Employee Records
Customer Service Assistant - Bar
Tenpin - Harpurhey
Part Time
Coins Icon £10 - £12.21 / Hour
Customer Service Assistant - Bar
Tenpin - Harpurhey

Part Time
Coins Icon £10 - £12.21 / Hour
Skills
Fast-Paced Experience
postiive attitude
Energy
Customer Service experience
Strong Communication Skills
Description

We’re expanding! Join the Harpurhey team at our latest location and grow with us!

We are opening a brand new, state of the art family entertainment centre at Harpurhey Shopping Centre in July 2025. To build this happy Harpurhey team, we will be holding a Recruitment Event on 10th June 2025.

Love the buzz of a bustling bar? We're looking for energetic team members with a passion for serving amazing drinks and creating memorable experiences for our guests.

TENPIN IS NOT JUST ABOUT BOWLING... We have something fun for all the family to do, regardless of age. We love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.

We’re all about variety, so you won’t be stuck in one spot! You’ll be cross-skilled across all departments. Whether you’re helping guests at reception, leading a thrilling game, or shaking up drinks behind the bar, every day will bring something new.

A career at Tenpin is like no other. The opportunities are endless, and the benefits are pretty cool too!


The Role

As a Customer Service Assistant behind the Bar, you will deliver a first-class service to our customers by serving alcohol, cocktails and soft drinks, managing stock, and maintaining our high standards of cleanliness all whilst following UK licensing requirements.

You will eventually be trained across all key areas of the centre, including working in Reception and in the Kitchen. You’ll be hands-on in running our 4D Laser Arena, hosting immersive Escape Room experiences, and managing our Karaoke Rooms to keep the energy high and the fun flowing, this is to ensure that you are able to provide support to the team and deliver the best possible customer service.

We're looking for confident, friendly candidates with outstanding customer service skills. Given the responsibility of serving alcohol, candidates must be at least 18 years old, in compliance with UK law.


Skills You Need

  • Previous bar experience
  • Full of determination, enthusiasm, and the ability to thrive in a fast-paced environment.
  • Able to provide outstanding customer service and strong communication skills
  • Can multi-task and have exceptional organisational skills, and strong attention to detail
  • Full flexibility in your working schedule, especially evenings and weekends.
  • Be approachable and helpful
  • A strong team player


Our Fantastic Benefits

  • Free Bowling for family and friends
  • Free Food when on shift for more than 6 hours
  • On the Spot Rewards
  • Tenpin Treats – our benefits platform for exclusive discounts and wellness perks.
  • Medicash – covering your everyday dental, optical, physio, and wellness expenses.
  • Employee Assistance Programme
  • Free counselling
  • Life assurance (2x annual salary)
  • Long Service Awards
  • Recommend a Friend Scheme
  • Enhanced Maternity, Paternity, Adoption leave


Career Development

Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.


What Happens Next?

Ready to grow your career with us? Click apply and complete our quick 2-minute application. If your application is successful to interview stage, you will be invited to our Recruitment Event on 10th June 2025.

We’re expanding! Join the Harpurhey team at our latest location and grow with us!

We are opening a brand new, state of the art family entertainment centre at Harpurhey Shopping Centre in July 2025. To build this happy Harpurhey team, we will be holding a Recruitment Event on 10th June 2025.

Love the buzz of a bustling bar? We're looking for energetic team members with a passion for serving amazing drinks and creating memorable experiences for our guests.

TENPIN IS NOT JUST ABOUT BOWLING... We have something fun for all the family to do, regardless of age. We love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.

We’re all about variety, so you won’t be stuck in one spot! You’ll be cross-skilled across all departments. Whether you’re helping guests at reception, leading a thrilling game, or shaking up drinks behind the bar, every day will bring something new.

A career at Tenpin is like no other. The opportunities are endless, and the benefits are pretty cool too!


The Role

As a Customer Service Assistant behind the Bar, you will deliver a first-class service to our customers by serving alcohol, cocktails and soft drinks, managing stock, and maintaining our high standards of cleanliness all whilst following UK licensing requirements.

You will eventually be trained across all key areas of the centre, including working in Reception and in the Kitchen. You’ll be hands-on in running our 4D Laser Arena, hosting immersive Escape Room experiences, and managing our Karaoke Rooms to keep the energy high and the fun flowing, this is to ensure that you are able to provide support to the team and deliver the best possible customer service.

We're looking for confident, friendly candidates with outstanding customer service skills. Given the responsibility of serving alcohol, candidates must be at least 18 years old, in compliance with UK law.


Skills You Need

  • Previous bar experience
  • Full of determination, enthusiasm, and the ability to thrive in a fast-paced environment.
  • Able to provide outstanding customer service and strong communication skills
  • Can multi-task and have exceptional organisational skills, and strong attention to detail
  • Full flexibility in your working schedule, especially evenings and weekends.
  • Be approachable and helpful
  • A strong team player


Our Fantastic Benefits

  • Free Bowling for family and friends
  • Free Food when on shift for more than 6 hours
  • On the Spot Rewards
  • Tenpin Treats – our benefits platform for exclusive discounts and wellness perks.
  • Medicash – covering your everyday dental, optical, physio, and wellness expenses.
  • Employee Assistance Programme
  • Free counselling
  • Life assurance (2x annual salary)
  • Long Service Awards
  • Recommend a Friend Scheme
  • Enhanced Maternity, Paternity, Adoption leave


Career Development

Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.


What Happens Next?

Ready to grow your career with us? Click apply and complete our quick 2-minute application. If your application is successful to interview stage, you will be invited to our Recruitment Event on 10th June 2025.