the city.

• Positive and flexible attitude, with the ability to think laterally and willing to problem-solve.

• Outstanding hustle
  

We are looking for a freelance Restaurant Manager to manage an exciting summer activation at Terrace Restaurant inside the National Theatre on London’s iconic South Bank. We need a talented, enthusiastic team player to deliver an excellent hospitality experience for all NT guests and clients, leading a passionate hospitality team during an exciting summer of independent restaurant pop-ups, outdoor events & activations.

The role suits someone hungry to get involved with KERB, with a keen eye for detail, good communication skills, understanding of both casual & formal dining, and experience  working with a diverse and lengthy range of stakeholders. Ideally you will have a grasp of the street food world and previous experience working within a “pop-up” environment however most importantly you will have a can-do attitude with the hunger and expertise to push the F&B offering at the National Theatre to a new level.

RESPONSIBILITIES

• Lead the day to day operation of Terrace Restaurant with occasional oversight of the outside summer market

• Working with the Project Manager to ensure all recommended health and safety practices are adhered to.

• Customer engagement – being the voice and face of KERB on the ground.

• Updating EPOS 

• Focusing on the customer experience and developing ways to enhance this.

• Handling the reservations platform and bookings.

• Manage rotas and staffing.

PERSON SPECIFICATION 

• History and experience in restaurant management

• A clear and detailed understanding of current food & drink trends.

• Strong people management skills, working with a wide range of stakeholders to deliver the best outcome for KERB and its traders.

• Proactive / self-starter able to focus and operate in a free-style work environment.

• Excellent people skills, confident talking to customers and traders and developing long-term relationships.

• Personal License Holder

• An interest and understanding of the street food industry and wider food scene of London.

• Love of the food’s role within the city.

• Positive and flexible attitude, with the ability to think laterally and willing to problem-solve.

• Outstanding hustle