Executive Assistant to the Head of Hotels

Location: Montcalm Collection Head Office, London
Reports to: Head of Hotels
Department: Executive Office
Job Type: Full-time, Permanent

 About Montcalm Collection

The Montcalm Collection is a curated group of luxury hotels in London, defined by their individual charm and a shared commitment to thoughtful service, timeless elegance, and modern sensibility. From historic landmarks to contemporary havens, our properties are united by a philosophy we call Sensitive Luxury—hospitality that is heartfelt, design-led, and deeply in tune with guest and team experience.

 Role Overview

As Executive Assistant to the Head of Hotels, you will play a pivotal role in the smooth and efficient running of our leadership office. This position requires a highly organised, discreet, and proactive individual who can anticipate needs, manage complex schedules, and support strategic business initiatives across the Montcalm Collection portfolio.

This is an exciting opportunity for a detail-driven professional with strong business acumen and a passion for luxury hospitality to contribute to the success of a dynamic, fast-growing hotel group.

 Key Responsibilities

• Provide full executive and administrative support to the Head of Hotels, including diary management, travel coordination, and meeting preparation
• Act as a liaison between the Head of Hotels and internal/external stakeholders, always maintaining professionalism and confidentiality
• Manage communications on behalf of the Head of Hotels, drafting correspondence, presentations, and reports as required
• Coordinate and minute senior management meetings, ensuring timely follow-up on actions and priorities
• Support the preparation and submission of board reports, performance updates, and key documents for group-wide initiatives
• Organise events, leadership offsites, and cross-departmental projects
• Monitor deadlines and assist with project management support across operational and strategic workstreams
• Assist with HR and confidential staff-related matters in collaboration with People & Culture
• Champion the values and ethos of the Montcalm Collection in every interaction

 About You

• Proven experience as an Executive Assistant at C-suite or senior leadership level, ideally within hospitality, lifestyle, or a creative sector
• Excellent written and verbal communication skills, with a natural ability to engage diplomatically and professionally
• High level of discretion and integrity in managing sensitive information
• Strong organisational and project coordination skills, with the ability to multitask and adapt in a fast-paced environment
• Tech-savvy, confident with Microsoft Office, project management tools, preparation programmes and calendar platforms
• Passion for hospitality, luxury service, and brand storytelling
• Calm, poised, and solutions-oriented

 What We Offer

• Personal development opportunities and bespoke training
• Access to wellness benefits and hotel experiences
• The chance to be part of a creative, inclusive and passionate leadership team shaping the future of independent luxury hospitality in London
• Collaborative and empowering team dynamics.
• Pathways for promotions and growth within the brand.
• Recognition and Rewards Program.
• Access to an array of discounts via our Benefits Platform.
• Comprehensive training through Certified Classroom and E-Learnings.
• 28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.
•  Health incentives: Cash-back on optical, dental, chiropractic, and physio services.
• Concession on gym memberships.
• Inclusive pension schemes
• Nutritious meals provided during shifts.

Executive Assistant to the Head of Hotels

Location: Montcalm Collection Head Office, London
Reports to: Head of Hotels
Department: Executive Office
Job Type: Full-time, Permanent

 About Montcalm Collection

The Montcalm Collection is a curated group of luxury hotels in London, defined by their individual charm and a shared commitment to thoughtful service, timeless elegance, and modern sensibility. From historic landmarks to contemporary havens, our properties are united by a philosophy we call Sensitive Luxury—hospitality that is heartfelt, design-led, and deeply in tune with guest and team experience.

 Role Overview

As Executive Assistant to the Head of Hotels, you will play a pivotal role in the smooth and efficient running of our leadership office. This position requires a highly organised, discreet, and proactive individual who can anticipate needs, manage complex schedules, and support strategic business initiatives across the Montcalm Collection portfolio.

This is an exciting opportunity for a detail-driven professional with strong business acumen and a passion for luxury hospitality to contribute to the success of a dynamic, fast-growing hotel group.

 Key Responsibilities

• Provide full executive and administrative support to the Head of Hotels, including diary management, travel coordination, and meeting preparation
• Act as a liaison between the Head of Hotels and internal/external stakeholders, always maintaining professionalism and confidentiality
• Manage communications on behalf of the Head of Hotels, drafting correspondence, presentations, and reports as required
• Coordinate and minute senior management meetings, ensuring timely follow-up on actions and priorities
• Support the preparation and submission of board reports, performance updates, and key documents for group-wide initiatives
• Organise events, leadership offsites, and cross-departmental projects
• Monitor deadlines and assist with project management support across operational and strategic workstreams
• Assist with HR and confidential staff-related matters in collaboration with People & Culture
• Champion the values and ethos of the Montcalm Collection in every interaction

 About You

• Proven experience as an Executive Assistant at C-suite or senior leadership level, ideally within hospitality, lifestyle, or a creative sector
• Excellent written and verbal communication skills, with a natural ability to engage diplomatically and professionally
• High level of discretion and integrity in managing sensitive information
• Strong organisational and project coordination skills, with the ability to multitask and adapt in a fast-paced environment
• Tech-savvy, confident with Microsoft Office, project management tools, preparation programmes and calendar platforms
• Passion for hospitality, luxury service, and brand storytelling
• Calm, poised, and solutions-oriented

 What We Offer

• Personal development opportunities and bespoke training
• Access to wellness benefits and hotel experiences
• The chance to be part of a creative, inclusive and passionate leadership team shaping the future of independent luxury hospitality in London
• Collaborative and empowering team dynamics.
• Pathways for promotions and growth within the brand.
• Recognition and Rewards Program.
• Access to an array of discounts via our Benefits Platform.
• Comprehensive training through Certified Classroom and E-Learnings.
• 28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.
•  Health incentives: Cash-back on optical, dental, chiropractic, and physio services.
• Concession on gym memberships.
• Inclusive pension schemes
• Nutritious meals provided during shifts.