EVENT EXECUTIVE

Term: Permanent Contract of Employment
Hours: Full time, 40 hours per week across 5 days. Occasional availability over weekend may be required to suit the business needs.

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

• Handle event enquiries and respond to client requests in a timely and professional manner.

• Assist with planning and coordinating events from initial enquiry through to completion.
• Prepare event proposals, quotations, contracts, and other required documents.
• Coordinate with clients to understand their requirements, budgets, and event objectives.
• Liaise with internal departments to ensure all event requirements are communicated clearly and delivered as agreed.
• Maintain accurate records of enquiries, bookings, client details, and event schedules.
• Assist with site visits, client meetings, and event walkthroughs.
• Follow up with clients to convert enquiries into confirmed bookings.
• Support the Sales & Events team in achieving revenue and booking targets.
• Assist with post-event follow-ups and gather client feedback.
• Ensure a high level of customer service throughout the event planning process.

Safety and Company Policies:

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties. 

Preferred Qualifications:

• Related Work Experience: At least 1 year of related work experience in a customer service role.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

Term: Permanent Contract of Employment
Hours: Full time, 40 hours per week across 5 days. Occasional availability over weekend may be required to suit the business needs.

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

• Handle event enquiries and respond to client requests in a timely and professional manner.

• Assist with planning and coordinating events from initial enquiry through to completion.
• Prepare event proposals, quotations, contracts, and other required documents.
• Coordinate with clients to understand their requirements, budgets, and event objectives.
• Liaise with internal departments to ensure all event requirements are communicated clearly and delivered as agreed.
• Maintain accurate records of enquiries, bookings, client details, and event schedules.
• Assist with site visits, client meetings, and event walkthroughs.
• Follow up with clients to convert enquiries into confirmed bookings.
• Support the Sales & Events team in achieving revenue and booking targets.
• Assist with post-event follow-ups and gather client feedback.
• Ensure a high level of customer service throughout the event planning process.

Safety and Company Policies:

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties. 

Preferred Qualifications:

• Related Work Experience: At least 1 year of related work experience in a customer service role.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!