• Medical, Dental, and Vision Insurance
• Group Life and Disability Insurance
• Group Accident, Hospital Indemnity, and Critical Illness Insurance
• Traditional and Roth 401(k) Plan

• Employee Dining Discounts and/or Complimentary Onsite Meals
• Career Development & Limitless Growth Opportunities
• If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or          Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
• Paid Time Off
• Employee Assistance Program (EAP)
• Commuter and Dependent Care Benefits

What You’ll Do

The Director of Operations is responsible for managing, driving and overseeing all operational aspects of assigned properties. S/he is the mediator of information between the venues and our corporate team. S/he will actively work to strengthen and grow the TOG culture of lifestyle hospitality, paying particular attention to organizational health and the entire employee and guest experience.

Areas of influence are broken down into 4 core areas: Revenue Generation, Cost Control, Guest & Employee Experience, and Culture. For each category the objective is to teach and mentor the management team (with a focus on the General Managers) so they can positively affect all four areas. Although research, data recovery and reports require office time, the majority of time is spent at the venues during service. Travel to assigned properties as needed (with prior approval from COO) as well as to other cities as support as deemed necessary by the COO.

Key Responsibilities

• Attend all weekly manager meetings at each venue- ensure there is a creative aspect to the meetings
• Engages as necessary with event promoters, third party food & beverage operators, product suppliers and equipment vendors that are considered large in scope and content or high profile
• Analyzes sales and competition on a regular basis and develops strategies to increase market share
• Develop new marketing ideas and concepts with marketing team
• Monitors and develop incentive programs for employees to grow revenues in all venues
• Network inhouse and around town to invite new guests into the venue
• Work with Marketing team on special promotions / parties
• Monitor and push sales team to be creative in their approach to obtaining new clients
• Responsible for keeping the cost of goods sold (COGS), labor and other expenses within budgeted parameters
• Review monthly P&L and GL with General Managers and create action plans for all variances
• Monitor comps and voids
• Track daily & weekly reports
• Monitors Guest Check Average and work with General Managers on employee incentive programs

What We’re Looking For

• Proven multi-unit leadership experience in upscale or high-volume full-service dining, preferably within the steakhouse or fine dining segment
• Strong financial acumen with the ability to analyze P&L statements, manage budgets, and drive profitability
• Track record of leading teams to achieve sales growth, operational excellence, and exceptional guest experiences
• Deep understanding of restaurant operations, including front-of-house and back-of-house best practices
• Ability to recruit, train, mentor, and retain high-performing General Managers and culinary leaders
• Experience implementing and overseeing brand standards across multiple locations
• Commitment to delivering hospitality that is aligned with STK’s elevated, high-energy dining environment
• Ability to lead through influence, foster accountability, and build a performance-driven culture
• Skilled at strategic planning and execution, including new restaurant openings or market expansion
• Ability to partner cross-functionally with marketing, culinary, HR, and finance teams to achieve business goals
• Strong communication and interpersonal skills, with the presence and professionalism to represent the brand at a senior level
• Flexible to travel frequently across assigned markets and adapt to evolving business needs

Why THE ONE GROUP is Your Next Career Move

This is more than a job, it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!

• Medical, Dental, and Vision Insurance
• Group Life and Disability Insurance
• Group Accident, Hospital Indemnity, and Critical Illness Insurance
• Traditional and Roth 401(k) Plan

• Employee Dining Discounts and/or Complimentary Onsite Meals
• Career Development & Limitless Growth Opportunities
• If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or          Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
• Paid Time Off
• Employee Assistance Program (EAP)
• Commuter and Dependent Care Benefits

What You’ll Do

The Director of Operations is responsible for managing, driving and overseeing all operational aspects of assigned properties. S/he is the mediator of information between the venues and our corporate team. S/he will actively work to strengthen and grow the TOG culture of lifestyle hospitality, paying particular attention to organizational health and the entire employee and guest experience.

Areas of influence are broken down into 4 core areas: Revenue Generation, Cost Control, Guest & Employee Experience, and Culture. For each category the objective is to teach and mentor the management team (with a focus on the General Managers) so they can positively affect all four areas. Although research, data recovery and reports require office time, the majority of time is spent at the venues during service. Travel to assigned properties as needed (with prior approval from COO) as well as to other cities as support as deemed necessary by the COO.

Key Responsibilities

• Attend all weekly manager meetings at each venue- ensure there is a creative aspect to the meetings
• Engages as necessary with event promoters, third party food & beverage operators, product suppliers and equipment vendors that are considered large in scope and content or high profile
• Analyzes sales and competition on a regular basis and develops strategies to increase market share
• Develop new marketing ideas and concepts with marketing team
• Monitors and develop incentive programs for employees to grow revenues in all venues
• Network inhouse and around town to invite new guests into the venue
• Work with Marketing team on special promotions / parties
• Monitor and push sales team to be creative in their approach to obtaining new clients
• Responsible for keeping the cost of goods sold (COGS), labor and other expenses within budgeted parameters
• Review monthly P&L and GL with General Managers and create action plans for all variances
• Monitor comps and voids
• Track daily & weekly reports
• Monitors Guest Check Average and work with General Managers on employee incentive programs

What We’re Looking For

• Proven multi-unit leadership experience in upscale or high-volume full-service dining, preferably within the steakhouse or fine dining segment
• Strong financial acumen with the ability to analyze P&L statements, manage budgets, and drive profitability
• Track record of leading teams to achieve sales growth, operational excellence, and exceptional guest experiences
• Deep understanding of restaurant operations, including front-of-house and back-of-house best practices
• Ability to recruit, train, mentor, and retain high-performing General Managers and culinary leaders
• Experience implementing and overseeing brand standards across multiple locations
• Commitment to delivering hospitality that is aligned with STK’s elevated, high-energy dining environment
• Ability to lead through influence, foster accountability, and build a performance-driven culture
• Skilled at strategic planning and execution, including new restaurant openings or market expansion
• Ability to partner cross-functionally with marketing, culinary, HR, and finance teams to achieve business goals
• Strong communication and interpersonal skills, with the presence and professionalism to represent the brand at a senior level
• Flexible to travel frequently across assigned markets and adapt to evolving business needs

Why THE ONE GROUP is Your Next Career Move

This is more than a job, it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!