Cluster Marketing Coordinator is integral for Montcalm Collection’s brand growth across digital, PR and events. Reporting to the Cluster Marketing Manager, the role plans and executes day-to-day activity that drives awareness, engagement and bookings for all hotels. It blends hands-on content production with rigorous campaign delivery and measurement, acting as a key link between hotel teams, agencies, media and partners to ensure every activation is on brand, on time and on budget.

1.     Creative and Analytical Mindset

• Combines creativity with data-driven decision-making to develop and optimise marketing content and campaigns. Maintains strong attention to detail across all written, visual, and digital deliverables.

2.     Collaboration and Communication

• Builds strong cross-functional relationships with marketing, PR, design, and operations teams.
• Communicates effectively with both internal stakeholders and external partners.

3.     Adaptability and Initiative

• Demonstrates flexibility and ownership when handling multiple projects.
• Proactively seeks opportunities to innovate and streamline marketing processes.

• Assist in developing and implementing the company’s overall marketing strategy.
• Conduct market research to identify trends, target audiences, and opportunities.
• Support the Content Marketing Manager to create, write, proofread, and manage marketing content such as newsletters and website copy, as required.
• Coordinate with marketing, PR, and social media teams, designers, and content creators to produce high-quality materials.
• Manage and maintain marketing databases through CRM systems.
• Track and analyse campaign performance, reporting on key metrics using analytics tools.
• Support in event planning and execution, including media events, media stays, campaign launches, and trade shows, acting as the main liaison between the hotel operations and the marketing department.
• Distribute internal and external marketing materials and communications.
• Stay up to date on emerging marketing trends and tools.
• Manage marketing budgets, resources, asset folders, and photography libraries.

This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. 

• Bachelor’s degree in Marketing, Communications, or a related field (preferred).
• 1–2 years of experience in marketing or a related discipline.
• Strong understanding of marketing principles and best practices.
• Excellent written and verbal communication skills.
• Fluent in English; additional languages are an advantage.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with social media management tools (Meta, Sprinklr).
• Experience with content management systems (CMS).
• Competent in using AI tools to enhance productivity and creativity.
• Excellent organisational and time management skills.
• Ability to work both independently and collaboratively.
• Strong analytical ability and attention to detail.

Cluster Marketing Coordinator is integral for Montcalm Collection’s brand growth across digital, PR and events. Reporting to the Cluster Marketing Manager, the role plans and executes day-to-day activity that drives awareness, engagement and bookings for all hotels. It blends hands-on content production with rigorous campaign delivery and measurement, acting as a key link between hotel teams, agencies, media and partners to ensure every activation is on brand, on time and on budget.

1.     Creative and Analytical Mindset

• Combines creativity with data-driven decision-making to develop and optimise marketing content and campaigns. Maintains strong attention to detail across all written, visual, and digital deliverables.

2.     Collaboration and Communication

• Builds strong cross-functional relationships with marketing, PR, design, and operations teams.
• Communicates effectively with both internal stakeholders and external partners.

3.     Adaptability and Initiative

• Demonstrates flexibility and ownership when handling multiple projects.
• Proactively seeks opportunities to innovate and streamline marketing processes.

• Assist in developing and implementing the company’s overall marketing strategy.
• Conduct market research to identify trends, target audiences, and opportunities.
• Support the Content Marketing Manager to create, write, proofread, and manage marketing content such as newsletters and website copy, as required.
• Coordinate with marketing, PR, and social media teams, designers, and content creators to produce high-quality materials.
• Manage and maintain marketing databases through CRM systems.
• Track and analyse campaign performance, reporting on key metrics using analytics tools.
• Support in event planning and execution, including media events, media stays, campaign launches, and trade shows, acting as the main liaison between the hotel operations and the marketing department.
• Distribute internal and external marketing materials and communications.
• Stay up to date on emerging marketing trends and tools.
• Manage marketing budgets, resources, asset folders, and photography libraries.

This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. 

• Bachelor’s degree in Marketing, Communications, or a related field (preferred).
• 1–2 years of experience in marketing or a related discipline.
• Strong understanding of marketing principles and best practices.
• Excellent written and verbal communication skills.
• Fluent in English; additional languages are an advantage.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with social media management tools (Meta, Sprinklr).
• Experience with content management systems (CMS).
• Competent in using AI tools to enhance productivity and creativity.
• Excellent organisational and time management skills.
• Ability to work both independently and collaboratively.
• Strong analytical ability and attention to detail.