The Noble 33 Hospitality and lifestyle company is seeking an Assistant General Manager for Sparrow Italia it's NEW CONCEPT AND NEW LOCATION - NEW YORK CITY ! This position is responsible for the overall food quality of all food items, controls COGS, trains and oversees all back of house employees and areas, ensures company standards and may be responsible for seasonal specials and menu changes.
Outcomes & Operational Duties
Assist with recruiting, including but not limited to interviewing, hiring, training, development and retention of qualified employees.
Identify, train and develop key employees for growth, advancement and promotion.
Become proficient in all job functions of both front and back of house employees.
Organize quarterly employee meetings.
Comprehend and adhere to all Health Code and sanitation guidelines as prescribed by federal, state, and local regulations.
Communicate repair and maintenance needs to the General Manager and/or appropriate repair source.
Become proficient in the use of all restaurant computer equipment
Clear understanding of BOH operations.
Day to Day Management
Direct and supervise employees on a daily basis in a fair and dignified manner
Assist GM with training, coaching and development of management team in areas including: company culture, systems, policies and procedures, personal growth, operational and financial knowledge, interpersonal skills, and organizational techniques
Identify, address, and document individual employee performance problems according to standard operating procedure Discipline and/or terminate as necessary according to company procedures
Authorize comps and voids for all service personnel
Address customer complaints and problems effectively and courteously on an as needed basis. Use tact and good judgment when dealing with difficult guests. Respond to their needs with patience and courtesy
Inventory & Labor Management
Ensure proper pars and inventory management systems are in place, keep active/running total/par
Manage labor dollars, controlling overtime and labor % according to budget
Ensure anti-theft measures are in place for all COGs supplies
Ensure accurately monthly inventory is completed and turned in on time
Perform departmental Labor cost analysis and oversight
Financial Controls
Become proficient in and assist the General Manager with all restaurant financial procedures.
Weekly completion of Contractor Payroll
Bi-weekly completion of Restaurant Payroll
Qualifications
A minimum of 3 years in a supervisory level position
A minimum of 3 years experience in a Full Service Dining experience
Exhibit strong multitasking abilities and managerial ability
Posses a diligent work ethic and shows a sense of urgency
Maintain a clean and professional appearance
Display the ability to forecast and anticipate the needs of our guests and team
Strong knowledge in cocktails, spirits and wine is a plus
Available to work nights, weekends and holidays
Must be able to stand for the duration of shifts and lift up to 35 lbs
The Noble 33 Hospitality and lifestyle company is seeking an Assistant General Manager for Sparrow Italia it's NEW CONCEPT AND NEW LOCATION - NEW YORK CITY ! This position is responsible for the overall food quality of all food items, controls COGS, trains and oversees all back of house employees and areas, ensures company standards and may be responsible for seasonal specials and menu changes.
Outcomes & Operational Duties
Assist with recruiting, including but not limited to interviewing, hiring, training, development and retention of qualified employees.
Identify, train and develop key employees for growth, advancement and promotion.
Become proficient in all job functions of both front and back of house employees.
Organize quarterly employee meetings.
Comprehend and adhere to all Health Code and sanitation guidelines as prescribed by federal, state, and local regulations.
Communicate repair and maintenance needs to the General Manager and/or appropriate repair source.
Become proficient in the use of all restaurant computer equipment
Clear understanding of BOH operations.
Day to Day Management
Direct and supervise employees on a daily basis in a fair and dignified manner
Assist GM with training, coaching and development of management team in areas including: company culture, systems, policies and procedures, personal growth, operational and financial knowledge, interpersonal skills, and organizational techniques
Identify, address, and document individual employee performance problems according to standard operating procedure Discipline and/or terminate as necessary according to company procedures
Authorize comps and voids for all service personnel
Address customer complaints and problems effectively and courteously on an as needed basis. Use tact and good judgment when dealing with difficult guests. Respond to their needs with patience and courtesy
Inventory & Labor Management
Ensure proper pars and inventory management systems are in place, keep active/running total/par
Manage labor dollars, controlling overtime and labor % according to budget
Ensure anti-theft measures are in place for all COGs supplies
Ensure accurately monthly inventory is completed and turned in on time
Perform departmental Labor cost analysis and oversight
Financial Controls
Become proficient in and assist the General Manager with all restaurant financial procedures.
Weekly completion of Contractor Payroll
Bi-weekly completion of Restaurant Payroll
Qualifications
A minimum of 3 years in a supervisory level position
A minimum of 3 years experience in a Full Service Dining experience
Exhibit strong multitasking abilities and managerial ability
Posses a diligent work ethic and shows a sense of urgency
Maintain a clean and professional appearance
Display the ability to forecast and anticipate the needs of our guests and team
Strong knowledge in cocktails, spirits and wine is a plus
Available to work nights, weekends and holidays
Must be able to stand for the duration of shifts and lift up to 35 lbs