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Manager, Global B2B Data
Radisson Hotel Group, Madrid Office- Revenue Management
Manager, Global B2B Data
Radisson Hotel Group, Madrid Office- Revenue Management
Full Time
3
Years
Experience
To be discussed
Manager, Global B2B Data
Radisson Hotel Group, Madrid Office- Revenue Management
Full Time
3
Years
Experience
To be discussed
Skills
Problem Solving
Data Management
Strong Analytical
Excellent Communication & Interpersonal Skills
Description
Radisson Hotel Group is one of the
world's largest hotel groups with ten distinctive hotel brands, and more than
1,460 hotels in operation and under development in 95+ countries. The Group’s
overarching brand promise is Every Moment Matters with a signature Yes I Can!
service ethos.
People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment and
opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.
The Global B2B Data Manager is a key member of the team responsible for developing, implementing, and maintaining the global B2B client data strategy for the Radisson Hotel Group to drive business insights, improve decision-making, and support strategic initiatives. This individual must have a deep understanding of data governance, data architecture and related systems combined with strong analytical, problem solving and strategic thinking skills.
Responsibilities:
Strategic Leadership:
- Contribute to the development and execution of a comprehensive global B2B data strategy aligned with the company’s business goals including B2B data governance frameworks to ensure data quality, security, and compliance.
- Collaborate with senior leadership to identify and prioritize data-driven opportunities for business growth and efficiency.
Commercial Data Management and Integration:
- Oversee the integration of disparate B2B data sources into a cohesive and accessible data infrastructure.
- Ensure the implementation of data management best practices and standards across all regions and departments.
- Collaborate with Data Office to manage the lifecycle of B2B data assets, including acquisition, storage, transformation, and disposal.
- Implement processes for cleaning ongoing data to ensure it remains accurate and reliable (stay clean).
- Develop strategies to address and rectify issues with legacy data to bring it up to current standards (get clean).
Analytics and Insights:
- Translate complex B2B data into actionable insights to support strategic decision-making and operational improvements.
- Foster a data-driven culture by promoting the use of data analytics and business intelligence tools.
Team Leadership and Development:
- Build and mentor a high-performing commercial data team, fostering a culture of collaboration and continuous improvement.
- Provide ongoing training and professional development opportunities to team members.
- Set clear performance expectations and conduct regular performance reviews.
Innovation:
- Drive innovation in data analytics and business intelligence through the adoption of emerging trends and methodologies.
- Ensure the scalability and reliability of data systems to support the company’s growth.
Stakeholder Engagement:
- Serve as the primary point of contact for data-related matters with internal and external stakeholders.
- Collaborate with other Data Owners and stakeholders to ensure alignment and integration of data initiatives.
- Support the Data Champions and promote the Data Community Program across the enterprise, including the Business Glossary and best practices.
Domain Accountability:
- Be accountable for the B2B data domain across RHG, ensuring consistency and alignment with business objectives.
- Prioritize commercial data needs in conjunction with the 5 Year Plan and support resource and budget allocation for the domain.
- Apply B2B data quality requirements, data definitions (metadata, glossary), and data structures and hierarchies (references and master data).
- Manage B2B data-related escalations and facilitate the resolution of critical issues.
- Serve as the gatekeeper of the consistency in the commercial data domain glossaries and ensure their ongoing management.
- Allocate domain’s data responsibilities to Commercial Business Data Champions.
- Perform and maintain the RACI matrix for the specific domain, covering operational activities, resource management, and budgeting.
Requirements:
· Minimum 3 years of experience in data management, analytics, or a related field.
· Proven track record of delivering data initiatives.
· High level understanding of data governance, data architecture, and data privacy regulations (e.g., GDPR, CCPA).
· Strong analytical and problem-solving skills, with the ability to interpret complex data and generate actionable insights.
· Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
· Proficiency in data management and analytics tools (e.g., SQL, Python, R, Alteryx, Power BI).
· Experience with cloud-based data platforms and technologies (e.g., AWS, Azure).
Roles/Responsibilities
- Strategic Leadership
- Commercial Data Management and Integration
- Analytics and Insights
- Team Leadership & Development
- Technology & Innovation
- Stakeholder Engagement
- Domain Accountability
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Radisson Hotel Group is one of the
world's largest hotel groups with ten distinctive hotel brands, and more than
1,460 hotels in operation and under development in 95+ countries. The Group’s
overarching brand promise is Every Moment Matters with a signature Yes I Can!
service ethos.
People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment and
opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.
The Global B2B Data Manager is a key member of the team responsible for developing, implementing, and maintaining the global B2B client data strategy for the Radisson Hotel Group to drive business insights, improve decision-making, and support strategic initiatives. This individual must have a deep understanding of data governance, data architecture and related systems combined with strong analytical, problem solving and strategic thinking skills.
Responsibilities:
Strategic Leadership:
- Contribute to the development and execution of a comprehensive global B2B data strategy aligned with the company’s business goals including B2B data governance frameworks to ensure data quality, security, and compliance.
- Collaborate with senior leadership to identify and prioritize data-driven opportunities for business growth and efficiency.
Commercial Data Management and Integration:
- Oversee the integration of disparate B2B data sources into a cohesive and accessible data infrastructure.
- Ensure the implementation of data management best practices and standards across all regions and departments.
- Collaborate with Data Office to manage the lifecycle of B2B data assets, including acquisition, storage, transformation, and disposal.
- Implement processes for cleaning ongoing data to ensure it remains accurate and reliable (stay clean).
- Develop strategies to address and rectify issues with legacy data to bring it up to current standards (get clean).
Analytics and Insights:
- Translate complex B2B data into actionable insights to support strategic decision-making and operational improvements.
- Foster a data-driven culture by promoting the use of data analytics and business intelligence tools.
Team Leadership and Development:
- Build and mentor a high-performing commercial data team, fostering a culture of collaboration and continuous improvement.
- Provide ongoing training and professional development opportunities to team members.
- Set clear performance expectations and conduct regular performance reviews.
Innovation:
- Drive innovation in data analytics and business intelligence through the adoption of emerging trends and methodologies.
- Ensure the scalability and reliability of data systems to support the company’s growth.
Stakeholder Engagement:
- Serve as the primary point of contact for data-related matters with internal and external stakeholders.
- Collaborate with other Data Owners and stakeholders to ensure alignment and integration of data initiatives.
- Support the Data Champions and promote the Data Community Program across the enterprise, including the Business Glossary and best practices.
Domain Accountability:
- Be accountable for the B2B data domain across RHG, ensuring consistency and alignment with business objectives.
- Prioritize commercial data needs in conjunction with the 5 Year Plan and support resource and budget allocation for the domain.
- Apply B2B data quality requirements, data definitions (metadata, glossary), and data structures and hierarchies (references and master data).
- Manage B2B data-related escalations and facilitate the resolution of critical issues.
- Serve as the gatekeeper of the consistency in the commercial data domain glossaries and ensure their ongoing management.
- Allocate domain’s data responsibilities to Commercial Business Data Champions.
- Perform and maintain the RACI matrix for the specific domain, covering operational activities, resource management, and budgeting.
Requirements:
· Minimum 3 years of experience in data management, analytics, or a related field.
· Proven track record of delivering data initiatives.
· High level understanding of data governance, data architecture, and data privacy regulations (e.g., GDPR, CCPA).
· Strong analytical and problem-solving skills, with the ability to interpret complex data and generate actionable insights.
· Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
· Proficiency in data management and analytics tools (e.g., SQL, Python, R, Alteryx, Power BI).
· Experience with cloud-based data platforms and technologies (e.g., AWS, Azure).
Roles/Responsibilities
- Strategic Leadership
- Commercial Data Management and Integration
- Analytics and Insights
- Team Leadership & Development
- Technology & Innovation
- Stakeholder Engagement
- Domain Accountability
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Manager, Global B2B Data
Full Time
3
Years
Experience
To be discussed
Skills
Problem Solving
Data Management
Strong Analytical
Excellent Communication & Interpersonal Skills
C. de Alfonso XII, 62, 28014 Madrid, Spain