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Reservationist
Summary
Reservationist
| Salary | To be discussed |
| Schedule | Full Time, Part Time |
| Experience | Minimum 1 year of experience |
| Location | 130 W 25th St, New York, NY 10001, USA |
| Category | Fine Dining |
Reservationist
Description
LDV Hospitality is in search of an experienced and enthusiastic Reservationist to join our team. Our ideal candidate is a team player who is passionate about delivering an exceptional experience to every guest. We are looking for someone with a positive attitude who has a strong work ethic and strong communication skills (written and verbal). This position will work out of our corporate office in Chelsea.
Essential Functions:
• Complete opening side work checklist for shift daily
• Answer guest phone calls and provide friendly, knowledgeable assistance to guest questions
• Provide accurate information on multiple restaurant brands and clearly communicate menu offerings and ambience
• Call to confirm reservations, as applicable, prior to each shift
• Make reservations for guests, offering alternatives when the desired time is not available
• Manage flow of reservations for each shift to ensure optimal seating pattern and service
• Complete closing side work checklist for shift daily
• Update knowledge and skills by participating in staff training opportunities
• Maintain general knowledge of restaurant concepts, location, transportation, management team, etc.
• Complete other duties as assigned by Management
Qualifications:
• Able to lift 30+ lbs.
• Fluent in both written and spoken English
• Polished and hospitable communication skills in both written and verbal
• Attentive to detail
• Able to work with a strong sense of urgency
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
• Able to follow instructions explicitly
• Able to sit, walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions
• Able to perform essential job functions when working under stress, in fast-paced environment
WORK EXPERIENCE REQUIREMENTS
• 6+ months’ experience as Host/Reservationist for similar caliber concept in New York City
• Experiences and knowledgeable with Seven Rooms and Open Table
EDUCATION REQUIREMENTS
• High school diploma or GED preferred
ABOUT US
LDV is a boutique hospitality group that creates authentic and unique restaurant and cocktail bar experiences across the country. Inspired by La Dolce Vita, “The Good Life,” the group was founded by John Meadow in 2008. The LDV signature brands include Scarpetta, American Cut, and Dolce Italian; along with hotel concepts such as The Beach Club MTK and The Regent Cocktail Club. LDV works with iconic hotel partners including The Cosmopolitan of Las Vegas, The Fontainebleau of Miami, Gurney’s Resorts and The James – New York NoMad. www.ldvhospitality.com @ldvlife
Equal Opportunity Employer: disability/veteran
Essential Functions:
• Complete opening side work checklist for shift daily
• Answer guest phone calls and provide friendly, knowledgeable assistance to guest questions
• Provide accurate information on multiple restaurant brands and clearly communicate menu offerings and ambience
• Call to confirm reservations, as applicable, prior to each shift
• Make reservations for guests, offering alternatives when the desired time is not available
• Manage flow of reservations for each shift to ensure optimal seating pattern and service
• Complete closing side work checklist for shift daily
• Update knowledge and skills by participating in staff training opportunities
• Maintain general knowledge of restaurant concepts, location, transportation, management team, etc.
• Complete other duties as assigned by Management
Qualifications:
• Able to lift 30+ lbs.
• Fluent in both written and spoken English
• Polished and hospitable communication skills in both written and verbal
• Attentive to detail
• Able to work with a strong sense of urgency
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
• Able to follow instructions explicitly
• Able to sit, walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions
• Able to perform essential job functions when working under stress, in fast-paced environment
WORK EXPERIENCE REQUIREMENTS
• 6+ months’ experience as Host/Reservationist for similar caliber concept in New York City
• Experiences and knowledgeable with Seven Rooms and Open Table
EDUCATION REQUIREMENTS
• High school diploma or GED preferred
ABOUT US
LDV is a boutique hospitality group that creates authentic and unique restaurant and cocktail bar experiences across the country. Inspired by La Dolce Vita, “The Good Life,” the group was founded by John Meadow in 2008. The LDV signature brands include Scarpetta, American Cut, and Dolce Italian; along with hotel concepts such as The Beach Club MTK and The Regent Cocktail Club. LDV works with iconic hotel partners including The Cosmopolitan of Las Vegas, The Fontainebleau of Miami, Gurney’s Resorts and The James – New York NoMad. www.ldvhospitality.com @ldvlife
Equal Opportunity Employer: disability/veteran
LDV Hospitality is in search of an experienced and enthusiastic Reservationist to join our team. Our ideal candidate is a team player who is passionate about delivering an exceptional experience to every guest. We are looking for someone with a positive attitude who has a strong work ethic and strong communication skills (written and verbal). This position will work out of our corporate office in Chelsea.
Essential Functions:
• Complete opening side work checklist for shift daily
• Answer guest phone calls and provide friendly, knowledgeable assistance to guest questions
• Provide accurate information on multiple restaurant brands and clearly communicate menu offerings and ambience
• Call to confirm reservations, as applicable, prior to each shift
• Make reservations for guests, offering alternatives when the desired time is not available
• Manage flow of reservations for each shift to ensure optimal seating pattern and service
• Complete closing side work checklist for shift daily
• Update knowledge and skills by participating in staff training opportunities
• Maintain general knowledge of restaurant concepts, location, transportation, management team, etc.
• Complete other duties as assigned by Management
Qualifications:
• Able to lift 30+ lbs.
• Fluent in both written and spoken English
• Polished and hospitable communication skills in both written and verbal
• Attentive to detail
• Able to work with a strong sense of urgency
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
• Able to follow instructions explicitly
• Able to sit, walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions
• Able to perform essential job functions when working under stress, in fast-paced environment
WORK EXPERIENCE REQUIREMENTS
• 6+ months’ experience as Host/Reservationist for similar caliber concept in New York City
• Experiences and knowledgeable with Seven Rooms and Open Table
EDUCATION REQUIREMENTS
• High school diploma or GED preferred
ABOUT US
LDV is a boutique hospitality group that creates authentic and unique restaurant and cocktail bar experiences across the country. Inspired by La Dolce Vita, “The Good Life,” the group was founded by John Meadow in 2008. The LDV signature brands include Scarpetta, American Cut, and Dolce Italian; along with hotel concepts such as The Beach Club MTK and The Regent Cocktail Club. LDV works with iconic hotel partners including The Cosmopolitan of Las Vegas, The Fontainebleau of Miami, Gurney’s Resorts and The James – New York NoMad. www.ldvhospitality.com @ldvlife
Equal Opportunity Employer: disability/veteran
Essential Functions:
• Complete opening side work checklist for shift daily
• Answer guest phone calls and provide friendly, knowledgeable assistance to guest questions
• Provide accurate information on multiple restaurant brands and clearly communicate menu offerings and ambience
• Call to confirm reservations, as applicable, prior to each shift
• Make reservations for guests, offering alternatives when the desired time is not available
• Manage flow of reservations for each shift to ensure optimal seating pattern and service
• Complete closing side work checklist for shift daily
• Update knowledge and skills by participating in staff training opportunities
• Maintain general knowledge of restaurant concepts, location, transportation, management team, etc.
• Complete other duties as assigned by Management
Qualifications:
• Able to lift 30+ lbs.
• Fluent in both written and spoken English
• Polished and hospitable communication skills in both written and verbal
• Attentive to detail
• Able to work with a strong sense of urgency
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
• Able to follow instructions explicitly
• Able to sit, walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions
• Able to perform essential job functions when working under stress, in fast-paced environment
WORK EXPERIENCE REQUIREMENTS
• 6+ months’ experience as Host/Reservationist for similar caliber concept in New York City
• Experiences and knowledgeable with Seven Rooms and Open Table
EDUCATION REQUIREMENTS
• High school diploma or GED preferred
ABOUT US
LDV is a boutique hospitality group that creates authentic and unique restaurant and cocktail bar experiences across the country. Inspired by La Dolce Vita, “The Good Life,” the group was founded by John Meadow in 2008. The LDV signature brands include Scarpetta, American Cut, and Dolce Italian; along with hotel concepts such as The Beach Club MTK and The Regent Cocktail Club. LDV works with iconic hotel partners including The Cosmopolitan of Las Vegas, The Fontainebleau of Miami, Gurney’s Resorts and The James – New York NoMad. www.ldvhospitality.com @ldvlife
Equal Opportunity Employer: disability/veteran
Details
| Salary | To be discussed |
| Schedule | Full Time, Part Time |
| Experience | Minimum 1 year of experience |
| Location | 130 W 25th St, New York, NY 10001, USA |
| Category | Fine Dining |
Skills
Microsoft Office
Fine Dining Experience
New York Restaurant experience
OpenTable Experience
Fluent in English
Phone Etiquette
Sevenrooms
By applying you confirm you have these skills.
LDV Hospitality Group
| Salary | To be discussed |
| Schedule | Full Time, Part Time |
| Experience | Minimum 1 year of experience |
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130 W 25th St, New York, NY 10001, USA