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General Manager
Randalls
General Manager
Randalls
Full Time
4 Years Experience
Coins Icon Competitive salary
General Manager
Randalls
Full Time
4 Years Experience
Coins Icon Competitive salary
Skills
Fluent in English
Advanced Knowledge of Wines
Get directions
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Description

General Manager
Randalls | Guernsey

We are seeking an exceptional General Manager to lead one of Randalls’ flagship high-end restaurants. This role is suited to an experienced hospitality leader with a deep understanding of premium dining, refined service standards, and commercial performance.

The successful candidate will take full ownership of the restaurant’s operation, leading both front-of-house and management teams to deliver an outstanding guest experience while maintaining strong financial and operational control.

The Role

As General Manager, you will be accountable for the overall performance of the restaurant, ensuring excellence across service, people, brand, and profitability.

Key Responsibilities:

  • Lead and inspire front-of-house, bar, and management teams to deliver exceptional, consistent service

  • Set and maintain high standards aligned with a premium dining experience

  • Work closely with the Head Chef to ensure food, service, and atmosphere are seamlessly aligned

  • Take full responsibility for financial performance, including revenue, labour control, GP, and cost management

  • Recruit, train, coach and develop high-performing teams and future leaders

  • Manage reservations, guest relations, complaints, and VIP experiences with professionalism and discretion

  • Ensure full compliance with licensing, health & safety, and company policies

  • Represent the restaurant brand confidently within the business and the wider hospitality community

About You

  • Proven experience as a General Manager or Senior Restaurant Manager in a high-end or premium dining environment

  • Strong commercial acumen with a track record of delivering results

  • Exceptional leadership, communication and people-management skills

  • Highly guest-focused with an eye for detail and service finesse

  • Calm, confident and decisive under pressure

  • Passionate about hospitality, food, wine and creating memorable experiences

What We Offer

  • Competitive salary with performance-related bonus

  • Live-in accommodation available if required

  • Cash tips

  • Meals on duty

  • Career progression within a long-established and respected hospitality group

  • The opportunity to lead a premium venue in a beautiful island location

Who We Are

R.W. Randall Ltd (Randalls) is a Guernsey-based hospitality business established in 1868. Our portfolio includes pubs, bars, restaurants, a hotel, a brewery, distillery, wholesale operation, off-licences, and Guernsey Airport duty-free.

We directly manage several venues including The Rockmount, The Imperial Hotel, La Reunion, The Prince of Wales, and The Slaughterhouse, alongside a number of leased sites.

 Our Vision

To be the first choice for hospitality in the Channel Islands.

Our Purpose

To provide outstanding food, drink and hospitality while supporting our community and delivering value to our people and shareholders.

Our Values

  • We put customers, colleagues and shareholders first

  • We act with transparency, integrity and respect

  • We innovate and learn from our mistakes

  • We are accountable

  • We are local and diverse

  • We have fun doing it

Right to Work

We welcome applications from all candidates, including those who require visa sponsorship. We are open to supporting the right individuals through the appropriate visa processes, subject to eligibility and role requirements.

General Manager
Randalls | Guernsey

We are seeking an exceptional General Manager to lead one of Randalls’ flagship high-end restaurants. This role is suited to an experienced hospitality leader with a deep understanding of premium dining, refined service standards, and commercial performance.

The successful candidate will take full ownership of the restaurant’s operation, leading both front-of-house and management teams to deliver an outstanding guest experience while maintaining strong financial and operational control.

The Role

As General Manager, you will be accountable for the overall performance of the restaurant, ensuring excellence across service, people, brand, and profitability.

Key Responsibilities:

  • Lead and inspire front-of-house, bar, and management teams to deliver exceptional, consistent service

  • Set and maintain high standards aligned with a premium dining experience

  • Work closely with the Head Chef to ensure food, service, and atmosphere are seamlessly aligned

  • Take full responsibility for financial performance, including revenue, labour control, GP, and cost management

  • Recruit, train, coach and develop high-performing teams and future leaders

  • Manage reservations, guest relations, complaints, and VIP experiences with professionalism and discretion

  • Ensure full compliance with licensing, health & safety, and company policies

  • Represent the restaurant brand confidently within the business and the wider hospitality community

About You

  • Proven experience as a General Manager or Senior Restaurant Manager in a high-end or premium dining environment

  • Strong commercial acumen with a track record of delivering results

  • Exceptional leadership, communication and people-management skills

  • Highly guest-focused with an eye for detail and service finesse

  • Calm, confident and decisive under pressure

  • Passionate about hospitality, food, wine and creating memorable experiences

What We Offer

  • Competitive salary with performance-related bonus

  • Live-in accommodation available if required

  • Cash tips

  • Meals on duty

  • Career progression within a long-established and respected hospitality group

  • The opportunity to lead a premium venue in a beautiful island location

Who We Are

R.W. Randall Ltd (Randalls) is a Guernsey-based hospitality business established in 1868. Our portfolio includes pubs, bars, restaurants, a hotel, a brewery, distillery, wholesale operation, off-licences, and Guernsey Airport duty-free.

We directly manage several venues including The Rockmount, The Imperial Hotel, La Reunion, The Prince of Wales, and The Slaughterhouse, alongside a number of leased sites.

 Our Vision

To be the first choice for hospitality in the Channel Islands.

Our Purpose

To provide outstanding food, drink and hospitality while supporting our community and delivering value to our people and shareholders.

Our Values

  • We put customers, colleagues and shareholders first

  • We act with transparency, integrity and respect

  • We innovate and learn from our mistakes

  • We are accountable

  • We are local and diverse

  • We have fun doing it

Right to Work

We welcome applications from all candidates, including those who require visa sponsorship. We are open to supporting the right individuals through the appropriate visa processes, subject to eligibility and role requirements.

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General Manager
Full Time
4 Years Experience
Coins Icon Competitive salary
Skills
Fluent in English
Advanced Knowledge of Wines
{{( (data.isCarriBrandActivated && mode === 'CARRI_ONLY') ? 'Apply Via Chat' : 'Apply') | translate}}
Rue du Manoir, St Peter Port, GY1 2JH, Guernsey
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