Company Profile:

At CAVA we love what we do, and we try and make every day as fulfilling as the last. We make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that has been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity, and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

Senior Manager People Systems

As we continue to expand our operations and embrace technological advancements, we are seeking a highly skilled and experienced Senior Manager of People Systems to join our dynamic team. The ideal candidate has the demonstrated ability to provide overall direction and effectively manage information technology and computing systems/software associated with people and workforce management systems. They should also be capable of evaluating complex business and technical requirements, while formulating clear, concise documentation. Successful candidates will be strong team players, able to work independently, and have experience managing people. Experience in the hospitality or retail industry, Master Data Management and Business Process Modeling is a plus.

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice.

What You’ll Do:

• Play critical role in overseeing the planning, development, implementation, and maintenance of our organization’s enterprise-wide systems.
• Collaborate with cross-functional teams, manage system integration projects, and ensure the optimal performance and security of our technology infrastructure.
• Develop and implement a comprehensive people systems strategy aligned with the company’s overall business objectives.
• Collaborate with leadership to identify opportunities for technology driven improvements and innovation.
• Lead and mentor a team of skilled professionals responsible for the design, development, and maintenance of people systems.
• Foster a collaborative and innovative team culture, promoting continuous learning and development.
• Oversee the planning, execution, and delivery of enterprise-wide system integration projects, ensuring they are completed on time and within budget.
• Work closely with project teams to define project scope, objectives, and deliverables.
• Evaluate, select, and implement cutting-edge technologies to enhance people system capabilities.
• Ensure the seamless integration of new systems with existing infrastructure and applications.
• Implement monitoring tools and processes to proactively identify and address performance issues in systems.
• Continuously assess and optimize system performance to meet or exceed defined service level agreements.
• Collaborate with cybersecurity and engineering teams to establish and enforce security and technology protocols and ensure compliance with relevant regulations and industry standards.
• Oversee and manage contracts, budgets and vendors associated with people systems.
• Ensure issues are identified, tracked, reported on and resolved in timely manner including root cause analysis.
• Ensure work is completed in such a way to comply with established IT processes and internal controls (i.e. change management, production control, following standards, architecture review, incident response, PCI and PII information security, etc. Lead teams to accomplish priorities and initiatives with the impact for the guest in mind.
• Effectively communicate goals, priorities, and action items to direct reports; actively give feedback on progress updates
• Conduct impactful and meaningful DE&I conversations within team and organization
• Create opportunities for Team Members to grow in their roles and progress into higher roles in the organization
• Execute effective decision-making skills to lead team to succeed
• Oversee innovative solutions proposed by direct reports
• Maintain emotional stability in stressful situations; lead by example for how our team should handle adversity
• Abide by policies and procedures that support the service mindset
• Manage timeline expectations within and across teams, deliver on our responsibilities accordingly
• Earn the trust of Team Members and Managers by consistently embracing CAVA’s values
• Show discipline in bringing consistent performance, communication, and attitude to the job every day
• Actively contribute to your department to complete tasks and meet company goals
• Recognize the emotional stake each Team Member has in personal and organizational success of this business

The Qualifications:

• 7+ years of Human Capital Management (HCM) and Workforce Management (WFM) software experience required. UKG Pro expertise strongly preferred, either HCM and/or WFM.
• 3+ years of experience in a leadership role overseeing People and Workforce Management systems in a complex organization.
• Proven ability to write comprehensive, clear, and concise business requirements documents and user stories.
• Exceptional analytical and problem-solving skills and knowledge of technical management, information analysis and of computer hardware/software systems.
• Expertise in data integrations.
• Proven ability to assess complex business requirements and to lead requirements and design definition sessions to facilitate the development of effective business solutions.
• Strong understanding of enterprise architecture, system integration and emerging technologies and the ability to learn new technologies quickly.
• Ability to communicate verbally to technical and non-technical audiences and at all levels of the organization.
• Solid understanding of Business Process Modeling.
• Detail-oriented mindset, self-directed and able to work with minimal supervision.
• Solid knowledge of Office products (Word, Excel, Power Point, Visio).
• Adherence to change management and documentation standards.
• Ability to mentor and lead training sessions on software applications for end users of all skill sets.
• Some experience with SQL and relational database concepts.
• Occasional Travel Required.

Physical Requirements:

• Ability to maintain stationary position to be able to operate a computer and other office equipment.
• Must be able to identify, analyze and assess details.
• For certain positions, must be able to occasionally move or transport items up to 50 pounds
• Ability to communicate with others and exchange information accurately and effectively.
• Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable.
• Ability to work in a constant state of alertness and in a safe manner.

What we offer:

• Competitive salary, plus bonus and long-term incentives*
• Early Wage Access!
• Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community.
• Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
• 401k enrollment with CAVA contribution
• Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
• Free CAVA food
• Casual work environment
• The opportunity to be on the ground floor of a rapidly growing brand.
• All exempt and non-exempt employees are eligible for benefits. Benefits are effective from the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.
• Please note that visa sponsorship is not available.
• The posting range is an all-cash range.

*Indicates qualifying eligible positions only

CAVA – Joining “A culture, not a concept.”

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice. As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

Company Profile:

At CAVA we love what we do, and we try and make every day as fulfilling as the last. We make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that has been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity, and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

Senior Manager People Systems

As we continue to expand our operations and embrace technological advancements, we are seeking a highly skilled and experienced Senior Manager of People Systems to join our dynamic team. The ideal candidate has the demonstrated ability to provide overall direction and effectively manage information technology and computing systems/software associated with people and workforce management systems. They should also be capable of evaluating complex business and technical requirements, while formulating clear, concise documentation. Successful candidates will be strong team players, able to work independently, and have experience managing people. Experience in the hospitality or retail industry, Master Data Management and Business Process Modeling is a plus.

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice.

What You’ll Do:

• Play critical role in overseeing the planning, development, implementation, and maintenance of our organization’s enterprise-wide systems.
• Collaborate with cross-functional teams, manage system integration projects, and ensure the optimal performance and security of our technology infrastructure.
• Develop and implement a comprehensive people systems strategy aligned with the company’s overall business objectives.
• Collaborate with leadership to identify opportunities for technology driven improvements and innovation.
• Lead and mentor a team of skilled professionals responsible for the design, development, and maintenance of people systems.
• Foster a collaborative and innovative team culture, promoting continuous learning and development.
• Oversee the planning, execution, and delivery of enterprise-wide system integration projects, ensuring they are completed on time and within budget.
• Work closely with project teams to define project scope, objectives, and deliverables.
• Evaluate, select, and implement cutting-edge technologies to enhance people system capabilities.
• Ensure the seamless integration of new systems with existing infrastructure and applications.
• Implement monitoring tools and processes to proactively identify and address performance issues in systems.
• Continuously assess and optimize system performance to meet or exceed defined service level agreements.
• Collaborate with cybersecurity and engineering teams to establish and enforce security and technology protocols and ensure compliance with relevant regulations and industry standards.
• Oversee and manage contracts, budgets and vendors associated with people systems.
• Ensure issues are identified, tracked, reported on and resolved in timely manner including root cause analysis.
• Ensure work is completed in such a way to comply with established IT processes and internal controls (i.e. change management, production control, following standards, architecture review, incident response, PCI and PII information security, etc. Lead teams to accomplish priorities and initiatives with the impact for the guest in mind.
• Effectively communicate goals, priorities, and action items to direct reports; actively give feedback on progress updates
• Conduct impactful and meaningful DE&I conversations within team and organization
• Create opportunities for Team Members to grow in their roles and progress into higher roles in the organization
• Execute effective decision-making skills to lead team to succeed
• Oversee innovative solutions proposed by direct reports
• Maintain emotional stability in stressful situations; lead by example for how our team should handle adversity
• Abide by policies and procedures that support the service mindset
• Manage timeline expectations within and across teams, deliver on our responsibilities accordingly
• Earn the trust of Team Members and Managers by consistently embracing CAVA’s values
• Show discipline in bringing consistent performance, communication, and attitude to the job every day
• Actively contribute to your department to complete tasks and meet company goals
• Recognize the emotional stake each Team Member has in personal and organizational success of this business

The Qualifications:

• 7+ years of Human Capital Management (HCM) and Workforce Management (WFM) software experience required. UKG Pro expertise strongly preferred, either HCM and/or WFM.
• 3+ years of experience in a leadership role overseeing People and Workforce Management systems in a complex organization.
• Proven ability to write comprehensive, clear, and concise business requirements documents and user stories.
• Exceptional analytical and problem-solving skills and knowledge of technical management, information analysis and of computer hardware/software systems.
• Expertise in data integrations.
• Proven ability to assess complex business requirements and to lead requirements and design definition sessions to facilitate the development of effective business solutions.
• Strong understanding of enterprise architecture, system integration and emerging technologies and the ability to learn new technologies quickly.
• Ability to communicate verbally to technical and non-technical audiences and at all levels of the organization.
• Solid understanding of Business Process Modeling.
• Detail-oriented mindset, self-directed and able to work with minimal supervision.
• Solid knowledge of Office products (Word, Excel, Power Point, Visio).
• Adherence to change management and documentation standards.
• Ability to mentor and lead training sessions on software applications for end users of all skill sets.
• Some experience with SQL and relational database concepts.
• Occasional Travel Required.

Physical Requirements:

• Ability to maintain stationary position to be able to operate a computer and other office equipment.
• Must be able to identify, analyze and assess details.
• For certain positions, must be able to occasionally move or transport items up to 50 pounds
• Ability to communicate with others and exchange information accurately and effectively.
• Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable.
• Ability to work in a constant state of alertness and in a safe manner.

What we offer:

• Competitive salary, plus bonus and long-term incentives*
• Early Wage Access!
• Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community.
• Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
• 401k enrollment with CAVA contribution
• Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
• Free CAVA food
• Casual work environment
• The opportunity to be on the ground floor of a rapidly growing brand.
• All exempt and non-exempt employees are eligible for benefits. Benefits are effective from the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.
• Please note that visa sponsorship is not available.
• The posting range is an all-cash range.

*Indicates qualifying eligible positions only

CAVA – Joining “A culture, not a concept.”

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice. As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.