Description
POSITION SUMMARY:
A General Manager with The ONE Group is responsible for leading, educating, motivating and energizing the team to provide a world class vibe dining experience. This position is also responsible for the entire operation and financial performance of the restaurant and/or outlets. This position is also responsible for clearly distilling information and communicating to staff and Director of Operations.
DUTIES & RESPONSIBILITIES:
Operations Management
Manage, lead and mentor Managers and Staff
Ensure service is maintained at the utmost of quality levels through proper execution of the sequence of service and high energy
Maintain overall vision – business and marketing objectives
Develop risk management and mitigation strategies
Represent The ONE Group in investigating, answering, and settling grievances
Maintain all corporate mandates
Update and track daily reports
Staffing and Team Development
Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth
Interview, screen, and recruit job applicants
Coach, train and develop management and hourly staff
Responsible for Team performance – morale, productivity, energy
Manage regular review of performance for Management and Hourly staff within the Performance Management guidelines
Demonstrate a positive example. No consumption of alcohol
Fiscal Responsibility
Monitor activities and expenses
Set and monitor sales forecasts and profitability reports
Keep Director of Operations informed of sales and key issues
Increasing sales through marketing, networking and incentives for staff to raise guest check average
Maintains budgeted revenues, cost of sales (COS), labor, supplies and operating cash flow (OCF). Reviews
monthly profit and loss statement and acts on all variances
Have oversight of the beverage program and liaise with Beverage Director on all changes, mandates and
controls of beverage costs
Marketing & Guest Relations
Develops new marekting ideas and concepts with Marketing team
Maintain relationships with “regulars”, VIPs, influencers and key people in the industry
QUALIFICATIONS/PRIMARY JOB REQUIREMENTS:
Minimum 8 years professional hospitality experience; ideally in venues exceeding $10 million
Expert knowledge of all Restaurant computer systems
Excellent management, delegation and presentation skills
Strong influence, interpersonal, leadership, managerial, communication, problem solving and creative
solution generation skills
A strong financial acumen and proven ability to successful manage budgets and P&L
POSITION SUMMARY:
A General Manager with The ONE Group is responsible for leading, educating, motivating and energizing the team to provide a world class vibe dining experience. This position is also responsible for the entire operation and financial performance of the restaurant and/or outlets. This position is also responsible for clearly distilling information and communicating to staff and Director of Operations.
DUTIES & RESPONSIBILITIES:
Operations Management
Manage, lead and mentor Managers and Staff
Ensure service is maintained at the utmost of quality levels through proper execution of the sequence of service and high energy
Maintain overall vision – business and marketing objectives
Develop risk management and mitigation strategies
Represent The ONE Group in investigating, answering, and settling grievances
Maintain all corporate mandates
Update and track daily reports
Staffing and Team Development
Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth
Interview, screen, and recruit job applicants
Coach, train and develop management and hourly staff
Responsible for Team performance – morale, productivity, energy
Manage regular review of performance for Management and Hourly staff within the Performance Management guidelines
Demonstrate a positive example. No consumption of alcohol
Fiscal Responsibility
Monitor activities and expenses
Set and monitor sales forecasts and profitability reports
Keep Director of Operations informed of sales and key issues
Increasing sales through marketing, networking and incentives for staff to raise guest check average
Maintains budgeted revenues, cost of sales (COS), labor, supplies and operating cash flow (OCF). Reviews
monthly profit and loss statement and acts on all variances
Have oversight of the beverage program and liaise with Beverage Director on all changes, mandates and
controls of beverage costs
Marketing & Guest Relations
Develops new marekting ideas and concepts with Marketing team
Maintain relationships with “regulars”, VIPs, influencers and key people in the industry
QUALIFICATIONS/PRIMARY JOB REQUIREMENTS:
Minimum 8 years professional hospitality experience; ideally in venues exceeding $10 million
Expert knowledge of all Restaurant computer systems
Excellent management, delegation and presentation skills
Strong influence, interpersonal, leadership, managerial, communication, problem solving and creative
solution generation skills
A strong financial acumen and proven ability to successful manage budgets and P&L
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