Assistant General Manager

ABOUT US
Le Café NAC, an all-day dining concept in Belgravia, is looking for an exceptional full-time Assistant General Manager to help lead our front-of-house team. This exciting venue offers French-inspired food and drinks with global influences, all served in a relaxed and welcoming atmosphere in one of London’s most vibrant neighbourhoods.

Le Café NAC is a key part of BVC Hospitality, which operates a portfolio of innovative, globally recognised food concepts including NAC, Crème, 74 Duke, and Supernova. With a strong presence in London, Paris, and the Middle East, BVC Group is known for blending creativity with operational excellence, delivering outstanding dining experiences across multiple markets.

POSITION SUMMARY
As the Assistant General Manager at Le Café NAC, you will work closely with the General Manager to oversee daily operations, drive service standards, and deliver a flawless, elegant dining journey. You will be a vital, hands-on presence on the floor, guiding the front-of-house team, anticipating operational bottlenecks, and ensuring the venue runs efficiently and profitably. This is the perfect role for a commercially minded, people-focused leader who thrives in a fast-paced environment and is passionate about cultivating a world-class hospitality culture.

KEY RESPONSIBILITIES
Operational Excellence & Service Delivery

• Direct daily floor operations, ensuring seamless communication between the front-of-house and kitchen teams.

• Maintain and elevate BVC Group’s high standards of service, cleanliness, and brand presentation across all shifts.

• Support the General Manager with administrative duties, including compliance, health and safety protocols, and daily reporting.

Team Leadership & Development

• Lead, motivate, and mentor a diverse front-of-house team, fostering a positive, collaborative, and high-performing workplace culture.

• Assist in recruitment, onboarding, and continuous training to ensure staff are highly knowledgeable about our food, drinks, and service etiquette.

• Manage team schedules and labor deployment efficiently, balancing excellent guest service with commercial targets.

Financial Performance & Business Acumen

• Support the General Manager in controlling operational costs, including labor, wastage, and stock management.

• Drive revenue by optimising table turns, upselling strategies, and efficiently managing the floor during peak hours.

Guest Experience & Brand Representation

• Champion the Le Café NAC spirit—stylish, composed, welcoming, and knowledgeable—setting the tone for the entire team.

• Build lasting relationships with regular guests, VIPs, and the local Belgravia community.

• Act swiftly and professionally to resolve any guest feedback or operational challenges, ensuring every diner leaves with a positive impression.

KEY REQUIREMENTS

• Minimum of 2–3 years of experience as an Assistant General Manager in a premium, high-volume hospitality environment.

• Exceptional leadership and interpersonal skills, with a proven track record of developing teams and maintaining staff retention.

• Proficiency with restaurant POS systems, scheduling software, and reservation platforms.

• A calm, decisive presence who thrives under pressure and can think strategically on their feet.

• Flexible availability, including mornings, evenings, weekends, and holidays.

WHAT WE OFFER

• Competitive salary and robust opportunities for career progression within a dynamic, expanding hospitality group.

• 50% staff discount across all BVC Group venues, plus exclusive perks via the CODE app.

• Complimentary meals during shifts and flexible working arrangements.

• Enhanced benefits: paid holidays, maternity/paternity leave.

• Long-service recognition and team rewards.

HOW TO APPLY
Excited to help shape the future of a fresh and inspiring venue? Apply now to join Le Café NAC as our Assistant General Manager.

ABOUT US
Le Café NAC, an all-day dining concept in Belgravia, is looking for an exceptional full-time Assistant General Manager to help lead our front-of-house team. This exciting venue offers French-inspired food and drinks with global influences, all served in a relaxed and welcoming atmosphere in one of London’s most vibrant neighbourhoods.

Le Café NAC is a key part of BVC Hospitality, which operates a portfolio of innovative, globally recognised food concepts including NAC, Crème, 74 Duke, and Supernova. With a strong presence in London, Paris, and the Middle East, BVC Group is known for blending creativity with operational excellence, delivering outstanding dining experiences across multiple markets.

POSITION SUMMARY
As the Assistant General Manager at Le Café NAC, you will work closely with the General Manager to oversee daily operations, drive service standards, and deliver a flawless, elegant dining journey. You will be a vital, hands-on presence on the floor, guiding the front-of-house team, anticipating operational bottlenecks, and ensuring the venue runs efficiently and profitably. This is the perfect role for a commercially minded, people-focused leader who thrives in a fast-paced environment and is passionate about cultivating a world-class hospitality culture.

KEY RESPONSIBILITIES
Operational Excellence & Service Delivery

• Direct daily floor operations, ensuring seamless communication between the front-of-house and kitchen teams.

• Maintain and elevate BVC Group’s high standards of service, cleanliness, and brand presentation across all shifts.

• Support the General Manager with administrative duties, including compliance, health and safety protocols, and daily reporting.

Team Leadership & Development

• Lead, motivate, and mentor a diverse front-of-house team, fostering a positive, collaborative, and high-performing workplace culture.

• Assist in recruitment, onboarding, and continuous training to ensure staff are highly knowledgeable about our food, drinks, and service etiquette.

• Manage team schedules and labor deployment efficiently, balancing excellent guest service with commercial targets.

Financial Performance & Business Acumen

• Support the General Manager in controlling operational costs, including labor, wastage, and stock management.

• Drive revenue by optimising table turns, upselling strategies, and efficiently managing the floor during peak hours.

Guest Experience & Brand Representation

• Champion the Le Café NAC spirit—stylish, composed, welcoming, and knowledgeable—setting the tone for the entire team.

• Build lasting relationships with regular guests, VIPs, and the local Belgravia community.

• Act swiftly and professionally to resolve any guest feedback or operational challenges, ensuring every diner leaves with a positive impression.

KEY REQUIREMENTS

• Minimum of 2–3 years of experience as an Assistant General Manager in a premium, high-volume hospitality environment.

• Exceptional leadership and interpersonal skills, with a proven track record of developing teams and maintaining staff retention.

• Proficiency with restaurant POS systems, scheduling software, and reservation platforms.

• A calm, decisive presence who thrives under pressure and can think strategically on their feet.

• Flexible availability, including mornings, evenings, weekends, and holidays.

WHAT WE OFFER

• Competitive salary and robust opportunities for career progression within a dynamic, expanding hospitality group.

• 50% staff discount across all BVC Group venues, plus exclusive perks via the CODE app.

• Complimentary meals during shifts and flexible working arrangements.

• Enhanced benefits: paid holidays, maternity/paternity leave.

• Long-service recognition and team rewards.

HOW TO APPLY
Excited to help shape the future of a fresh and inspiring venue? Apply now to join Le Café NAC as our Assistant General Manager.