New Store Opening Specialist

Reports to: TBD

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and each other. We mix in a little love, comfort and compassion into our work every step of the way. We work diligently with a dedication to quality at our core, taking ownership of our actions and decisions. We hold ourselves accountable to our word. We face challenges head-on, and when the bar is set high, we have the conviction to clear it with confidence.

If you are someone who has heart, wants to spread joy and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

As a New Store Opening Specialist (NSOS), you will first ensure critical retail, brand, and barista training is completed successfully during the 7-10 days of a new café opening.  Once the café opens to the public, you, along with the rest of the NSO team will continue to support the new café team with their training, as well as being an extra support for the successful opening or closing shifts. You will be teaching and training to our Mission, Vision and Brand Values, being a PB Brand Ambassador in all your interactions.

Your focus is on ensuring you and the rest of the NSO team are driving a culture of teaching and learning around sales, service, quality and operational excellence to ensure we leave new Franchise teams with learnings that support their success.

KNOWLEDGE AND RESPONSIBILITIES

• Partners with NSOM and other NSOSs to ensure that all FOH training is happening in alignment with the NSO timeline and toolkit.
• Facilitates Retail and Barista Team Member’s training, while validating learnings, in the three days prior to opening.
• Facilitates guest service training that is aligned to PB Mission, Vision and Brand Values.
• Responsible for ensuring that both FOH & BOH teams are consistently trained and adhering to sanitation and food safety standards.
• Provide coaching, feedback, and recognition to all new hires to ensure we are maintaining and executing to the highest standards of product quality
• Identify any gaps in training or onsite support and provide feedback and recommendations to the New Store Opening Manager.
• Must have a passion for teaching and coaching and engaging new hires in the learning process.
• Professional composure and a positive attitude under pressure.
• Ability to work extended workdays to support the business as needed.
• Ability to travel and have a flexible work schedule.
• When not working on an NSO, may be required to support in Corporate café support.

WHAT YOU NEED TO HAVE

• 2 plus years of Restaurant experience/ Bakery Café experience preferred.
• Passion for people! A dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values, and Culture.
• Love of travel! Ability to travel to all new Corporate and Franchise locations, nationally, as well as in some cases internationally (Canada).

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High-Performance Culture

Reports to: TBD

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and each other. We mix in a little love, comfort and compassion into our work every step of the way. We work diligently with a dedication to quality at our core, taking ownership of our actions and decisions. We hold ourselves accountable to our word. We face challenges head-on, and when the bar is set high, we have the conviction to clear it with confidence.

If you are someone who has heart, wants to spread joy and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

As a New Store Opening Specialist (NSOS), you will first ensure critical retail, brand, and barista training is completed successfully during the 7-10 days of a new café opening.  Once the café opens to the public, you, along with the rest of the NSO team will continue to support the new café team with their training, as well as being an extra support for the successful opening or closing shifts. You will be teaching and training to our Mission, Vision and Brand Values, being a PB Brand Ambassador in all your interactions.

Your focus is on ensuring you and the rest of the NSO team are driving a culture of teaching and learning around sales, service, quality and operational excellence to ensure we leave new Franchise teams with learnings that support their success.

KNOWLEDGE AND RESPONSIBILITIES

• Partners with NSOM and other NSOSs to ensure that all FOH training is happening in alignment with the NSO timeline and toolkit.
• Facilitates Retail and Barista Team Member’s training, while validating learnings, in the three days prior to opening.
• Facilitates guest service training that is aligned to PB Mission, Vision and Brand Values.
• Responsible for ensuring that both FOH & BOH teams are consistently trained and adhering to sanitation and food safety standards.
• Provide coaching, feedback, and recognition to all new hires to ensure we are maintaining and executing to the highest standards of product quality
• Identify any gaps in training or onsite support and provide feedback and recommendations to the New Store Opening Manager.
• Must have a passion for teaching and coaching and engaging new hires in the learning process.
• Professional composure and a positive attitude under pressure.
• Ability to work extended workdays to support the business as needed.
• Ability to travel and have a flexible work schedule.
• When not working on an NSO, may be required to support in Corporate café support.

WHAT YOU NEED TO HAVE

• 2 plus years of Restaurant experience/ Bakery Café experience preferred.
• Passion for people! A dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values, and Culture.
• Love of travel! Ability to travel to all new Corporate and Franchise locations, nationally, as well as in some cases internationally (Canada).

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High-Performance Culture