Job Advert

Groups, Meetings & Events Sales Executive

About Montcalm Collection

United by timeless style and peerless service, the Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story. Architecture and style may change, but classic hospitality stands the test of time: expect an enduring welcome from our team. We are proud of our past, but even more excited for our future.

Discover the hotels in the collection. Our historic Brewery reimagined as a vibrant modern hotel: The Montcalm At The Brewery. Our Georgian charmer with an artful modern spirit: The Montcalm Marble Arch. Our storied city-slicker, housed in the former headquarters of the Royal Mail: The Montcalm Royal London House. Our duo of mindful hotels which set a slower pace: Inhabit Southwick Street and Inhabit Queen’s Gardens.

Overview

Montcalm Collection are looking for a skilled and ambitious Groups, Meetings & Events Sales Executive to join our team. Help to shape the Montcalm Collection’s next chapter and showcase your skills. Become a trusted ambassador for one of our hotels and take advantage of the opportunity to move between properties, achieving the service and product delivery standards for the department with a high degree of customer care and service.

Key Responsibilities

·         Being responsible for the reactive sales of residential meeting and Events enquiries from start to contract handover. Enquiries will be both corporate and social segments. Communication channels include telephone, email, or 3rd party intermediary sites.

·         Creating quotations and proposals based on customer requirements, conducting regular follow-up calls to identify changing needs.

·         Converting enquiries into confirmed bookings and issuing contracts.

·         Inputting enquiries into the relevant booking systems and ensuring data integrity.

·         Conducting site visits to showcase the hotels.

·         Conducting post-event calls to obtain feedback on product quality and service levels and secure repeat business.

·         Engaging with the hotel Operations team to ensure client expectations can be met and exceeded.

·         Assisting Group and Events Sales Manager

 Benefits

·         Collaborative and empowering team dynamics.

·         Pathways for promotions and growth within the brand.

·         Recognition and Rewards Program.

·         Access to an array of discounts via our Benefits Platform.

·         Comprehensive training through Certified Classroom and E-Learnings.

·         28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.

·         Health incentives: Cash-back on optical, dental, chiropractic, and physio services.

·         Concession on gym memberships.

·         Nutritious meals provided during shifts.

·         Complimentary dry-cleaning service for uniforms.

·         Inclusive pension schemes

 Essential Skills and Qualifications

·         Background in delivering a similar service in a 5-star environment.

·         Excellent communication and organisational skills

·         Good working knowledge of MS Office

·         Knowledge of CRM and reservations systems

·         Have a flexible schedule and skill to manage multiple tasks and prioritise.

·         Understand how to manage a team and appreciate diversity of colleagues and guests.

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

 Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we are dedicated to providing a workplace free from discrimination and prejudice.

Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this particular role.

Job Advert

Groups, Meetings & Events Sales Executive

About Montcalm Collection

United by timeless style and peerless service, the Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story. Architecture and style may change, but classic hospitality stands the test of time: expect an enduring welcome from our team. We are proud of our past, but even more excited for our future.

Discover the hotels in the collection. Our historic Brewery reimagined as a vibrant modern hotel: The Montcalm At The Brewery. Our Georgian charmer with an artful modern spirit: The Montcalm Marble Arch. Our storied city-slicker, housed in the former headquarters of the Royal Mail: The Montcalm Royal London House. Our duo of mindful hotels which set a slower pace: Inhabit Southwick Street and Inhabit Queen’s Gardens.

Overview

Montcalm Collection are looking for a skilled and ambitious Groups, Meetings & Events Sales Executive to join our team. Help to shape the Montcalm Collection’s next chapter and showcase your skills. Become a trusted ambassador for one of our hotels and take advantage of the opportunity to move between properties, achieving the service and product delivery standards for the department with a high degree of customer care and service.

Key Responsibilities

·         Being responsible for the reactive sales of residential meeting and Events enquiries from start to contract handover. Enquiries will be both corporate and social segments. Communication channels include telephone, email, or 3rd party intermediary sites.

·         Creating quotations and proposals based on customer requirements, conducting regular follow-up calls to identify changing needs.

·         Converting enquiries into confirmed bookings and issuing contracts.

·         Inputting enquiries into the relevant booking systems and ensuring data integrity.

·         Conducting site visits to showcase the hotels.

·         Conducting post-event calls to obtain feedback on product quality and service levels and secure repeat business.

·         Engaging with the hotel Operations team to ensure client expectations can be met and exceeded.

·         Assisting Group and Events Sales Manager

 Benefits

·         Collaborative and empowering team dynamics.

·         Pathways for promotions and growth within the brand.

·         Recognition and Rewards Program.

·         Access to an array of discounts via our Benefits Platform.

·         Comprehensive training through Certified Classroom and E-Learnings.

·         28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.

·         Health incentives: Cash-back on optical, dental, chiropractic, and physio services.

·         Concession on gym memberships.

·         Nutritious meals provided during shifts.

·         Complimentary dry-cleaning service for uniforms.

·         Inclusive pension schemes

 Essential Skills and Qualifications

·         Background in delivering a similar service in a 5-star environment.

·         Excellent communication and organisational skills

·         Good working knowledge of MS Office

·         Knowledge of CRM and reservations systems

·         Have a flexible schedule and skill to manage multiple tasks and prioritise.

·         Understand how to manage a team and appreciate diversity of colleagues and guests.

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

 Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we are dedicated to providing a workplace free from discrimination and prejudice.

Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this particular role.