Reservations Supervisor

Your Role

The Reservations Supervisor at SUSHISAMBA® and Duck & Waffle is an important role for the operation of our restaurants.
Managing the team, leading by example, assisting the Reservation Manager in building an effective team, direction, co-ordination and evaluation of the Reservations Department. Ensuring that appropriate professional standards of behaviour work standards, productivity, practices and excellent customer care are consistent.

Other responsibilities include assisting the Reservations Manager in Training and Development of employees, departmental induction, weekly/monthly departmental meetings, planning, assigning and directing tasks. Reviewing with the Reservations Manager team work performance and conduct. Assisting Reservations Manager in addressing complaints and resolving problems.


Your Rewards:

As a Reservations Supervisor we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include:

• Highly competitive salary
• 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
• 28 day’s holiday allowance
• Cycle to work scheme
• 'Refer-a-friend’ cash incentive scheme
• Employee of the month rewards
• Internal Training and career development
• Pension Scheme – including employer contributions
• Yearly Staff award ceremony and party

Your Requirements:

As a Reservations Supervisor we would love you to have:

• Previous experience in a supervisory role within a hospitality environment
• Knowledge of IT systems (Seven Rooms preferred)
• Excellent English spoken and reading skills
• Flexible hours
• Prior industry-related restaurant experience preferred
• Knowledge of restaurant operations, guest relations, written and verbal English language skills
• Must have a professional and well-groomed appearance
• Ability to multi-task and follow directions
• Must be able to work effectively under pressure
• Must be prompt, courteous and reliable

Your Restaurant:

SUSHISAMBA head office, supports all of company's UK locations including SUSHISAMBA Heron Tower, Covent Garden as well as Duck & Waffle London. Our mission is to create impressive venues, deliver unpredictable, multi-sensory experiences, set trends in the hospitality industry, and place culinary excellence at the core of everything we do.

Reservations Supervisor

Your Role

The Reservations Supervisor at SUSHISAMBA® and Duck & Waffle is an important role for the operation of our restaurants.
Managing the team, leading by example, assisting the Reservation Manager in building an effective team, direction, co-ordination and evaluation of the Reservations Department. Ensuring that appropriate professional standards of behaviour work standards, productivity, practices and excellent customer care are consistent.

Other responsibilities include assisting the Reservations Manager in Training and Development of employees, departmental induction, weekly/monthly departmental meetings, planning, assigning and directing tasks. Reviewing with the Reservations Manager team work performance and conduct. Assisting Reservations Manager in addressing complaints and resolving problems.


Your Rewards:

As a Reservations Supervisor we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include:

• Highly competitive salary
• 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
• 28 day’s holiday allowance
• Cycle to work scheme
• 'Refer-a-friend’ cash incentive scheme
• Employee of the month rewards
• Internal Training and career development
• Pension Scheme – including employer contributions
• Yearly Staff award ceremony and party

Your Requirements:

As a Reservations Supervisor we would love you to have:

• Previous experience in a supervisory role within a hospitality environment
• Knowledge of IT systems (Seven Rooms preferred)
• Excellent English spoken and reading skills
• Flexible hours
• Prior industry-related restaurant experience preferred
• Knowledge of restaurant operations, guest relations, written and verbal English language skills
• Must have a professional and well-groomed appearance
• Ability to multi-task and follow directions
• Must be able to work effectively under pressure
• Must be prompt, courteous and reliable

Your Restaurant:

SUSHISAMBA head office, supports all of company's UK locations including SUSHISAMBA Heron Tower, Covent Garden as well as Duck & Waffle London. Our mission is to create impressive venues, deliver unpredictable, multi-sensory experiences, set trends in the hospitality industry, and place culinary excellence at the core of everything we do.