Company Profile:
At CAVA we make it deliciously simple to eat well and feel good every
day. We are guided by a Mediterranean heritage that’s been
perfecting how to eat and live for four thousand years. We prioritize
authenticity, curiosity and the pursuit of excellence in everything we do. We
are working towards something big, together.
We foster a culture built on five core
values:
- Generosity First, Always: We lead with kindness. Our best work
happens when we act in service of others.
- Constant
Curiosity: We are eager to
learn, grow, and explore beyond the obvious.
- Act
with Agility: We welcome
change; it’s the only constant. We embrace, adjust, adapt.
- Passion
for Positivity: We greet each day
with warmth and possibility.
- Collective
Ambition: We have high
aspirations that are achieved when we work together with a shared purpose.
Sr Technical Analyst:
As we continue to
expand our operations and embrace technological advancements, we are seeking a
highly skilled and experienced individual to join our dynamic team.
Successful candidates possess the demonstrated ability to connect technology
and business. This includes evaluating complex business and technical
requirements and creating clear and concise documentation. We value teamwork
and independence. Ideal candidates will have a background in technology and
business product team partnerships, with a focus in HRIS. Experience in the retail industry, Master
Data Management and Business Process modeling is a plus.
What
You’ll Do:
- Work closely with decision makers in other
departments to identify, recommend, develop, implement and support
cost-effective technology solutions establishing project scope, system goals
and requirements. Ensuring alignment with company priorities and the
long-term IT strategy for Enterprise Systems and vendors.
- Lead
setup, configuration and administration of systems, tracking necessary version
updates, implementation of change control rules, nonbusiness configuration and
coordination of adding additional modules, plugins and integrations.
- Manage
timeline expectations within and across teams, deliver on our responsibilities
accordingly
- Gather and assess
requirements, lead requirements and implement the development of effective
business solutions
- Design,
develop, implement and coordinate systems, policies and procedures while
implementing best practices for scalability, supportability, ease of
maintenance and system performance.
- Help implement best practices
for scalability, supportability, ease of maintenance and system performance
- Escalate issues in a timely manner and provide communication
to the appropriate channels
- Provide support for escalations
issues and track issues using ticketing system
- Oversee
and manage contracts, budgets and vendors associated with Enterprise Systems.
- Ensure
issues are identified, tracked, reported on and resolved in timely manner
including root cause analysis.
- Ensure
work is completed in such a way to comply with established IT processes and
internal controls (i.e. change management, production control, following
standards, architecture review, incident response, PCI and PII information
security, etc.).
- Abide
by policies and procedures that support the service mindset
- Manage
timeline expectations within and across teams, deliver on our responsibilities
accordingly
- Earn
the trust of Team Members and Managers by consistently embracing CAVA’s values
- Show
discipline in bringing consistent performance, communication, and attitude to
the job every day
- Actively
contribute to your department in order to complete tasks and meet company goals
- Recognize
the emotional stake each Team Member has in personal and organizational success
of this business
The Qualifications:
- Proven
working experience in a lead role contributing to successful implementations of
enterprise systems in a complex organization
- Retail,
ERP and/or HRIS software experience required (i.e. Back-Office Systems, NetSuite,
UKG, ADP).
- Detail-oriented
mindset, Self-directed and able to work with minimal supervision.
- Have exceptional
analytical and problem-solving skills that result in efficiencies’ that drive
business and technical efficiencies
- Expertise in data integrations.
- Ability
to communicate to technical and non-technical audiences and at all levels of
the organization
- Establish and maintain documentation that serves as a reference
for the broader organization
- Skilled at prioritizing needs and escalations with an
understanding of the impact to the organization
- Ability to mentor and lead training
sessions on software applications for end users of all skill sets.
- Proven
ability to assess complex business requirements and to lead requirements and
design definition sessions to facilitate the development of effective business
solutions.
- Solid
knowledge of Office products (Word, Excel, Power Point, Visio)
- Ability
to learn new technologies quickly.
- Occasional
Travel Required
Physical Requirements:
- Ability
to maintain stationary position to be able to operate a computer and other
office equipment
- Must
be able to identify, analyze and assess details
- For
certain positions, must be able to occasionally move or transport items up to
50 pounds
- Ability
to communicate with others and exchange information accurately and effectively
- Constantly
positions self and move about to support ordinary restaurant or food production
support or office operations, as applicable
- Ability
to work in a constant state of alertness and in a safe manner
What we offer:
- Competitive salary, plus bonus and
long-term incentives*
- Early Wage Access!
- Unlimited PTO, paid parental leave, plus
paid opportunities to give back to the community
- Health,
Dental, Vision, Telemedicine, Pet Insurance plus more!
- 401k
enrollment with CAVA contribution
- Company-paid
STD, LTD, Life and AD&D coverage for salaried positions*
- Free
CAVA food
- Casual
work environment
- The opportunity to be on the ground floor
of a rapidly growing brand
- All exempt and non
exempt employees are eligible for benefits. Benefits are effective the 1st
of the month following 30 days of service and you have until the day before the
effective date to enroll. A new hire can enroll in our benefit program by
selecting a link that is emailed directly to the new hire at their personal
email address once hired.
*Indicates
qualifying eligible positions only
CAVA – Joining “A culture, not a
concept”
This job description is
not intended to be a comprehensive list of all the duties and responsibilities
of the position and such duties and responsibilities may change without notice. As an equal opportunity employer, CAVA considers applicants
for all positions without regard to race, color, sex, religion, national
origin, disability, age, height, weight, marital status, sexual orientation,
familial status, genetic information or any other characteristic or protected
classes as defined by federal, state, or local law.