AREA MANAGER JOB DESCRIPTION:
Overall Mission: To model and
ensure consistent execution of Quality, Service and Cleanliness, as well as delivering district business
performance results in each of the key result areas by developing a culture of
accountability and delivering “Every Store
Perfect”:
- Through a process approach
ensuring standards (financial and operational) by executing plans and holding
store teams accountable to grow sales and profit, maintaining quality at the
highest levels.
- Through clearly
communicating brand standards and expectations;
- Through
coaching, training and mentoring the Management teams to achieve their full
potential;
- Through driving an ownership mentality by showing an ability to grow
the business with both top line and bottom line results;
- Through building an environment consistent with the Company
Mission and Vision.
Key Performance Areas:
Sales and Profit Growth
- Lead district with an unrelenting passion to grow sales and profitability.
- Ensure the district results achieve the expectations
for the key result measures while demonstrating an ability to change.
- Report district performance to Division Presidents
quarterly through a process approach.
- Partner with Division Presidents on local marketing to
plan and execute DMA-level and local store marketing plans.
Developing People- Coach General Manager to hold Management team
accountable for service, quality, cleanliness, facility and safety improvement
plans and results.
- Oversee and ensure the effectiveness and execution of
crew training, recertification, development and promotion process.
- Lead bench discussion with DM & HRM on effective succession
planning processes.
- Conduct interviews, hire, and train quality management
candidates from internal, external, and campus
efforts.
- Ensure effective MIT and Manager Training, development,
and feedback execution through weekly visits with Managers in Training.
- Support and prioritize development of General and
District Manager hires in partnership with DP, HRM and FTM.
- Ensuring the most effective utilization of company assets and district talent.
- Coach General Manager on appropriate store associate staffing requirements.
- Ensure Operation Supervisor and Internal Management Candidate development.