Are you passionate about people development and experienced in facilitating training? An exciting opportunity has arisen for a Learning Partner to join our Learning Delivery team on a 12-month FTC. In this mobile role (which will include a high element of working from home), you will build capability to deliver exceptional guest experiences by facilitating online and face to face training for Mitchells & Butlers Development Programmes, brand specific programmes and service training for businesses reopening following an investment.

About us…

Serving with pride since 1898, Mitchells & Butlers are the heart of UK hospitality. In fact, you already know us, even if you don’t realise it! We own and run more than 1,600 pubs, bars and restaurants including the stylish All Bar One brand, legendary Miller & Carter steakhouses, and the iconic Toby Carvery. We are Mitchells & Butlers, and we set the industry standard.

What’s in it for me?

• A Company Car
• 12 month fixed term contract
• Love eating out? You'll love it even more with a massive 33% discount across all our brands, whether it’s a Miller & Carter date night or a Toby Carvery family roast we’ve got you covered 
• Never a dull moment - fun, laughs and lifelong friends! 
• Flexible working – to fit around the other important things in life, there’ll be a mixture of working from home and working in the business   
• On top of all this, we offer; a pension, 26 days paid holiday, private medical plan, high-street shopping discounts. There's also a free employee helpline- to support you with whatever life throws at you.

What makes Mitchells & Butlers a great place to work?

To us, a career isn’t just about ‘clocking in’. We really care about our colleagues, and we’re an employer that keeps a promise. In fact, as one of the largest employers in the country, with over 44,000 people working for us, we have the responsibility of valuing every contribution from a diverse workforce that are representative of our guests, and who make us stronger. We continue to build a culture that values our differences and embraces them as strengths, and we recognise that there is always work to be done.

What will I be doing?

• Facilitating inductions and development workshops virtually and face to face
• Supporting our capital investment plan through training, supporting and coaching for teams whose business is re-opening following a investment
• Facilitating brand training such as cocktail training, head bar tender training
• Facilitating workshops to support company strategy initiatives
• Updating skills courses in Mable (our Learning Management System) to maintain relevance
• Continuously broadening and developing your facilitation skills through feedback and learning new content / delivery methods

What do I need?

Just like our brands, our teams are diverse. You’ll have / be:

• Experienced in facilitating training virtually using Zoom/Teams or similar
• Passionate about people development and delivering exceptional guest experiences
• Learning mindset and resilience
• Coaching skills
• High level of interpersonal skills
• IT literate
• Able to organise and prioritise
• Flexible and able to work a Saturday (with a day off in lieu) and an evening until 8.30pm (you choose which one) approximately every 4 weeks. Also some remodels have weekend / evening training
• A Curriculum Vitae that brings to life your facilitation experience and achievements.

Closing Date - 11.59pm on Sunday 10th November 2024

Location - Mobile

Grade - Support/Technical

Line Manager - TBC, Sam Beckwith or Fabienne Ellis

An exciting opportunity has arisen for a Learning Partner to join our Learning Delivery team on a 12 month secondment. In this role you will build capability to deliver exceptional guest experiences by facilitating online and face to face training for Mitchells & Butlers Learning Journeys, brand specific programes and service training for businesses reopening following a remodel.

What’s in it for me?

• A Company Car
• Annual bonus scheme with the potential to earn up to 20% of your salary annually. We’re all about rewarding hard work.
• 12 month secondment.
• Never a dull moment - fun, laughs and lifelong friends! 
• Flexible working – to fit around the other important things in life, there’ll be a mixture of working from home and working in the business.
• Buy up to an extra 3 weeks holiday – life is for living after all! 
• Private medical care.

What will I be doing?

• Facilitating retail team induction and development workshops virtually and face to face. Courses such as M&B and Me, Recruitment Skills or Accreted Management Development workshops for AM’s and KM’s. (AMD).
• Supporting our capital investment plan through training, supporting and coaching for teams whose business is re-opening following a remodel.
• Facilitating brand training such as cocktail training, head bar tender training.
• Facilitating workshops to support company strategy initiatives – most recently Creating a guest obsessed culture.
• Updating skills courses in Mable (our Learning Management System) to maintain relevance.
• Continuously broadening and developing your facilitation skills through feedback and learning new content / delivery methods

What do I need?

Just like our brands, our teams are diverse. You’ll have / be:

• A Curriculum Vitae that brings to life your training and facilitation experience and achievements.
• Internal applicants will have an expert knowledge of M&B retail learning programmes and Mable
• Experienced in facilitating training outside of your direct team
• Passionate about people development and delivering exceptional guest experiences
• Learning mindset and resilience
• Coaching skills
• High level of interpersonal skills
• IT literate
• Able to organise and prioritise
• Flexible and able to work a Saturday (with a day off in lieu) and an evening until 8.30pm (you choose which one) approximately every 4 weeks. Also some remodels have weekend / evening training

Closing Date - 11.59pm on Sunday 10th November 2024

Interviews will be held on 20th November 2024 for a start date at the beginning January 2025