Receptionist - Mark’s Club

We are looking for an experienced and engaging Receptionist to join the team at Mark’s Club, part of The Birley Group.

Mark’s Club is a private members’ dining club, based in a serene Mayfair townhouse providing a solace to all its members from the hectic pace of the city outside. The Club serves the finest, award-winning cuisine alongside an outstanding selection of cocktails, wines and cigars.

As Receptionist you will be the first point of contact upon member arrival and therefore will be responsible for ensuring the highest level of service is provided to our members and their guests. The successful candidate will be confident in handling enquiries as well as instinctively recognise the needs of our members.

We are ideally looking for candidates who have:

• Previous experience in a Receptionist role within a private members’ club or busy, high profile, high quality restaurant
• A genuine passion for creating an excellent member experience
• Impeccable appearance, an engaging personality and the ability to remain calm at all times
• The ability to multi task and effectively react to changing member needs
• Be a natural and confident communicator both face to face and on the telephone
• Be organised and motivated and see tasks through to completion
• Possess an excellent command of the English language
• Be an excellent team player with good administration skills
• Previous experience of online reservation booking systems is highly desirable
• A keen interest in the theatre, arts, current affairs and politics is desirable

We offer our employees an outstanding package which includes:

• A highly competitive starting remuneration package 

• Increased remuneration as you develop and progress in your role 
• Extensive career development and training opportunities
• Meals on duty 
• Discounted corporate rate at ClassPass 
• Life assurance cover 
• Employee events 
• Access to pension scheme 
• Access to our Cycle to Work scheme 
• Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn  
• Celebrate your birthday with an additional holiday on us
• Employee Assistance programme - Hospitality in action 
• CARE - internal wellbeing initiative 
• Dine around - Enjoy 25% off at restaurants within the group 

If you have a natural ease with members, a love for hospitality and a passion for creating memorable experiences, we would love to hear from you!

Receptionist - Mark’s Club

We are looking for an experienced and engaging Receptionist to join the team at Mark’s Club, part of The Birley Group.

Mark’s Club is a private members’ dining club, based in a serene Mayfair townhouse providing a solace to all its members from the hectic pace of the city outside. The Club serves the finest, award-winning cuisine alongside an outstanding selection of cocktails, wines and cigars.

As Receptionist you will be the first point of contact upon member arrival and therefore will be responsible for ensuring the highest level of service is provided to our members and their guests. The successful candidate will be confident in handling enquiries as well as instinctively recognise the needs of our members.

We are ideally looking for candidates who have:

• Previous experience in a Receptionist role within a private members’ club or busy, high profile, high quality restaurant
• A genuine passion for creating an excellent member experience
• Impeccable appearance, an engaging personality and the ability to remain calm at all times
• The ability to multi task and effectively react to changing member needs
• Be a natural and confident communicator both face to face and on the telephone
• Be organised and motivated and see tasks through to completion
• Possess an excellent command of the English language
• Be an excellent team player with good administration skills
• Previous experience of online reservation booking systems is highly desirable
• A keen interest in the theatre, arts, current affairs and politics is desirable

We offer our employees an outstanding package which includes:

• A highly competitive starting remuneration package 

• Increased remuneration as you develop and progress in your role 
• Extensive career development and training opportunities
• Meals on duty 
• Discounted corporate rate at ClassPass 
• Life assurance cover 
• Employee events 
• Access to pension scheme 
• Access to our Cycle to Work scheme 
• Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn  
• Celebrate your birthday with an additional holiday on us
• Employee Assistance programme - Hospitality in action 
• CARE - internal wellbeing initiative 
• Dine around - Enjoy 25% off at restaurants within the group 

If you have a natural ease with members, a love for hospitality and a passion for creating memorable experiences, we would love to hear from you!