The Old Customs House, Portsmouth - Gunwharf Quays

General Manager Vacancy

Up to £60,000 plus bonus - Live out

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Located in the heart of the bustling Gunwharf Quays, this iconic building was until 1986, HMS Vernon, a centre for innovation & invention with the Royal Navy. This listed building has plenty of charm, with versatile rooms for dining, drinks & prebooked functions along with a large outside terrace. The pub attracts a diverse customer base of shoppers, destination diners, corporate groups and the local community.

This is a large‑scale, multifaceted operation with a significant year‑round sales profile. Annual turnover exceeds £3 million, with a 60/40 split in favour of drink, reflecting the site’s vibrant bar trade and all‑day popularity. Trading peaks during Christmas, with weeks hitting £110k, requiring a General Manager confident in delivering operational excellence during high‑volume periods.

We are looking for an experienced, dynamic and commercially astute General Manager who can lead and motivate a large and high performing team to deliver excellent hospitality and high standards. The right candidate will build on the pub’s strong reputation for quality service, atmosphere and memorable experiences, as well as maintaining a strong working relationship with the Gunwharf Quay’s ownership.

 What we can offer you:

• Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!! 
• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a General Manager:

• Pride in being the driving force behind the success of the business.
• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A commercially minded individual.
• A confident manager with great decision-making skills.
• Ability to take ownership of problems.
• Great communication skills
• Passion for fresh food, great wines, and engaging service. 

The Old Customs House, Portsmouth - Gunwharf Quays

General Manager Vacancy

Up to £60,000 plus bonus - Live out

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Located in the heart of the bustling Gunwharf Quays, this iconic building was until 1986, HMS Vernon, a centre for innovation & invention with the Royal Navy. This listed building has plenty of charm, with versatile rooms for dining, drinks & prebooked functions along with a large outside terrace. The pub attracts a diverse customer base of shoppers, destination diners, corporate groups and the local community.

This is a large‑scale, multifaceted operation with a significant year‑round sales profile. Annual turnover exceeds £3 million, with a 60/40 split in favour of drink, reflecting the site’s vibrant bar trade and all‑day popularity. Trading peaks during Christmas, with weeks hitting £110k, requiring a General Manager confident in delivering operational excellence during high‑volume periods.

We are looking for an experienced, dynamic and commercially astute General Manager who can lead and motivate a large and high performing team to deliver excellent hospitality and high standards. The right candidate will build on the pub’s strong reputation for quality service, atmosphere and memorable experiences, as well as maintaining a strong working relationship with the Gunwharf Quay’s ownership.

 What we can offer you:

• Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!! 
• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a General Manager:

• Pride in being the driving force behind the success of the business.
• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A commercially minded individual.
• A confident manager with great decision-making skills.
• Ability to take ownership of problems.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.