Job Title: Night Porter                                                                                   

Purpose of job: To give a warm welcome to the guests at South Place Hotel and to have an approachable and friendly manner. The Night Luggage Porter is responsible for taking part in all activities related to the bell service, such as, but not restricted to, handling of guest luggage, running errands and delivery of guest parcels or messages. 

Responsible to: Director of Rooms / Night Manager

Liaison with: All departments

DEPARTMENT RESPONSIBILITIES

 ·         To welcome guests to the hotel offering them assistance with their baggage and directions to the Front Desk, while effectively managing the flow of traffic in and out of the motor lobby.

·         To deliver a consistently high standard of guest services within the department

·         To adhere to all health and safety policies and practices

·         Transfer luggage, trunks, and packages

·         To Identify and anticipate guest’s needs and ensure they are carried out effectively and efficiently.

·         To provide room service, by taking and delivering food and drinks orders

·         To ensure that impeccable grooming standards are maintained 

·         To have a detailed knowledge of all related departments and service operations at South Place Hotel 

·         To fold, prepare and deliver all newspaper

·         To arrange transport and make restaurant and theater bookings for guests

·         To make sure that the lobby areas are kept tidy at all times.

·         To handle arrivals in an efficient manner 

In return

• You can look forward to working with a dedicated team of professionals
• Work for a company that offers substantial career progression and training
• 28 days holiday, which will increase with the length of serviceBirthday off
• 50% discount in the Michelin Starred Angler and South Place Chop House restaurants
• 40% discount in all D&D London restaurants
• Discounted room rates in the hotel for you or your friends & family
• Access to our Rewards Platform, offering discounts with over 2000 retailers
• 50% on annual Pure Gym memberships
• Free meals on duty 
  

Job Title: Night Porter                                                                                   

Purpose of job: To give a warm welcome to the guests at South Place Hotel and to have an approachable and friendly manner. The Night Luggage Porter is responsible for taking part in all activities related to the bell service, such as, but not restricted to, handling of guest luggage, running errands and delivery of guest parcels or messages. 

Responsible to: Director of Rooms / Night Manager

Liaison with: All departments

DEPARTMENT RESPONSIBILITIES

 ·         To welcome guests to the hotel offering them assistance with their baggage and directions to the Front Desk, while effectively managing the flow of traffic in and out of the motor lobby.

·         To deliver a consistently high standard of guest services within the department

·         To adhere to all health and safety policies and practices

·         Transfer luggage, trunks, and packages

·         To Identify and anticipate guest’s needs and ensure they are carried out effectively and efficiently.

·         To provide room service, by taking and delivering food and drinks orders

·         To ensure that impeccable grooming standards are maintained 

·         To have a detailed knowledge of all related departments and service operations at South Place Hotel 

·         To fold, prepare and deliver all newspaper

·         To arrange transport and make restaurant and theater bookings for guests

·         To make sure that the lobby areas are kept tidy at all times.

·         To handle arrivals in an efficient manner 

In return

• You can look forward to working with a dedicated team of professionals
• Work for a company that offers substantial career progression and training
• 28 days holiday, which will increase with the length of serviceBirthday off
• 50% discount in the Michelin Starred Angler and South Place Chop House restaurants
• 40% discount in all D&D London restaurants
• Discounted room rates in the hotel for you or your friends & family
• Access to our Rewards Platform, offering discounts with over 2000 retailers
• 50% on annual Pure Gym memberships
• Free meals on duty