Join Our Team at The Prince of Burford – Part of Butcombe Pubs & Inns
Reservationist | Front-of-House Support
At Butcombe Pubs & Inns, we’re passionate about great food, warm hospitality, and creating memorable experiences for every guest. At The Prince of Burford, this begins long before a guest walks through the door and that’s where you come in.
We’re looking for a friendly, organised, and detail-oriented Reservationist to be the first point of contact for our guests. Whether handling bookings, answering enquiries, or coordinating with the front-of-house team, you’ll play a key role in delivering a seamless and welcoming experience.
What you’ll be doing:
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Managing reservations across phone, email, and online platforms
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Providing knowledgeable and friendly responses to guest enquiries
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Coordinating bookings to maximise covers while maintaining service quality
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Supporting the front-of-house team to ensure smooth daily operations
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Creating a positive first impression that reflects our brand and values
What we’re looking for:
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A passion for hospitality and delivering excellent guest service
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Strong communication and organisational skills
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Confidence using booking systems (or willingness to learn)
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A calm, professional approach in a fast-paced environment
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Great attention to detail and a proactive mindset
Why join Butcombe Pubs & Inns?
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Beautiful Locations: Work in one of the Cotswolds’ most charming settings
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Award-Winning Business: Recognised for excellence in hospitality and training
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Career Development: Ongoing training and opportunities to grow within the group
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Team Perks:
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30% discount across all Butcombe venues (50% off food on shift)
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Flexible working patterns
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Extra day off for your birthday
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Access to discounts, cashback, and wellbeing support
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Regular team socials and incentives
At Butcombe, we believe every guest interaction matters. As a Reservationist, you’ll help set the tone for exceptional visits, turning enquiries into experiences our guests will remember.
Apply today and become part of the Butcombe family.