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Quality Assurance Supervisor

Location
16125 Valley Blvd, City of Industry, CA 91744, USA
Summary
Quality Assurance Supervisor
Salary $58240.08 / Year
Schedule Full Time
Experience Minimum 3 years of experience
Location 16125 Valley Blvd, City of Industry, CA 91744, USA

Quality Assurance Supervisor

Description
JOB SUMMARY
Assist the Quality Assurance (QA) Manager in the supervision, development of the Quality Assurance (QA) Technician/s and implementation of programs designed to enhance and improve the quality systems of JFC North America.

KEY RESULT AREA

(Action- Reason-Result/s formula)

Quality System & Audit

  • Supervise Quality Assurance (QA) staff for completion of QA work assignments – this includes but not limited to:  scheduling, performance evaluations, disciplinary actions when needed, coaching and training or any learning intervention/s.
  • Assist in the implementation of cGMP and HACCP requirements.
  • Assist in conducting Food Defense, Food Safety/cGMP orientation, HACCP and other programs for QA, production and warehouse personnel
  • Assist in documenting, filing and updating QA procedures, quality records and other pertinent QA documents
  • Assist in periodic cGMP/HACCP audits and monitoring of sanitation and hygienic practices
  • Assist in investigation and documentation of customer complaints and/or plant- related quality issues or concerns
  • Assist in pilot test runs for new products to be launched
  • Submit weekly reports to QA Manager re: all quality related issues encountered i.e. store product rejects and damages; plant wastages; CAR/CAPA summary; GMP concerns, etc.
  • Participate in annual supplier audits.
Process Monitoring & Inspection
  • Assist in sampling and testing of all raw / packaging materials used for production
  • Assist in sampling of all items received from contract manufacturers and ingredient suppliers
  • Assist in conducting regular process audits to verify that the products meet the standard specifications as per Product Instruction sheets
  • Assist in responsibilities when it comes to traveling to monitor supplier performance.
  • Evaluate raw materials and assist the QA manager in preparing COA’s as needed.
  • Collect samples for microbiological test of in-process / finished products, food contact surfaces and food handlers – and analyze results for corrective measures.
  • Conduct random product weight checks and recommend controls by assisting the QA manager in statistically identifying preventive and corrective actions
  • Check the major raw materials (egg whites, egg yolks, cream, butter, etc.), major packaging materials (cake /roll boxes, liners, trays, etc.) and confirm that these are acceptable for use by Production
  • Verify, analyze and document all results of quality control inspections addressing critical points.
  • Assist the QA Manager in identifying all possible sources of process defects and establish corrective actions.
  • Coordinate with the Production Supervisors about the disposition of sub-standard finished products.
  • Check and record the concentration of sanitizing solutions used in each production area/section.
  • Calibrate all thermometers (daily) and weighing scales (weekly).
  • Check all production processing monitoring sheets (chiller/freezer temp monitoring, proofer  monitoring, oven temp monitoring, etc.) for completeness and accuracy.  Alert Production Supervisors if there are abnormalities seen.
  • Conduct walk-throughs with production and warehouse regularly to identify problem areas and/or implement/monitor corrective actions or improvements.
  • Accomplish a Corrective Action Request/CA Preventive Action (CAR/CAPA) form as needed and follow up Production for problem resolution.

Others

  • Prepare periodic status reports covering the operations of production and/or technical services to the QA Manager.
  • Prepare management reports, and/or QA reports/requirements.
  • Collaborate and initiate business meetings with internal support functions and external clients to achieve desired results related to QA projects.
  • Manage significant timelines and deliverables as agreed.
  • Perform other job or QA expertise related assignments in order to develop one’s self and/or share one’s expertise resulting to support work efficiencies.
Perform other duties/functions that maybe assigned by his/her immediate supervisor

JOB SPECIFICATIONS
Education and Experience
  • At least Associate Degree or related courses in Food Science, Manufacturing, Management.
  • Demonstrated experience in quality. assurance audit preferably in food manufacturing business; managing, collaborating and influencing people or teams preferably in the food manufacturing industry setting or equivalent combination of education & experience from which comparable knowledge, skills & abilities have been achieved.
Bona Fide Occupational Qualifications (BFQs)  |  (Required Training, License & Certification)

Trained/Certified on:

  • Food Defense
  • Food Safety/cGMP
  • HACCP
  • 5S
Essential Skills and Traits
  • Technical Competencies
    1. Food Manufacturing
    2. Good Manufacturing Practices, HACCP, 5S
    3. Quality Assurance/Management
    4. Food Safety
    5. Safety in Workplace
    6. Production Equipment Knowledge

  • Core Competencies:  C.A.M.P. requirements
    1. Creating the Business
    2. Advancing Personal Excellence
    3. Managing the Business
    4. Promoting People Processes

  • Essential Traits (as assessed using HR tool)
    1. Takes Initiative
    2. Persistent
    3. Wants Challenge
    4. Enthusiastic
    5. Analytical
    6. Balance of Authoritative and Collaborative
    7. Effective Enforcing
    8. Enlists Cooperation
    9. Planning
    10. Organizing
    11. Flexible
    12. Precise
    13. Influencing
    14. Attention to Details

  • Behavioral Attributes (live the core values of the organization):
    1. Customer Focus
    2. Speed with Excellence
    3. Humility to listen and learn
    4. Integrity
    5. Spirit of Family and Fun
Non-Essential Duties and Responsibilities
  1. Perform other assignments from time to time as directed by management.
  2. Perform administrative duties (part of job) as necessary i.e. making copies, filing, etc.
  3. Prepare or assist QA Manager in QA plans, objectives, goals, strategies and measures (OGSM).
Other Qualifications
  • Willing to travel and/or drive to other locations up to 50% of the time for QA inspections, and possess a valid driver’s license and passport.
  • Basic understanding of USDA and FDA disciplines and requirements.
  • Above average communication skills – preferably bilingual – English and Spanish.
  • Knowledge of basic tests that are conducted in the quality evaluation of raw materials and finished goods.
  • Proficient or basic knowledge in USDA/FDA requirements.
  • Some understanding of organoleptic evaluation process.
  • Above- average planning and organization skills.
  • Computer Literacy : Proficient in MS Applications (MS Word, Excel, Powerpoint) and  Outlook
  • Preferably with experience in Quality Control / Quality Assurance/ QC inspection  in food manufacturing.
  • Physical Effort/Requirements:  While performing the duties of this job, the employee will: 
    • Stand/walk for the majority of the scheduled work shift.
    • Lift, reach, pull, push, grasp and use hands frequently.
    • Bend and/or squat down for the majority of their scheduled shift.
    • Climb, stoop and/or kneel rarely.
    • Lift up to 50 pounds occasionally.
    • Need to see well enough to read/compose email, reports and use the computer and be proactive to internal/external customers’ needs.
    • Need to speak and hear well enough to receive instructions and communicate with employees and customers.
    • Be required to work irregular hours, varying work shifts schedules including holidays and weekends
  • Work Environment:  While performing the duties of this job, the employee is regularly exposed to:
    • High-powered production equipment
    • Hot and cold temperatures and a wet work area.
    • Cleaning chemicals
    • Possible cuts and burns. 
    • Moderate noise level in work environment.
    • Wet and slippery floors. 
    • Road hazards when driving to other locations to work (QA inspections).
    • Tensions and pressures may arise in meeting deadlines and goals

This job description has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities and qualifications required of employees assigned to this job.  The duties, responsibilities may differ from the job description, and that the other duties as assigned, may be part of the job.

If the position requires a college/university degree, it must have been issued by an educational institution accredited by the United States Department of Education.  Any degree issued by an educational institution outside the United States must include documentation validating the equivalency of the degree to the same degree in the United States to be considered acceptable for this company’s purposes.

Reasonable accommodation for people with disabilities may be requested by calling (626) 369-7118 at least five (5) working days in advance of the scheduled examination/assessment date(s).

This company is an Equal Opportunity Employer.
JOB SUMMARY
Assist the Quality Assurance (QA) Manager in the supervision, development of the Quality Assurance (QA) Technician/s and implementation of programs designed to enhance and improve the quality systems of JFC North America.

KEY RESULT AREA

(Action- Reason-Result/s formula)

Quality System & Audit

  • Supervise Quality Assurance (QA) staff for completion of QA work assignments – this includes but not limited to:  scheduling, performance evaluations, disciplinary actions when needed, coaching and training or any learning intervention/s.
  • Assist in the implementation of cGMP and HACCP requirements.
  • Assist in conducting Food Defense, Food Safety/cGMP orientation, HACCP and other programs for QA, production and warehouse personnel
  • Assist in documenting, filing and updating QA procedures, quality records and other pertinent QA documents
  • Assist in periodic cGMP/HACCP audits and monitoring of sanitation and hygienic practices
  • Assist in investigation and documentation of customer complaints and/or plant- related quality issues or concerns
  • Assist in pilot test runs for new products to be launched
  • Submit weekly reports to QA Manager re: all quality related issues encountered i.e. store product rejects and damages; plant wastages; CAR/CAPA summary; GMP concerns, etc.
  • Participate in annual supplier audits.
Process Monitoring & Inspection
  • Assist in sampling and testing of all raw / packaging materials used for production
  • Assist in sampling of all items received from contract manufacturers and ingredient suppliers
  • Assist in conducting regular process audits to verify that the products meet the standard specifications as per Product Instruction sheets
  • Assist in responsibilities when it comes to traveling to monitor supplier performance.
  • Evaluate raw materials and assist the QA manager in preparing COA’s as needed.
  • Collect samples for microbiological test of in-process / finished products, food contact surfaces and food handlers – and analyze results for corrective measures.
  • Conduct random product weight checks and recommend controls by assisting the QA manager in statistically identifying preventive and corrective actions
  • Check the major raw materials (egg whites, egg yolks, cream, butter, etc.), major packaging materials (cake /roll boxes, liners, trays, etc.) and confirm that these are acceptable for use by Production
  • Verify, analyze and document all results of quality control inspections addressing critical points.
  • Assist the QA Manager in identifying all possible sources of process defects and establish corrective actions.
  • Coordinate with the Production Supervisors about the disposition of sub-standard finished products.
  • Check and record the concentration of sanitizing solutions used in each production area/section.
  • Calibrate all thermometers (daily) and weighing scales (weekly).
  • Check all production processing monitoring sheets (chiller/freezer temp monitoring, proofer  monitoring, oven temp monitoring, etc.) for completeness and accuracy.  Alert Production Supervisors if there are abnormalities seen.
  • Conduct walk-throughs with production and warehouse regularly to identify problem areas and/or implement/monitor corrective actions or improvements.
  • Accomplish a Corrective Action Request/CA Preventive Action (CAR/CAPA) form as needed and follow up Production for problem resolution.

Others

  • Prepare periodic status reports covering the operations of production and/or technical services to the QA Manager.
  • Prepare management reports, and/or QA reports/requirements.
  • Collaborate and initiate business meetings with internal support functions and external clients to achieve desired results related to QA projects.
  • Manage significant timelines and deliverables as agreed.
  • Perform other job or QA expertise related assignments in order to develop one’s self and/or share one’s expertise resulting to support work efficiencies.
Perform other duties/functions that maybe assigned by his/her immediate supervisor

JOB SPECIFICATIONS
Education and Experience
  • At least Associate Degree or related courses in Food Science, Manufacturing, Management.
  • Demonstrated experience in quality. assurance audit preferably in food manufacturing business; managing, collaborating and influencing people or teams preferably in the food manufacturing industry setting or equivalent combination of education & experience from which comparable knowledge, skills & abilities have been achieved.
Bona Fide Occupational Qualifications (BFQs)  |  (Required Training, License & Certification)

Trained/Certified on:

  • Food Defense
  • Food Safety/cGMP
  • HACCP
  • 5S
Essential Skills and Traits
  • Technical Competencies
    1. Food Manufacturing
    2. Good Manufacturing Practices, HACCP, 5S
    3. Quality Assurance/Management
    4. Food Safety
    5. Safety in Workplace
    6. Production Equipment Knowledge

  • Core Competencies:  C.A.M.P. requirements
    1. Creating the Business
    2. Advancing Personal Excellence
    3. Managing the Business
    4. Promoting People Processes

  • Essential Traits (as assessed using HR tool)
    1. Takes Initiative
    2. Persistent
    3. Wants Challenge
    4. Enthusiastic
    5. Analytical
    6. Balance of Authoritative and Collaborative
    7. Effective Enforcing
    8. Enlists Cooperation
    9. Planning
    10. Organizing
    11. Flexible
    12. Precise
    13. Influencing
    14. Attention to Details

  • Behavioral Attributes (live the core values of the organization):
    1. Customer Focus
    2. Speed with Excellence
    3. Humility to listen and learn
    4. Integrity
    5. Spirit of Family and Fun
Non-Essential Duties and Responsibilities
  1. Perform other assignments from time to time as directed by management.
  2. Perform administrative duties (part of job) as necessary i.e. making copies, filing, etc.
  3. Prepare or assist QA Manager in QA plans, objectives, goals, strategies and measures (OGSM).
Other Qualifications
  • Willing to travel and/or drive to other locations up to 50% of the time for QA inspections, and possess a valid driver’s license and passport.
  • Basic understanding of USDA and FDA disciplines and requirements.
  • Above average communication skills – preferably bilingual – English and Spanish.
  • Knowledge of basic tests that are conducted in the quality evaluation of raw materials and finished goods.
  • Proficient or basic knowledge in USDA/FDA requirements.
  • Some understanding of organoleptic evaluation process.
  • Above- average planning and organization skills.
  • Computer Literacy : Proficient in MS Applications (MS Word, Excel, Powerpoint) and  Outlook
  • Preferably with experience in Quality Control / Quality Assurance/ QC inspection  in food manufacturing.
  • Physical Effort/Requirements:  While performing the duties of this job, the employee will: 
    • Stand/walk for the majority of the scheduled work shift.
    • Lift, reach, pull, push, grasp and use hands frequently.
    • Bend and/or squat down for the majority of their scheduled shift.
    • Climb, stoop and/or kneel rarely.
    • Lift up to 50 pounds occasionally.
    • Need to see well enough to read/compose email, reports and use the computer and be proactive to internal/external customers’ needs.
    • Need to speak and hear well enough to receive instructions and communicate with employees and customers.
    • Be required to work irregular hours, varying work shifts schedules including holidays and weekends
  • Work Environment:  While performing the duties of this job, the employee is regularly exposed to:
    • High-powered production equipment
    • Hot and cold temperatures and a wet work area.
    • Cleaning chemicals
    • Possible cuts and burns. 
    • Moderate noise level in work environment.
    • Wet and slippery floors. 
    • Road hazards when driving to other locations to work (QA inspections).
    • Tensions and pressures may arise in meeting deadlines and goals

This job description has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities and qualifications required of employees assigned to this job.  The duties, responsibilities may differ from the job description, and that the other duties as assigned, may be part of the job.

If the position requires a college/university degree, it must have been issued by an educational institution accredited by the United States Department of Education.  Any degree issued by an educational institution outside the United States must include documentation validating the equivalency of the degree to the same degree in the United States to be considered acceptable for this company’s purposes.

Reasonable accommodation for people with disabilities may be requested by calling (626) 369-7118 at least five (5) working days in advance of the scheduled examination/assessment date(s).

This company is an Equal Opportunity Employer.
Details
Salary $58240.08 / Year
Schedule Full Time
Experience Minimum 3 years of experience
Location 16125 Valley Blvd, City of Industry, CA 91744, USA
Skills
management
supervisor
manufacturing
Food Science
Quality Asurance
By applying you confirm you have these skills.
Red Ribbon Bakeshop
Salary $58240.08 / Year
Schedule Full Time
Experience Minimum 3 years of experience
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16125 Valley Blvd, City of Industry, CA 91744, USA
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