Reports to: Director of Training and Development

WHY PARIS BAGUETTE?

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world.  Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who leads with heart, thrives in a community-driven environment, and is ready to support franchise owners in building thriving café businesses, we invite you to join our growing team.

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Our values shape every interaction:

• Have Heart: Take pride in every product and teammate
• Spread Joy: Make each guest’s moment feel magical through our delicious baked goods
• Nourish Community: Help create the place guests—and staff—love to return to
• Rise to the Occasion: Lead the team to exceed every expectation

WHAT WE ARE HUNGRY FOR

We’re looking for a detail-oriented, tech-savvy Training Systems Specialist to support the Training & Development team by managing the digital tools and systems that bring our training programs to life. This role combines strong technical skills with creative communication—transforming written content and ideas into engaging digital learning materials.

The Training Systems Specialist keeps our learning content organized, up to date, and easy to access across multiple platforms. The ideal candidate is highly organized, resourceful with technology, and enjoys bringing structure and consistency to training initiatives.

WHAT YOU WILL DO

• Maintain and update Airtable databases for training resources, digital product pages, and video libraries.
• Ensure content organization, version control, and consistency across platforms.
• Produce and edit training videos using Synthesia and basic editing tools. Trim, arrange, and refine videos to ensure clarity, pacing, and brand consistency.
• Draft clear, engaging scripts and on-screen text that align with training objectives and brand voice.
• Support Learning Management System (LMS) course implementation and deployment, including testing, content uploads, and reporting.
• Develop quick guides, templates, and process documentation to support users and ensure effective use of training systems.
• Maintain organized file structures and naming conventions for all assets.
• Other duties may be assigned. 

WHAT YOU NEED TO HAVE

• Bachelor’s degree or equivalent experience preferred.
• At least 1-3 years of experience working with digital platforms or multimedia tools in a professional setting. Background in training, marketing, communications, or creative operations a plus.
• Strong writing and editing skills with the ability to produce clear, concise copy and video scripts.
• Proficiency in Airtable and strong computer literacy across digital tools and platforms.
• Familiarity with Synthesia or similar AI video tools preferred.
• Experience creating and editing videos (e.g., trimming, adding text, and basic transitions).
• Exceptional organizational skills and the ability to deliver results in a fast-paced environment.
• Ability to learn new systems quickly and manage multiple priorities independently.
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & coaching operators with direct authority.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
  
  

Reports to: Director of Training and Development

WHY PARIS BAGUETTE?

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world.  Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who leads with heart, thrives in a community-driven environment, and is ready to support franchise owners in building thriving café businesses, we invite you to join our growing team.

-------

Our values shape every interaction:

• Have Heart: Take pride in every product and teammate
• Spread Joy: Make each guest’s moment feel magical through our delicious baked goods
• Nourish Community: Help create the place guests—and staff—love to return to
• Rise to the Occasion: Lead the team to exceed every expectation

WHAT WE ARE HUNGRY FOR

We’re looking for a detail-oriented, tech-savvy Training Systems Specialist to support the Training & Development team by managing the digital tools and systems that bring our training programs to life. This role combines strong technical skills with creative communication—transforming written content and ideas into engaging digital learning materials.

The Training Systems Specialist keeps our learning content organized, up to date, and easy to access across multiple platforms. The ideal candidate is highly organized, resourceful with technology, and enjoys bringing structure and consistency to training initiatives.

WHAT YOU WILL DO

• Maintain and update Airtable databases for training resources, digital product pages, and video libraries.
• Ensure content organization, version control, and consistency across platforms.
• Produce and edit training videos using Synthesia and basic editing tools. Trim, arrange, and refine videos to ensure clarity, pacing, and brand consistency.
• Draft clear, engaging scripts and on-screen text that align with training objectives and brand voice.
• Support Learning Management System (LMS) course implementation and deployment, including testing, content uploads, and reporting.
• Develop quick guides, templates, and process documentation to support users and ensure effective use of training systems.
• Maintain organized file structures and naming conventions for all assets.
• Other duties may be assigned. 

WHAT YOU NEED TO HAVE

• Bachelor’s degree or equivalent experience preferred.
• At least 1-3 years of experience working with digital platforms or multimedia tools in a professional setting. Background in training, marketing, communications, or creative operations a plus.
• Strong writing and editing skills with the ability to produce clear, concise copy and video scripts.
• Proficiency in Airtable and strong computer literacy across digital tools and platforms.
• Familiarity with Synthesia or similar AI video tools preferred.
• Experience creating and editing videos (e.g., trimming, adding text, and basic transitions).
• Exceptional organizational skills and the ability to deliver results in a fast-paced environment.
• Ability to learn new systems quickly and manage multiple priorities independently.
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & coaching operators with direct authority.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays