Description
DO YOU SHARE OUR LOVE FOR THE VIBRANT WORLD OF HOSPITALITY AND PROPERTY COMBINED? Few companies offer the sheer breadth of job opportunities we do! As one of the largest managed pub and restaurant companies in the UK, Mitchells & Butlers operate over 1700 pubs and restaurants, with house-hold brand names such as All Bar One, Miller & Carter, Harvester, Vintage Inns and many more!
Our Building Maintenance team, who are part of our wider Property department are actively recruiting for a Building Maintenance Controller to join on a permanent basis.
Based at our Retail Support Centre in Birmingham City Centre, your responsibilities as a Building Maintenance Controller will include:
• Providing a comprehensive maintenance service and support the delivery of planned preventative maintenance, reactive maintenance and annual maintenance projects
• Dealing with telephone and email enquiries from businesses, all levels of the Operations teams, EHO’s, and external Contractors etc
• Daily administration of CAFM system to update, chase, query, investigate, raise quotes, authorise, seek alternatives and process all reactive orders
• Auditing maintenance expenditure
• Ensuring issues are actioned appropriately and promptly whilst taking ownership until resolution is achieved, and highlighting issues for further investigation
• Monitoring reactive revenue and capital replacement expenditure against budget and projection
What we’d like to see from you:
• Minimum of 2 years’ experience of working in a customer support and administration role, multi-portfolio background highly desirable
• Excellent communication skills, both telephone and written
• Highly organised
• Ability to work on own initiative and as part of a team
A flavour of what we will offer you: A great company culture, 33% employee discount in all our pubs & restaurants, flexible working, company bonus scheme, pension scheme, share scheme, healthcare scheme, ‘pickaperk’ employee discounts from 100’s of retailers, 26 days’ holiday per year plus the option to buy a 10 extra days!
This job is support/technical grade.
DO YOU SHARE OUR LOVE FOR THE VIBRANT WORLD OF HOSPITALITY AND PROPERTY COMBINED? Few companies offer the sheer breadth of job opportunities we do! As one of the largest managed pub and restaurant companies in the UK, Mitchells & Butlers operate over 1700 pubs and restaurants, with house-hold brand names such as All Bar One, Miller & Carter, Harvester, Vintage Inns and many more!
Our Building Maintenance team, who are part of our wider Property department are actively recruiting for a Building Maintenance Controller to join on a permanent basis.
Based at our Retail Support Centre in Birmingham City Centre, your responsibilities as a Building Maintenance Controller will include:
• Providing a comprehensive maintenance service and support the delivery of planned preventative maintenance, reactive maintenance and annual maintenance projects
• Dealing with telephone and email enquiries from businesses, all levels of the Operations teams, EHO’s, and external Contractors etc
• Daily administration of CAFM system to update, chase, query, investigate, raise quotes, authorise, seek alternatives and process all reactive orders
• Auditing maintenance expenditure
• Ensuring issues are actioned appropriately and promptly whilst taking ownership until resolution is achieved, and highlighting issues for further investigation
• Monitoring reactive revenue and capital replacement expenditure against budget and projection
What we’d like to see from you:
• Minimum of 2 years’ experience of working in a customer support and administration role, multi-portfolio background highly desirable
• Excellent communication skills, both telephone and written
• Highly organised
• Ability to work on own initiative and as part of a team
A flavour of what we will offer you: A great company culture, 33% employee discount in all our pubs & restaurants, flexible working, company bonus scheme, pension scheme, share scheme, healthcare scheme, ‘pickaperk’ employee discounts from 100’s of retailers, 26 days’ holiday per year plus the option to buy a 10 extra days!
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