About this role …
An excellent opportunity has arisen to join our fantastic Reservations Team as a Reservationist.
You’ll be working closely with the team to oversee and be responsible for the smooth running of the reservations and booking process. Key focus will be on ensuring guests have a positive and memorable experience during the booking process.
What we’re looking for …• Excellent customer service and people skills
• The ability to upsell and motivate team members into doing this
• Excellent communication to all customers, including team members
• Flexibility to work on a rota basis across five days a week
• The ability to think on your feet, respond quickly and problem solve effectively
• Have the confidence in thinking of cost effective new ideas by networking
• The ability to complete tasks efficiently and in timely manner
Why join our team …
Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work.
Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:
- Christmas Day and Boxing Day Off
- 3 Team Member Parties a year- Spring, Summer and Winter
- Apprenticeships - the opportunity to learn and earn at the same time
- Team Member Discount on golf, food, drink, bedrooms
- Team Member Referral Scheme worth £300
- Free Meal Whilst at Work
- Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few…
- Team Member Christmas Santa Lunch, Christmas Presents and Christmas Party
We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employer