Sr. Regional Training Manager

Reports to: Director of Training & Development

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and to each other. We mix in a little love, comfort and compassion into our work every step of the way. We work diligently with a dedication to quality at our core, taking ownership of our actions and decisions. We hold ourselves accountable to our word. We face challenges head on, and when the bar is set high, we have the conviction to clear it with confidence.

If you are someone who has heart, wants to spread joy and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

As the Senior Regional Training and Development Manager for Cake, you will be responsible for leading the training and coaching of our Caker Trainees. You will be responsible for the effective training of all Cakers while familiarizing trainees with all baking procedures. You will help to achieve our mission by providing quality training to our Masters at Work in order to provide a delightful guest experience and produce the highest quality bakery products.

KNOWLEDGE AND RESPONSIBILITIES

• Work with Company’s leadership to develop a learning and development strategy that will enhance the brand, promote retention and assure that the Company has talent ready for the next level of responsibility.
• Maintain the highest standards of bakery product quality.
• Conducting and leading potential bakers through training program and familiarizing trainees with all baking processes and procedures
• Conduct needs assessments to determine the type of training and content needed to deliver measurable results.
• Provide coaching and mentoring for newly hired Cakers.
• Collaborate with Operations to determine performance gaps and to identify, develop and execute the training needed to achieve our standards.
• Ensure that the methods and materials used for training support the strategy, brand and mission of the company in a cost-effective, fun and motivational way.
• Work with the leadership team on developing metrics that regularly measure the effectiveness of our learning and development programs.
• Facilitate learning and development sessions and ensure that the training team delivers the content consistently, and in a positive, upbeat and fun manner.
• Lead, develop and manage Back of House Training Managers.
• Prepare and adhere to training budgets. Report the results of the training programs to the management of the company.
• Ability to work extended workdays to the support business as needed.

WHAT YOU NEED TO HAVE

• Bachelor’s Degree from a 4-year college
• 5-7 years of training and development experience
• Ability to manage a training function and supervising team members
• Certification in specific leadership training curriculum, plus
• Flexible, adaptive, upbeat, open and visible training style
• Passion for people! Dynamic and engaged trainer who has a passion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.
• Restaurant experience required/ Bakery/Café experience preferred.
• Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings.

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High Performance Culture

Reports to: Director of Training & Development

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and to each other. We mix in a little love, comfort and compassion into our work every step of the way. We work diligently with a dedication to quality at our core, taking ownership of our actions and decisions. We hold ourselves accountable to our word. We face challenges head on, and when the bar is set high, we have the conviction to clear it with confidence.

If you are someone who has heart, wants to spread joy and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

As the Senior Regional Training and Development Manager for Cake, you will be responsible for leading the training and coaching of our Caker Trainees. You will be responsible for the effective training of all Cakers while familiarizing trainees with all baking procedures. You will help to achieve our mission by providing quality training to our Masters at Work in order to provide a delightful guest experience and produce the highest quality bakery products.

KNOWLEDGE AND RESPONSIBILITIES

• Work with Company’s leadership to develop a learning and development strategy that will enhance the brand, promote retention and assure that the Company has talent ready for the next level of responsibility.
• Maintain the highest standards of bakery product quality.
• Conducting and leading potential bakers through training program and familiarizing trainees with all baking processes and procedures
• Conduct needs assessments to determine the type of training and content needed to deliver measurable results.
• Provide coaching and mentoring for newly hired Cakers.
• Collaborate with Operations to determine performance gaps and to identify, develop and execute the training needed to achieve our standards.
• Ensure that the methods and materials used for training support the strategy, brand and mission of the company in a cost-effective, fun and motivational way.
• Work with the leadership team on developing metrics that regularly measure the effectiveness of our learning and development programs.
• Facilitate learning and development sessions and ensure that the training team delivers the content consistently, and in a positive, upbeat and fun manner.
• Lead, develop and manage Back of House Training Managers.
• Prepare and adhere to training budgets. Report the results of the training programs to the management of the company.
• Ability to work extended workdays to the support business as needed.

WHAT YOU NEED TO HAVE

• Bachelor’s Degree from a 4-year college
• 5-7 years of training and development experience
• Ability to manage a training function and supervising team members
• Certification in specific leadership training curriculum, plus
• Flexible, adaptive, upbeat, open and visible training style
• Passion for people! Dynamic and engaged trainer who has a passion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.
• Restaurant experience required/ Bakery/Café experience preferred.
• Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings.

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High Performance Culture