Retail Business Manager - Castle - North West London

Castle: ‘Metropolitan High Roller’

Distinctively premium and authentic, Castle pubs are an original collection of businesses that sit within the Mitchells & Butlers City Division. This predominantly ‘Metropolitan High Roller’ District is one of a kind – truly, a once in a career opportunity.

This District delivers an elevated level of Castle hospitality in 15 iconic pubs, in some of the most affluent suburbs of London. It includes ‘The Spaniards’ nestled on Hampsted Heath, ‘The Engineer’ in Primrose Hill with its luxurious north London vibes and ‘The Washington’ in affluent, fashionable Belsize Park to name a handful. This role embodies the very best of the London premium pub scene.

Our bespoke menus are based on fresh, seasonal ingredients to cater for our discerning guests. This partners with the best locally distilled artisan spirits to delicious, untapped wines, top and tailed with an industry leading rotating craft beer range.  We're very picky about what makes it into our pubs – it matters to our guests, so it matters to us. We like to be different, polished, and ahead of the game.

Working for Castle pubs, you truly get the best of both worlds as an Area Manager. We operate with entrepreneurial freedom & an independent pub feel, whilst benefitting from the amazing central support & fantastic career development opportunities that Mitchells & Butlers provide. From Brighton to Newcastle via London, Castle’s General Managers and teams makes us what we are – and because no two pub teams are the same, neither are the pubs! Come and be part of something original.

What’s in it for me… 

• Generous Bonus Scheme – We’re all about rewarding the hard work everybody puts in
• Flexible working – to fit around the other important things in life
• Buy up to an extra 2 weeks holiday – life is for living after all
• Structured development and support- so you can get to where you want to go
• Celebrating success– award nights, away days and team socials (work hard, play hard!) 
• Private medical and Dental Plans - to keep you safe, secure and always smiling
• On top of all this, we offer a pension, 26 days paid holiday, bank holidays, high-street shopping discounts and we even give you free shares! 

What will I be doing…?
Your job will be so varied and rewarding that this little taster will never do it justice, but we'll give it our best shot…

• Making sure your teams bring their ‘A’ game when it comes to premium food, drink and service quality, always delivered with passion and pride
• Leading a diverse team of roughly 350 across 15 pubs in exciting London locations
• Driving people succession across your District through coaching and mentoring
• You’ll spend time supporting your teams, making sure they’re the best they can be and working together to deliver results to be proud of
• Driving a commercial culture – where delivering consistent high standards, sales and profit are at the heart of everything we do
• Working with your pub teams to unlock local sales opportunities by building connections in the heart of the community they are part of
• You’ll ensure your teams maintain a safe, clean and risk-free environment

What do I need…?
Just like our brands, our teams are diverse. You’ll... 

• Be able to recruit, retain and engage the best of the best
• A proven track record operating in the London premium pub marketplace
• Be an inspiring leader that demonstrates drive, energy and commitment
• Share the bigger picture to inspire and empower your team
• Have a proven track record of delivering sales and profit building in a multi-site environment
• Have strong analytical, problem solving and decision-making skills

Life is made up of many key ingredients; we know that work is just one of them. It’s our aim that you and your teams love what you do, because we’re all about creating moments to remember. We know its cliché, but here at M&B it really is the people that make it so worthwhile. When you join us, you become part of our work family, not only with the team you work with every day, but 48,000 of us up and down the country. 

You don’t have to take our word for it, why not take a look on social @LifeatMab and find out what it’s really like to work with us.

At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.

Closing Date: Friday 30th October 2026

Castle: ‘Metropolitan High Roller’

Distinctively premium and authentic, Castle pubs are an original collection of businesses that sit within the Mitchells & Butlers City Division. This predominantly ‘Metropolitan High Roller’ District is one of a kind – truly, a once in a career opportunity.

This District delivers an elevated level of Castle hospitality in 15 iconic pubs, in some of the most affluent suburbs of London. It includes ‘The Spaniards’ nestled on Hampsted Heath, ‘The Engineer’ in Primrose Hill with its luxurious north London vibes and ‘The Washington’ in affluent, fashionable Belsize Park to name a handful. This role embodies the very best of the London premium pub scene.

Our bespoke menus are based on fresh, seasonal ingredients to cater for our discerning guests. This partners with the best locally distilled artisan spirits to delicious, untapped wines, top and tailed with an industry leading rotating craft beer range.  We're very picky about what makes it into our pubs – it matters to our guests, so it matters to us. We like to be different, polished, and ahead of the game.

Working for Castle pubs, you truly get the best of both worlds as an Area Manager. We operate with entrepreneurial freedom & an independent pub feel, whilst benefitting from the amazing central support & fantastic career development opportunities that Mitchells & Butlers provide. From Brighton to Newcastle via London, Castle’s General Managers and teams makes us what we are – and because no two pub teams are the same, neither are the pubs! Come and be part of something original.

What’s in it for me… 

• Generous Bonus Scheme – We’re all about rewarding the hard work everybody puts in
• Flexible working – to fit around the other important things in life
• Buy up to an extra 2 weeks holiday – life is for living after all
• Structured development and support- so you can get to where you want to go
• Celebrating success– award nights, away days and team socials (work hard, play hard!) 
• Private medical and Dental Plans - to keep you safe, secure and always smiling
• On top of all this, we offer a pension, 26 days paid holiday, bank holidays, high-street shopping discounts and we even give you free shares! 

What will I be doing…?
Your job will be so varied and rewarding that this little taster will never do it justice, but we'll give it our best shot…

• Making sure your teams bring their ‘A’ game when it comes to premium food, drink and service quality, always delivered with passion and pride
• Leading a diverse team of roughly 350 across 15 pubs in exciting London locations
• Driving people succession across your District through coaching and mentoring
• You’ll spend time supporting your teams, making sure they’re the best they can be and working together to deliver results to be proud of
• Driving a commercial culture – where delivering consistent high standards, sales and profit are at the heart of everything we do
• Working with your pub teams to unlock local sales opportunities by building connections in the heart of the community they are part of
• You’ll ensure your teams maintain a safe, clean and risk-free environment

What do I need…?
Just like our brands, our teams are diverse. You’ll... 

• Be able to recruit, retain and engage the best of the best
• A proven track record operating in the London premium pub marketplace
• Be an inspiring leader that demonstrates drive, energy and commitment
• Share the bigger picture to inspire and empower your team
• Have a proven track record of delivering sales and profit building in a multi-site environment
• Have strong analytical, problem solving and decision-making skills

Life is made up of many key ingredients; we know that work is just one of them. It’s our aim that you and your teams love what you do, because we’re all about creating moments to remember. We know its cliché, but here at M&B it really is the people that make it so worthwhile. When you join us, you become part of our work family, not only with the team you work with every day, but 48,000 of us up and down the country. 

You don’t have to take our word for it, why not take a look on social @LifeatMab and find out what it’s really like to work with us.

At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.

Closing Date: Friday 30th October 2026