Host

As part of the remodeled lobby and dining area of The Monte Vista Hotel, Milton’s Black Mountain offers a seasonal menu of regionally inspired Southern food. Executive Chef Joshua Johnson’s goal is to share the allure of regionally inspired seed-to-fork dining to Western North Carolina tourists and locals alike. “Southern cooking is so much more than fried chicken or shrimp and grits,” he says. “I’m passionate about introducing our guests to contemporary Southern flavors.” Come enjoy a cocktail and experience our seasonal southern menu today.

SUMMARY
The restaurant hostess is the first employee to interact with arriving guests as they enter the
restaurant. It is the job of the hostess to greet arriving guests, welcome them into the
establishment and seat them. The guests receive their first impression of the service of the
restaurant by their exchange with the hostess.

Responsibilities.

The responsibilities of the hostess include monitoring the open dining sections
of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the
guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The
hostess is often responsible for answering the telephone, booking reservations and moving tables
together to accommodate large parties.
Significance.

The hostess is a personal representation of the service and overall hospitality of
the staff of the restaurant. While guests are waiting to be seated or waiting for take-out orders to
be ready, it is the job of the hostess to ensure that the guests are made comfortable and kept
informed of the status of their orders or wait times. In some restaurants, the hostess offers drinks
to the guests who have to wait.

DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The duties and responsibilities of this position include but are not limited to those
listed below. Other duties may be assigned as needed to accommodate the smooth flow of
operations and accounting within the company:

1. Friendly demeanor
2. Ability to multi task
3. Maintain composure during stressful situations,

WORK ENVIRONMENT
This job operates in a fast-paced setting. You must be able to be on your feet for up to 6hrs.
Evening and weekend availability may be required.
No travel is expected for this position.

As part of the remodeled lobby and dining area of The Monte Vista Hotel, Milton’s Black Mountain offers a seasonal menu of regionally inspired Southern food. Executive Chef Joshua Johnson’s goal is to share the allure of regionally inspired seed-to-fork dining to Western North Carolina tourists and locals alike. “Southern cooking is so much more than fried chicken or shrimp and grits,” he says. “I’m passionate about introducing our guests to contemporary Southern flavors.” Come enjoy a cocktail and experience our seasonal southern menu today.

SUMMARY
The restaurant hostess is the first employee to interact with arriving guests as they enter the
restaurant. It is the job of the hostess to greet arriving guests, welcome them into the
establishment and seat them. The guests receive their first impression of the service of the
restaurant by their exchange with the hostess.

Responsibilities.

The responsibilities of the hostess include monitoring the open dining sections
of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the
guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The
hostess is often responsible for answering the telephone, booking reservations and moving tables
together to accommodate large parties.
Significance.

The hostess is a personal representation of the service and overall hospitality of
the staff of the restaurant. While guests are waiting to be seated or waiting for take-out orders to
be ready, it is the job of the hostess to ensure that the guests are made comfortable and kept
informed of the status of their orders or wait times. In some restaurants, the hostess offers drinks
to the guests who have to wait.

DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The duties and responsibilities of this position include but are not limited to those
listed below. Other duties may be assigned as needed to accommodate the smooth flow of
operations and accounting within the company:

1. Friendly demeanor
2. Ability to multi task
3. Maintain composure during stressful situations,

WORK ENVIRONMENT
This job operates in a fast-paced setting. You must be able to be on your feet for up to 6hrs.
Evening and weekend availability may be required.
No travel is expected for this position.