Montcalm Collection

United by timeless style and peerless service, the Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story. Architecture and style may change, but classic hospitality stands the test of time: expect an enduring welcome from our team. We are proud of our past, but even more excited for our future.

Discover the hotels in the collection. Our historic brewery, reimagined as a vibrant modern hotel: The Montcalm At The Brewery. Our Georgian charmer with an artful modern spirit: The Montcalm Mayfair. Our storied city-slicker, housed in the former headquarters of the Royal Mail: The Montcalm Royal London House. Our duo of mindful hotels which set a slower pace: Inhabit Southwick Street and Inhabit Queen’s Gardens.

Montcalm Collection are looking for a skilled and ambitious Cluster Maintenance Coordinator to join our team. Help to shape the Montcalm Collection’s next chapter and showcase your skills. Become a trusted ambassador for our hotels and take advantage of the opportunity to move between properties, achieving the service and product delivery standards for the department with a high degree of customer care and service.

Key Responsibilities

·         Coordinating maintenance works between the hotels and contractors.

·         Managing maintenance schedules with 3rd party providers - booking in service visits, coordinating remedial works, etc.

·         Working closely with the Hotel’s Maintenance Managers, Cluster Facilities Manager and the projects team to facilitate smooth operations of all ongoing works – relaying information to all affected or involved parties.

·         Liaising with individual hotel accounts teams to ensure payments are processed in a timely manner.

·         Organising procurement of operating supplies and equipment, coordinating payment and delivery.

·         General admin and organisation - filing reports, printing compliance documents, generating monthly reports, etc.

·         Setting up meetings with new suppliers, reference checks and vetting of works.

·         Managing operating budgets together with cluster facilities manager.

·         Analyse risks and opportunities for improvements.

·         Apart from the cluster facilities manager, to act as the main point of contact for all 3rd parties servicing the hotels, if required.

Personal Attributes and Skills

·         Experience in a fast-paced environment, dealing with multiple data sources is preferred.

·         Excellent verbal and written communication skills are essential to work closely with team members and managers, and effectively manage problems as they occur.

·         Ability to communicate well at different levels, provide guidance, offer explanation, and prepare briefs.

·         Managing the daily activities and needs of an entire team requires an excellent ability to multitask and effectively manage your time.  

·         Computers and numerical literacy: Budgets and other important documents for companies are usually created on computers and sometimes maintained in databases.

·         Although project managers may step in to handle significant problems, you should be prepared to work through and resolve minor projects issues without assistance.

Benefits

·         Collaborative and empowering team dynamics.

·         Pathways for promotions and growth within the brand.

·         Recognition and Rewards Program.

·         Access to an array of discounts via our Benefits Platform.

·         Comprehensive training through Certified Classroom and E-Learnings.

·         28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.

·         Health incentives: Cash-back on optical, dental, chiropractic, and physio services.

·         Concession on gym memberships.

·         Nutritious meals provided during shifts.

·         Complimentary dry-cleaning service for uniforms.

·         Inclusive pension schemes

·         Enjoy your special day off

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we are dedicated to providing a workplace free from discrimination and prejudice.

Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this particular role.

Montcalm Collection

United by timeless style and peerless service, the Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story. Architecture and style may change, but classic hospitality stands the test of time: expect an enduring welcome from our team. We are proud of our past, but even more excited for our future.

Discover the hotels in the collection. Our historic brewery, reimagined as a vibrant modern hotel: The Montcalm At The Brewery. Our Georgian charmer with an artful modern spirit: The Montcalm Mayfair. Our storied city-slicker, housed in the former headquarters of the Royal Mail: The Montcalm Royal London House. Our duo of mindful hotels which set a slower pace: Inhabit Southwick Street and Inhabit Queen’s Gardens.

Montcalm Collection are looking for a skilled and ambitious Cluster Maintenance Coordinator to join our team. Help to shape the Montcalm Collection’s next chapter and showcase your skills. Become a trusted ambassador for our hotels and take advantage of the opportunity to move between properties, achieving the service and product delivery standards for the department with a high degree of customer care and service.

Key Responsibilities

·         Coordinating maintenance works between the hotels and contractors.

·         Managing maintenance schedules with 3rd party providers - booking in service visits, coordinating remedial works, etc.

·         Working closely with the Hotel’s Maintenance Managers, Cluster Facilities Manager and the projects team to facilitate smooth operations of all ongoing works – relaying information to all affected or involved parties.

·         Liaising with individual hotel accounts teams to ensure payments are processed in a timely manner.

·         Organising procurement of operating supplies and equipment, coordinating payment and delivery.

·         General admin and organisation - filing reports, printing compliance documents, generating monthly reports, etc.

·         Setting up meetings with new suppliers, reference checks and vetting of works.

·         Managing operating budgets together with cluster facilities manager.

·         Analyse risks and opportunities for improvements.

·         Apart from the cluster facilities manager, to act as the main point of contact for all 3rd parties servicing the hotels, if required.

Personal Attributes and Skills

·         Experience in a fast-paced environment, dealing with multiple data sources is preferred.

·         Excellent verbal and written communication skills are essential to work closely with team members and managers, and effectively manage problems as they occur.

·         Ability to communicate well at different levels, provide guidance, offer explanation, and prepare briefs.

·         Managing the daily activities and needs of an entire team requires an excellent ability to multitask and effectively manage your time.  

·         Computers and numerical literacy: Budgets and other important documents for companies are usually created on computers and sometimes maintained in databases.

·         Although project managers may step in to handle significant problems, you should be prepared to work through and resolve minor projects issues without assistance.

Benefits

·         Collaborative and empowering team dynamics.

·         Pathways for promotions and growth within the brand.

·         Recognition and Rewards Program.

·         Access to an array of discounts via our Benefits Platform.

·         Comprehensive training through Certified Classroom and E-Learnings.

·         28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.

·         Health incentives: Cash-back on optical, dental, chiropractic, and physio services.

·         Concession on gym memberships.

·         Nutritious meals provided during shifts.

·         Complimentary dry-cleaning service for uniforms.

·         Inclusive pension schemes

·         Enjoy your special day off

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we are dedicated to providing a workplace free from discrimination and prejudice.

Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this particular role.