• Requirements Gathering: Collaborate with key stakeholders to elicit, document, and analyse business requirements for the transition from SAP ECC6 and QlikView to Microsoft Dynamics 365 Business Central
• Process Mapping: Create detailed process maps and workflows to identify inefficiencies and opportunities for improvement within the brewery and beer business operations, sales and hospitality service channels across managed and tenanted houses
• Solution Design: Work closely with the IT team to design the solution architecture, ensuring it aligns with the business objectives and supports the entire value chain, from production processes to customer service and sales channels
• Data Analysis: Analyse and cleanse data to ensure the accuracy and integrity of information migrated to the new ERP system. Implement data governance and quality standards
• Change Management: Assist in developing and executing change management plans to ensure a smooth transition for end-users and minimise disruptions to business operations
• User Acceptance Testing (UAT): Coordinate UAT activities, collaborate with business units to ensure that the new system meets their needs, and manage issue resolution
• Training and Documentation: Develop and deliver training materials for end-users to ensure they can effectively use the new ERP system and related tools
• Reporting and Analytics: Collaborate with the business intelligence team to establish Power BI reports and dashboards to provide insights into business performance.
• Supplier and Service Partner Management: Engage with technology vendors and service providers to ensure a seamless transition and effective support for new systems and services
• Performance Monitoring: Continuously monitor the performance of the ERP and related systems to optimise and maintain business operations efficiently and effectively aiming to delight our customers

• Bachelor's degree in Business, Information Technology, or a related field.
• Proven experience as a Business Analyst in a similar transformation project.
• Knowledge of SAP ECC6, QlikView, Microsoft Dynamics 365 Business Central, Azure, Microsoft 365, and Power BI would be useful.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills to work with cross-functional teams and stakeholders.
• Understanding of brewery and beer business operations, supply chain, hospitality and retail customer service.
• Change management experience to drive user adoption.
• Project management skills to ensure successful project delivery and provide clear documentation and guidance notes.
• Knowledge of best practices in data governance and data quality.
• Familiarity with the brewing and hospitality industry and related technologies is a plus.

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

Who are we?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

• Requirements Gathering: Collaborate with key stakeholders to elicit, document, and analyse business requirements for the transition from SAP ECC6 and QlikView to Microsoft Dynamics 365 Business Central
• Process Mapping: Create detailed process maps and workflows to identify inefficiencies and opportunities for improvement within the brewery and beer business operations, sales and hospitality service channels across managed and tenanted houses
• Solution Design: Work closely with the IT team to design the solution architecture, ensuring it aligns with the business objectives and supports the entire value chain, from production processes to customer service and sales channels
• Data Analysis: Analyse and cleanse data to ensure the accuracy and integrity of information migrated to the new ERP system. Implement data governance and quality standards
• Change Management: Assist in developing and executing change management plans to ensure a smooth transition for end-users and minimise disruptions to business operations
• User Acceptance Testing (UAT): Coordinate UAT activities, collaborate with business units to ensure that the new system meets their needs, and manage issue resolution
• Training and Documentation: Develop and deliver training materials for end-users to ensure they can effectively use the new ERP system and related tools
• Reporting and Analytics: Collaborate with the business intelligence team to establish Power BI reports and dashboards to provide insights into business performance.
• Supplier and Service Partner Management: Engage with technology vendors and service providers to ensure a seamless transition and effective support for new systems and services
• Performance Monitoring: Continuously monitor the performance of the ERP and related systems to optimise and maintain business operations efficiently and effectively aiming to delight our customers

• Bachelor's degree in Business, Information Technology, or a related field.
• Proven experience as a Business Analyst in a similar transformation project.
• Knowledge of SAP ECC6, QlikView, Microsoft Dynamics 365 Business Central, Azure, Microsoft 365, and Power BI would be useful.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills to work with cross-functional teams and stakeholders.
• Understanding of brewery and beer business operations, supply chain, hospitality and retail customer service.
• Change management experience to drive user adoption.
• Project management skills to ensure successful project delivery and provide clear documentation and guidance notes.
• Knowledge of best practices in data governance and data quality.
• Familiarity with the brewing and hospitality industry and related technologies is a plus.

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

Who are we?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.