Snowflake Gelaterie (Team member)

Main Duties

·          Deliver guest experience in line with Snowflake’s ‘Serving Happiness’ value.

·          Dealing with guest complaints and feedback efficiently and politely. Referring any

·          feedback you do not feel capable of dealing with to your manager.

·          Making sure food and gelato is served to company standard.

·          Having a good knowledge of our product and company history to answer guest

·          enquiries.

·          Processing orders and payments in the correct manner.

·          Setting up, maintaining and clearing store displays and set-up.

·          Assisting in looking after store areas and stock. Helping with deliveries.

·          Understanding of company Food Safety and Health and Safety standards.

·          Maintain Food Safety and Health and Safety standards at all times.

·          Ensuring cleanliness levels throughout your shift.

·          To arrive to rota-ed shifts and Snowflake events presented in line with company

·          standards.

·          To be reliable as well as considerate to other staff when unable to work to full

·          capacity.

·          To communicate in a professional and positive manner taking into account other

·          people’s sensitivities and personal lives.

·          To actively look for solutions to work related issues and opportunities.

Snowflake Gelaterie (Team member)

Main Duties

·          Deliver guest experience in line with Snowflake’s ‘Serving Happiness’ value.

·          Dealing with guest complaints and feedback efficiently and politely. Referring any

·          feedback you do not feel capable of dealing with to your manager.

·          Making sure food and gelato is served to company standard.

·          Having a good knowledge of our product and company history to answer guest

·          enquiries.

·          Processing orders and payments in the correct manner.

·          Setting up, maintaining and clearing store displays and set-up.

·          Assisting in looking after store areas and stock. Helping with deliveries.

·          Understanding of company Food Safety and Health and Safety standards.

·          Maintain Food Safety and Health and Safety standards at all times.

·          Ensuring cleanliness levels throughout your shift.

·          To arrive to rota-ed shifts and Snowflake events presented in line with company

·          standards.

·          To be reliable as well as considerate to other staff when unable to work to full

·          capacity.

·          To communicate in a professional and positive manner taking into account other

·          people’s sensitivities and personal lives.

·          To actively look for solutions to work related issues and opportunities.